Cool Ideas Fibre ISP – Feedback Thread 4

[PBCool]

Anyone else having issues?

Internet shows as uo but I can't get to MyBB and many international sites since about 10m ago

Frogfoot 100 trenched
Pinelands Cape Town

Rebooted everything already.

So is your PPPoE up? And if you try a trace somewhere?

 

[AfricanTech]

So is your PPPoE up? And if you try a trace somewhere?

It was. I just left it and it 'fixrd itself' eventually

 

[PBCool]

It was. I just left it and it 'fixrd itself' eventually

Cool next time try see if PPP is up, and if so run a trace and see.

 

[Bighit]

Anyone near Stellenberg/durbanville on Vumatel that is working? No connectivity for about 5 minutes now

Edit: And it's working again.

 

[DuckKnuckle]

[mention]PBCool [/mention] [mention]TheRoDent [/mention] just had 2 dips now in Cape Town, Northern Suburbs on Vuma Trenched. Sites failing to load and getting disconnected from Slack

Happened twice in the last few minutes

 

[The_Buck_Rogers]

[mention]PBCool [/mention] [mention]TheRoDent [/mention] just had 2 dips now in Cape Town, Northern Suburbs on Vuma Trenched. Sites failing to load and getting disconnected from Slack

Happened twice in the last few minutes

+ 1 , Northern Suburbs Vuma Trenched

 

[Bighit]

[mention]PBCool [/mention] [mention]TheRoDent [/mention] just had 2 dips now in Cape Town, Northern Suburbs on Vuma Trenched. Sites failing to load and getting disconnected from Slack

Happened twice in the last few minutes

Yeah, and again now. Even Whatsapp disconnects. Something hasn't been right since midnight

 

[TheRoDent]

Yeah, and again now. Even Whatsapp disconnects. Something hasn't been right since midnight

Also Vumatel? We don't have any CISP network events that accounts for this.

 

[mister]

Hi

Been having issues with bitchute for the last 24 hours and see packet loss.
Could you take a look please?
Thx

Host: seed128.bitchute.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router - 0 | 636 | 636 | 0 | 0 | 5 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| 154.0.1.77 - 0 | 636 | 636 | 3 | 4 | 26 | 3 |
| 154.0.1.86 - 0 | 636 | 636 | 1 | 1 | 3 | 2 |
| 100.98.1.129 - 0 | 636 | 636 | 1 | 2 | 19 | 2 |
| 154.0.4.86 - 0 | 636 | 636 | 1 | 2 | 5 | 3 |
| 154.0.1.245 - 0 | 636 | 636 | 10 | 10 | 15 | 10 |
| 100.99.0.180 - 0 | 636 | 636 | 10 | 10 | 25 | 10 |
| he.jinx.net.za - 0 | 636 | 636 | 11 | 11 | 20 | 12 |
| 10ge2-11.core1.lon2.he.net - 0 | 636 | 636 | 169 | 170 | 515 | 169 |
| 100ge4-1.core1.nyc4.he.net - 1 | 628 | 627 | 237 | 238 | 256 | 239 |
| 100ge16-1.core1.ash1.he.net - 4 | 485 | 468 | 248 | 253 | 271 | 260 |
| 100ge14-2.core1.mci3.he.net - 17 | 260 | 218 | 272 | 273 | 284 | 272 |
|wholesale-internet-inc.100gigabitethernet2-1.core1.mci3.he.net - 0 | 636 | 636 | 266 | 268 | 332 | 268 |
|100ge0-27.edge-1.clay.mci.us.as32097.net - 1 | 627 | 626 | 266 | 268 | 343 | 267 |
| 100ge13-1.edge-a.clay.as33387.net - 1 | 627 | 626 | 267 | 267 | 297 | 268 |
|agg-a.dist-2-7-b.clay.mci.us.as33387.net - 13 | 305 | 268 | 273 | 274 | 282 | 274 |
| pop-afford.likeease.net - 16 | 269 | 228 | 273 | 273 | 278 | 274 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[PBCool]

Hi

Been having issues with bitchute for the last 24 hours and see packet loss.
Could you take a look please?
Thx

