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- Jan 11, 2016
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Nothing as yet unfortunately, it's been logged. Once Octotel is reachable we will have some feedback.
Nothing as yet unfortunately, it's been logged. Once Octotel is reachable we will have some feedback.
If nothing on announcements please log as normal.Having the same issue. No internet connection, but ONT showing all green. It's been down for over 12hrs now.
I'm with CI & VUMA Reach in the Belhar, Cape Town. Any updates?
@PBCool
There is some update they have had some complications with the maintenance.If nothing on announcements please log as normal.
10km link, any ideas what the optical levels are on these ONT's ?Octotel portal shows hard down. Have asked the guys to log it to our "link-down" division for follow-up.
View attachment 1147072
Alright, Thanks for the update. Much appreciated.There is some update they have had some complications with the maintenance.
How about giving us, the people who are paying to sit without internet again, the update??There is some update they have had some complications with the maintenance.
My first offline experience with cool ideas was almost 5 days.
Also Octotel?Been offline since 11pm last night here too
My first offline experience with cool ideas was almost 5 days.
Average around 2-3 days.
Prepare for the long haul.
There are a bunch of notices for Octotel currently on the announcements page. Are they your FNO?How about giving us, the people who are paying to sit without internet again, the update??
What is the current issue?
What are the complications?
When will it be resolved?
OpenserveThere are a bunch of notices for Octotel currently on the announcements page. Are they your FNO?
The feedback we get from Octotel in this case is there is a delay with the maintenance without an ETA at this point unfortunately.
Connectivity seems to have dropped in DBN.. Vumatel trenched in Pinetown specifically
And ignore me... It was a temporary thing at best.
Feedback on my ticket from Cool Ideas is that Octotel reset the OTL (no idea what this is) and made some fixes yesterday. So far (holding thumbs) I haven't had the random disconnect issue that has been troubling me for so long.Yes, been an ongoing issue for sometime - #COOL-20210629-713461
Had various responses and tried a couple of suggested fixes without much luck.