Cool Ideas Fibre ISP – Feedback Thread 4

leppie

Senior Member
Joined
Mar 25, 2019
Messages
527
Another day, another 150 plus disconnects. @PBCool is there someone, ANYONE at Octotel that I can call and start to harass about this? I am desperate

I managed to get someone to call me after teefing on Twitter. Ask CI to provide you with an Octotel ref if you dont have one.

The best is just to put more pressure on them. We were in a similar situation in Cape Gate, but never quite that bad, just major packet loss/speed due to lack of capacity and dodgy equipment. That at least seems to be sorted for now.
 

eddief1

Expert Member
Joined
Feb 26, 2008
Messages
1,310
@phoenix99 Seems like you need to get a couple of peeps together and go pay a visit to the Octotel/RSAWeb offices for a :coffee: head of engineering is Koos Myburgh as per recent MyBB partner content
 

AsianSpaceman

Well-Known Member
Joined
May 9, 2019
Messages
136
Seems like my internet just died like 5 min ago. Century city connect. [mention]PBCool [/mention] anything your side ?
 

AsianSpaceman

Well-Known Member
Joined
May 9, 2019
Messages
136
Apparently everyone in my complex is down except mweb (I know right, who would have thought lol)
 

aktiv

Well-Known Member
Joined
Jul 27, 2015
Messages
332
Clara Anna Estate - Durbanville on Home Connect down as well

Century City Connect and Home Connect same company ?
 
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