Host: seed128.bitchute.com

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router - 0 | 636 | 636 | 0 | 0 | 5 | 0 |
| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |
| 154.0.1.77 - 0 | 636 | 636 | 3 | 4 | 26 | 3 |
| 154.0.1.86 - 0 | 636 | 636 | 1 | 1 | 3 | 2 |
| 100.98.1.129 - 0 | 636 | 636 | 1 | 2 | 19 | 2 |
| 154.0.4.86 - 0 | 636 | 636 | 1 | 2 | 5 | 3 |
| 154.0.1.245 - 0 | 636 | 636 | 10 | 10 | 15 | 10 |
| 100.99.0.180 - 0 | 636 | 636 | 10 | 10 | 25 | 10 |
| he.jinx.net.za - 0 | 636 | 636 | 11 | 11 | 20 | 12 |
| 10ge2-11.core1.lon2.he.net - 0 | 636 | 636 | 169 | 170 | 515 | 169 |
| 100ge4-1.core1.nyc4.he.net - 1 | 628 | 627 | 237 | 238 | 256 | 239 |
| 100ge16-1.core1.ash1.he.net - 4 | 485 | 468 | 248 | 253 | 271 | 260 |
| 100ge14-2.core1.mci3.he.net - 17 | 260 | 218 | 272 | 273 | 284 | 272 |
|wholesale-internet-inc.100gigabitethernet2-1.core1.mci3.he.net - 0 | 636 | 636 | 266 | 268 | 332 | 268 |
|100ge0-27.edge-1.clay.mci.us.as32097.net - 1 | 627 | 626 | 266 | 268 | 343 | 267 |
| 100ge13-1.edge-a.clay.as33387.net - 1 | 627 | 626 | 267 | 267 | 297 | 268 |
|agg-a.dist-2-7-b.clay.mci.us.as33387.net - 13 | 305 | 268 | 273 | 274 | 282 | 274 |
| pop-afford.likeease.net - 16 | 269 | 228 | 273 | 273 | 278 | 274 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Thanks this loss is on HE's network, but will see what we can do.

 

[Bighit]

Also Vumatel? We don't have any CISP network events that accounts for this.

yes it was

 

[Nemanjas Bullet]

My whole building in Southern Suburbs, CT is down. Think it's probably Octotel related. Any way of checking it out?

 

[tardomatic]

Anyone in Sunningdale / Parklands (Cape Town) on FrogFoot having issues? Connection been unusable since 7AM today.

#COOL-20210811-745624​

iperf3 -u -b 10M -O2 -t 30 -p 17001 -c ter-cpt-iperf-1.c isp.co.za
Connecting to host ter-cpt-iperf-1.cisp.co.za, port 17001
[ 5] local 10.0.3.49 port 43941 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bitrate Total Datagrams
[ 5] 0.00-1.00 sec 1.19 MBytes 9.99 Mbits/sec 875 (omitted)
[ 5] 1.00-2.00 sec 1.19 MBytes 10.0 Mbits/sec 875 (omitted)
[ 5] 0.00-1.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 1.00-2.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 2.00-3.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 3.00-4.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 4.00-5.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 5.00-6.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 6.00-7.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 7.00-8.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 8.00-9.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 9.00-10.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 10.00-11.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 11.00-12.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 12.00-13.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 13.00-14.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 14.00-15.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 15.00-16.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 16.00-17.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 17.00-18.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 18.00-19.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 19.00-20.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 20.00-21.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 21.00-22.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 22.00-23.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 23.00-24.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 24.00-25.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 25.00-26.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 26.00-27.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 27.00-28.00 sec 1.19 MBytes 10.0 Mbits/sec 875
[ 5] 28.00-29.00 sec 1.19 MBytes 10.0 Mbits/sec 876
[ 5] 29.00-30.00 sec 1.19 MBytes 10.0 Mbits/sec 875
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bitrate Jitter Lost/Total Datag rams
[ 5] 0.00-30.00 sec 35.8 MBytes 10.0 Mbits/sec 0.000 ms 0/26261 (0%) se nder
[ 5] 0.00-30.01 sec 35.1 MBytes 9.81 Mbits/sec 0.742 ms 525/26261 (2%) receiver

