Cool Ideas Fibre ISP – Feedback Thread 4

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
2,270
@PBCool Still getting timeouts on my connection. The weird thing is that it seems to be some kind of pattern during peak hours. Basically, every 6 minutes I get a timeout. Been tracking it since 7:04 and here's the timeout frequency:

07:04
07:10
07:16
07:22
(Edit) update:
07:27:40
07:33

Unfortunately I only have the free version of pingplotter but here's a screengrab from the last two timeouts.

I am in the Claremont/Kenilworth area on Octotel. View attachment 1138796
It's happening to everyone in the area know at least 4 others in that area all having the same issues and 3 are different isps
 

zolly

Expert Member
Joined
Sep 1, 2005
Messages
4,943
It's happening to everyone in the area know at least 4 others in that area all having the same issues and 3 are different isps

I did a hard reboot on all my equipment for the second time and it seems to be happy now (touch wood). Hope it lasts.
 

phoenix99

Expert Member
Joined
Apr 24, 2011
Messages
2,114
Edit. As always, when it doubt, turn it off and on again, again. Rebooted everything for a second time and it now seems happy.

@PBCool Still getting timeouts on my connection. The weird thing is that it seems to be some kind of pattern during peak hours. Basically, every 6 minutes I get a timeout. Been tracking it since 7:04 and here's the timeout frequency:

07:04
07:10
07:16
07:22
(Edit) update:
07:27:40
07:33

Unfortunately I only have the free version of pingplotter but here's a screengrab from the last two timeouts.

I am in the Claremont/Kenilworth area on Octotel. View attachment 1138796
Yup seems we're all in this cruddy boat. What monitoring app are you using?
 

zolly

Expert Member
Joined
Sep 1, 2005
Messages
4,943
I did a hard reboot on all my equipment for the second time and it seems to be happy now (touch wood). Hope it lasts.

I spoke too soon. Spikes are back.

Yup seems we're all in this cruddy boat. What monitoring app are you using?

I use the free version of Ping Plotter. Thinking of buying it (it's about R600 for a once off license) so I can work around the 10 minute limit. I've used it a fair amount so should probably just buy it.
 

leppie

Senior Member
Joined
Mar 25, 2019
Messages
538
PRTG is free for 50 or 100 nodes. A bit overkill for just plotting pings, but handy for just running all the time.
 

furpile

Expert Member
Joined
Jul 14, 2014
Messages
3,876
PRTG is free for 50 or 100 nodes. A bit overkill for just plotting pings, but handy for just running all the time.
I have tried to install this many years ago but couldn't get it set up. They have really made it much easier to get going, with the auto discovery etc.
 

leppie

Senior Member
Joined
Mar 25, 2019
Messages
538
I have tried to install this many years ago but couldn't get it set up. They have really made it much easier to get going, with the auto discovery etc.
It is tedious, but once you get the hang, it is nice.

I mainly have pings and DNS tests setup as well as SNMP for router ports.

1630577062180.png
 

luckystrike

Well-Known Member
Joined
Nov 13, 2007
Messages
154
@PBCool

Hello,

Anything happened to the network? I have 160 ms ping + to local servers. It started about 20 mins ago?

I restarted my router and its still going? Is it just me ?

cool.png
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,812
Not seeing anything specific, traffic still routing international?
 

