Cool Ideas Fibre ISP – Feedback Thread 4

[CrypticZA]

Anyone else having issues this morning? I'm getting 3Mbps max download when testing from CPT to JHB (200/200 line). If I test to CPT, it's fine. Tried London and New York, and it was okay-ish (around 100). But specifically to JHB, all nodes are barely working, and I'm getting really sluggish responses from JHB based servers.

Edit: Seems like there may be a routing issue in CPT. This is to an Azure-based service, and there's heavy packet loss at "microsoft.ixp.capetown":


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 32 | 32 | 0 | 0 | 1 | 0 |
| u6m-cust.coolideas.co.za - 0 | 32 | 32 | 1 | 2 | 20 | 1 |
| 100.98.0.3 - 0 | 32 | 32 | 1 | 2 | 20 | 1 |
| 100.98.0.4 - 0 | 32 | 32 | 1 | 2 | 20 | 2 |
| microsoft.ixp.capetown - 23 | 18 | 14 | 178 | 178 | 181 | 178 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| 13.107.246.56 - 15 | 21 | 18 | 178 | 178 | 182 | 178 |
|________________________________________________|______|______|______|______|______|______|

Seeing similar results download speed to JHB is 10-12 upload is fine, ping is rather high too

UK test is 50/50 as it should be

 

[TheRoDent]

One of our CPT NLD links is very lossy. Engineers are looking into it.

 

[PBCool]

Have turned up some additional capacity and things look much better. Seems a few failures on multiple carriers.

 

[Praemon]

Have turned up some additional capacity and things look much better. Seems a few failures on multiple carriers.

Thanks. It's looking better now.

 

[grantduke]

Also noticing some pretty bad packet loss on my side. Frogfoot in Burgundy, CPT.

Urm, interesting. Clearly there's something up

 

[MDE]

@PBCool @TheRoDent

Quick question. I have a neighbour down the road (2 houses down) who is also with CISP. He unfortunately has the dreaded Octotel disconnect issue numerous times during the day. He's on the 35/25 package I'm on the 50/50.

So since Octotel uses GPON I'm assuming we both run along the same fibre pair from the junction splitter at the end of the road to the PoP.

How does he have the issue of constant disconnects but I do not. (Touching wood posting this)

Also if anyone else who might know as well, please enlighten me please. Just trying to understand.

Thanks.

 

[TheRoDent]

@PBCool @TheRoDent

Quick question. I have a neighbour down the road (2 houses down) who is also with CISP. He unfortunately had the dreaded Octotel disconnect issue numerous times during the day. He's on the 35/25 package.

So since Octotel uses GPON I'm assuming we both run along the same fibre pair from the junction splitter at the end of the road to the PoP.

How does he have the issue of constant disconnects but I do not. (Touching wood posting this)

Also if anyone else who might know as well, please enlighten me please. Just trying to understand.

Thsnks.

It's possible that you are on a different port on the OLT and a different splitter.

He's possibly just on an iffy PON tree.

 

[MDE]

It's possible that you are on a different port on the OLT and a different splitter.

He's possibly just on an iffy PON tree.

Okay cool, so my understanding with the Octotel 'maintenance' is that they are slowly replacing equipment etc to attempt to solve the issues

 

[luckystrike]

@PBCool

Hello,

Anybody else getting strange internet/latency in Pretoria today?

Pretoria/Openserve

 

[Sicarius404]

@PBCool

Hello,

Anybody else getting strange internet/latency in Pretoria today?

Pretoria/Openserve

Also in Pretoria, but mine seems to be worse than yours

 

[TheLostPacket]

Also in Pretoria, but mine seems to be worse than yours
View attachment 1150562

Also seeing same thing weird anything local is sitting at 110-130ms latency

 

[Sicarius404]

It seems to get worse, mine is at 190-200ms to 1.1.1.1 now

 

[luckystrike]

Also in Pretoria, but mine seems to be worse than yours
View attachment 1150562

Mine also getting worse.

Its at 170 now.

Think its more people waking up ....

 

[powermzii]

Same... seems to be a recurrence of that Openserve issue of last week. Even pings to CISP core are 150+

 

[TheLostPacket]

I am at over 300ms now

 

[PBCool]

@PBCool

Hello,

Anybody else getting strange internet/latency in Pretoria today?

Pretoria/Openserve

View attachment 1150560

Please all log and give me refs.

 

[TheLostPacket]

Please all log and give me refs.

Cool-20210919-772580

 

[cavedog]

Same... seems to be a recurrence of that Openserve issue of last week. Even pings to CISP core are 150+

Some sort of ME link break and obviously congested backup link.

 

[SeaSickMama]

Getting reports from my openserve clients in Carlswald having issues ? CISP users

 

[r00igev@@r]

I'm on OS in 4ways. All clear this side.

Edit:
Actually running like a train - 100/50 and I'm on wifi next to the pool...

Ping: 8ms
Download: 113.93Mbps
Upload: 60.63Mbps