iperf3 -R -u -b 10M -O2 -t 30 -p 17001 -c ter-cpt-iperf-1.cisp.co.za
Connecting to host ter-cpt-iperf-1.cisp.co.za, port 17001
Reverse mode, remote host ter-cpt-iperf-1.cisp.co.za is sending
[ 5] local 10.0.3.49 port 41520 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bitrate Jitter Lost/Total Datagrams
[ 5] 0.00-1.00 sec 1012 KBytes 8.29 Mbits/sec 1.696 ms 513/1239 (41%) (omitted)
[ 5] 1.00-2.00 sec 888 KBytes 7.28 Mbits/sec 0.639 ms 239/876 (27%) (omitted)
[ 5] 0.00-1.00 sec 915 KBytes 7.49 Mbits/sec 1.244 ms 220/876 (25%)
[ 5] 1.00-2.00 sec 943 KBytes 7.72 Mbits/sec 0.783 ms 199/875 (23%)
[ 5] 2.00-3.00 sec 894 KBytes 7.32 Mbits/sec 1.592 ms 234/875 (27%)
[ 5] 3.00-4.00 sec 860 KBytes 7.05 Mbits/sec 1.388 ms 259/876 (30%)
[ 5] 4.00-5.00 sec 858 KBytes 7.02 Mbits/sec 1.066 ms 256/871 (29%)
[ 5] 5.00-6.00 sec 897 KBytes 7.35 Mbits/sec 1.126 ms 230/873 (26%)
[ 5] 6.00-7.00 sec 891 KBytes 7.30 Mbits/sec 0.759 ms 240/879 (27%)
[ 5] 7.00-8.00 sec 926 KBytes 7.59 Mbits/sec 1.181 ms 213/877 (24%)
[ 5] 8.00-9.00 sec 879 KBytes 7.20 Mbits/sec 1.259 ms 246/876 (28%)
[ 5] 9.00-10.00 sec 872 KBytes 7.14 Mbits/sec 1.350 ms 251/876 (29%)
[ 5] 10.00-11.00 sec 908 KBytes 7.44 Mbits/sec 1.092 ms 224/875 (26%)
[ 5] 11.00-12.00 sec 926 KBytes 7.59 Mbits/sec 0.914 ms 212/876 (24%)
[ 5] 12.00-13.00 sec 904 KBytes 7.40 Mbits/sec 1.037 ms 227/875 (26%)
[ 5] 13.00-14.00 sec 902 KBytes 7.39 Mbits/sec 1.157 ms 228/875 (26%)
[ 5] 14.00-15.00 sec 922 KBytes 7.55 Mbits/sec 1.679 ms 214/875 (24%)
[ 5] 15.00-16.00 sec 941 KBytes 7.71 Mbits/sec 1.419 ms 196/871 (23%)
[ 5] 16.00-17.00 sec 911 KBytes 7.46 Mbits/sec 1.669 ms 227/880 (26%)
[ 5] 17.00-18.00 sec 901 KBytes 7.38 Mbits/sec 1.622 ms 224/870 (26%)
[ 5] 18.00-19.00 sec 904 KBytes 7.40 Mbits/sec 1.762 ms 227/875 (26%)
[ 5] 19.00-20.00 sec 929 KBytes 7.61 Mbits/sec 1.010 ms 215/881 (24%)
[ 5] 20.00-21.00 sec 911 KBytes 7.46 Mbits/sec 1.329 ms 220/873 (25%)
[ 5] 21.00-22.00 sec 892 KBytes 7.31 Mbits/sec 1.526 ms 238/878 (27%)
[ 5] 22.00-23.00 sec 916 KBytes 7.51 Mbits/sec 1.497 ms 218/875 (25%)
[ 5] 23.00-24.00 sec 901 KBytes 7.38 Mbits/sec 1.333 ms 230/876 (26%)
[ 5] 24.00-25.00 sec 923 KBytes 7.56 Mbits/sec 0.812 ms 213/875 (24%)
[ 5] 25.00-26.00 sec 904 KBytes 7.40 Mbits/sec 1.407 ms 228/876 (26%)
[ 5] 26.00-27.00 sec 898 KBytes 7.36 Mbits/sec 1.015 ms 226/870 (26%)
[ 5] 27.00-28.00 sec 937 KBytes 7.68 Mbits/sec 1.096 ms 205/877 (23%)
[ 5] 28.00-29.00 sec 916 KBytes 7.51 Mbits/sec 1.363 ms 217/874 (25%)
[ 5] 29.00-30.00 sec 922 KBytes 7.55 Mbits/sec 0.941 ms 219/880 (25%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bitrate Jitter Lost/Total Datagrams
[ 5] 0.00-30.42 sec 36.3 MBytes 10.0 Mbits/sec 0.000 ms 0/26267 (0%) sender
[ 5] 0.00-30.00 sec 26.6 MBytes 7.43 Mbits/sec 0.941 ms 6756/26261 (26%) receiver


My traceroute [v0.93]
ubuntu-server (10.0.3.49) 2021-08-11T08:50:42+0200
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. router.local 0.0% 229 0.2 0.2 0.1 0.7 0.1
2. 154.0.0.246 23.2% 228 4.1 8.3 1.4 21.5 4.7
3. 100.98.0.15 23.8% 228 14.0 9.4 1.4 24.3 5.3
4. 154.0.15.181 28.6% 228 4.7 9.1 1.6 24.8 5.4

 

[The_Buck_Rogers]

Anyone on Vuma Trenched in the Northern Suburbs, Stellenberg in particular, experienced two drops again just after 09:00?

edit: 3rd drop around 09:14

 

[DuckKnuckle]

Anyone on Vuma Trenched in the Northern Suburbs, Stellenberg in particular, experienced two drops again just after 09:00?

Yes, and have just had a third drop now as well

[mention]PBCool [/mention] [mention]TheRoDent [/mention] internet dropping entirely. Anything we can do to help you pinpoint the problem?

 

[MDE]

Drop me the details, we can try

@PBCool - Here's a smokeping to r-live-cache.akamaized.net

 

[DuckKnuckle]

Yes, and have just had a third drop now as well

[mention]PBCool [/mention] [mention]TheRoDent [/mention] internet dropping entirely. Anything we can do to help you pinpoint the problem?

Just experienced another dip now

 

[MDE]

@tardomatic

FrogFoot · RocketNet Feeds

rss.rocketnet.co.za

Frogfoot is replacing our current switches installed at the Parklands Node with a new Vendor. This is intended to increase performance and stability going into the future and enable new features as we upgrade the network at critical points along the metro-core. The equipment is installed and now we need to cut in the services.

6 Hours expected downtime

 

[PBCool]

Yes, and have just had a third drop now as well

[mention]PBCool [/mention] [mention]TheRoDent [/mention] internet dropping entirely. Anything we can do to help you pinpoint the problem?

Can you try run a trace when this happens, with trenched we dont have much visibility beyond anything IP.

 

[WAslayer]

Can you try run a trace when this happens, with trenched we dont have much visibility beyond anything IP.

Does this help..?