powermzii

Expert Member
Joined
Jun 4, 2007
Messages
4,860
Not seeing anything specific, traffic still routing international?
Seems to:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| OdinUSG - 45 | 9 | 5 | 1 | 1 | 2 | 1 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| 154.0.5.185 - 0 | 26 | 26 | 184 | 202 | 212 | 208 |
| 154.0.5.190 - 0 | 26 | 26 | 184 | 200 | 211 | 207 |
| 100.99.1.227 - 0 | 26 | 26 | 183 | 200 | 211 | 207 |
| 100.99.0.83 - 0 | 26 | 26 | 185 | 201 | 212 | 207 |
| 100.99.0.180 - 0 | 26 | 26 | 185 | 201 | 212 | 208 |
| google-2.jinx.net.za - 0 | 26 | 26 | 186 | 202 | 213 | 208 |
| 172.253.65.179 - 0 | 26 | 26 | 184 | 201 | 212 | 207 |
| 172.253.66.1 - 0 | 26 | 26 | 184 | 202 | 213 | 207 |
| jnb02s02-in-f14.1e100.net - 0 | 26 | 26 | 184 | 201 | 212 | 207 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| OdinUSG - 0 | 124 | 124 | 0 | 0 | 4 | 0 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
| 154.0.5.185 - 0 | 123 | 123 | 176 | 199 | 232 | 210 |
| 154.0.5.190 - 0 | 123 | 123 | 175 | 197 | 230 | 208 |
| 100.99.1.226 - 1 | 120 | 119 | 175 | 197 | 214 | 195 |
| 100.99.1.250 - 0 | 123 | 123 | 172 | 197 | 230 | 209 |
| cloudflare.ixp.joburg - 0 | 123 | 123 | 193 | 221 | 300 | 229 |
| one.one.one.one - 0 | 123 | 123 | 189 | 217 | 364 | 228 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,812
Seems to:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| OdinUSG - 45 | 9 | 5 | 1 | 1 | 2 | 1 |
| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |
| 154.0.5.185 - 0 | 26 | 26 | 184 | 202 | 212 | 208 |
| 154.0.5.190 - 0 | 26 | 26 | 184 | 200 | 211 | 207 |
| 100.99.1.227 - 0 | 26 | 26 | 183 | 200 | 211 | 207 |
| 100.99.0.83 - 0 | 26 | 26 | 185 | 201 | 212 | 207 |
| 100.99.0.180 - 0 | 26 | 26 | 185 | 201 | 212 | 208 |
| google-2.jinx.net.za - 0 | 26 | 26 | 186 | 202 | 213 | 208 |
| 172.253.65.179 - 0 | 26 | 26 | 184 | 201 | 212 | 207 |
| 172.253.66.1 - 0 | 26 | 26 | 184 | 202 | 213 | 207 |
| jnb02s02-in-f14.1e100.net - 0 | 26 | 26 | 184 | 201 | 212 | 207 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| OdinUSG - 0 | 124 | 124 | 0 | 0 | 4 | 0 |
| No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 |
| 154.0.5.185 - 0 | 123 | 123 | 176 | 199 | 232 | 210 |
| 154.0.5.190 - 0 | 123 | 123 | 175 | 197 | 230 | 208 |
| 100.99.1.226 - 1 | 120 | 119 | 175 | 197 | 214 | 195 |
| 100.99.1.250 - 0 | 123 | 123 | 172 | 197 | 230 | 209 |
| cloudflare.ixp.joburg - 0 | 123 | 123 | 193 | 221 | 300 | 229 |
| one.one.one.one - 0 | 123 | 123 | 189 | 217 | 364 | 228 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Can we try something other than those two providers, it's possible their caches lost connectivity and will route international for a while.
 

powermzii

Expert Member
Joined
Jun 4, 2007
Messages
4,860
Can we try something other than those two providers, it's possible their caches lost connectivity and will route international for a while.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| OdinUSG - 0 | 11 | 11 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| 154.0.5.185 - 0 | 11 | 11 | 175 | 201 | 212 | 204 |
| 154.0.5.190 - 0 | 11 | 11 | 173 | 197 | 210 | 202 |
| 100.99.1.250 - 0 | 11 | 11 | 173 | 197 | 211 | 202 |
| core1.cisp.co.za - 0 | 11 | 11 | 174 | 198 | 211 | 203 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| OdinUSG - 0 | 13 | 13 | 0 | 1 | 4 | 1 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| 154.0.5.185 - 0 | 13 | 13 | 177 | 199 | 212 | 209 |
| 154.0.5.190 - 0 | 13 | 13 | 177 | 198 | 211 | 208 |
| 100.99.1.227 - 0 | 13 | 13 | 177 | 198 | 211 | 208 |
| 100.99.1.250 - 0 | 13 | 13 | 177 | 198 | 211 | 208 |
| cloudflare.ixp.joburg - 0 | 13 | 13 | 198 | 236 | 318 | 230 |
| 104.22.47.73 - 0 | 13 | 13 | 195 | 217 | 231 | 227 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,812
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| OdinUSG - 0 | 11 | 11 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| 154.0.5.185 - 0 | 11 | 11 | 175 | 201 | 212 | 204 |
| 154.0.5.190 - 0 | 11 | 11 | 173 | 197 | 210 | 202 |
| 100.99.1.250 - 0 | 11 | 11 | 173 | 197 | 211 | 202 |
| core1.cisp.co.za - 0 | 11 | 11 | 174 | 198 | 211 | 203 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| OdinUSG - 0 | 13 | 13 | 0 | 1 | 4 | 1 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| 154.0.5.185 - 0 | 13 | 13 | 177 | 199 | 212 | 209 |
| 154.0.5.190 - 0 | 13 | 13 | 177 | 198 | 211 | 208 |
| 100.99.1.227 - 0 | 13 | 13 | 177 | 198 | 211 | 208 |
| 100.99.1.250 - 0 | 13 | 13 | 177 | 198 | 211 | 208 |
| cloudflare.ixp.joburg - 0 | 13 | 13 | 198 | 236 | 318 | 230 |
| 104.22.47.73 - 0 | 13 | 13 | 195 | 217 | 231 | 227 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Thanks, that latency is originating within Openserves network so something funky. Will try get some feedback.
 
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