Cool Ideas Fibre ISP – Feedback Thread 4

[linkinpark]

Is anyone else completely down in Durban North Vumatel trenched?

 

[Dslartibarfast]

Completely dead Durban north vumatel trenched. Second time today.

 

[linkinpark]

MTR shows nothing passing out of the CPE, so looks like the local fibre point is dead or something

 

[S.Claus]

Maybe its just a quicker connection to the North Pole via Slaapstad?

Whenever there's a routing mistake I end up in CPT. I would give *redacted words* to have Vumatel trenched in my area (1000/500 with 1ms ping and amazing international latency who can say no to that)

 

[r00igev@@r]

Whenever there's a routing mistake I end up in CPT. I would give *redacted words* to have Vumatel trenched in my area (1000/500 with 1ms ping and amazing international latency who can say no to that)

I hear you. I wanted to send a packet 300m down the road but it diverted via CPT.

 

[S.Claus]

I hear you. I wanted to send a packet 300m down the road but it diverted via CPT.

The most frustrating part is you can basically do nothing to resolve it yourself (besides using a VPN)

 

[Sicarius404]

Is there anything wrong with Onedrive at the moment, tried to download something for work from Onedrive only downloaded like 50KB/s? When I turned on my VPN it immediately went to 6-10 MB/s.

 

[leppie]

Is there anything wrong with Onedrive at the moment, tried to download something for work from Onedrive only downloaded like 50KB/s? When I turned on my VPN it immediately went to 6-10 MB/s.

MS peering. It is normally bad in CPT with uncached content while JHB is just fine most of the time.

 

[linkinpark]

@PBCool @TheRoDent Still down here, almost 2 hours now. I don't see anything for my area on the announcements. Can you please check if Vumatel needs to be notified? Thanks
#COOL-20210922-774757

 

[Dslartibarfast]

Completely dead Durban north vumatel trenched. Second time today.

Logged ticket 774842

 

[Dslartibarfast]

Vox have at least escalated to Vumatel

 

[linkinpark]

It's back, after 3 hours.

 

[Dslartibarfast]

It's back, after 3 hours.

Lucky! No such resolution on my side. Still down and no update from @PBCool

 

[PBCool]

Lucky! No such resolution on my side. Still down and no update from @PBCool

I don't see any notifications from Vumatel, so if the area was down and now back up then logging it is the correct process.

 

[grantduke]

@PBCool Did you guys decomission the speedtest.net servers in Johannesburg and Cape Town?

 

[PBCool]

@PBCool Did you guys decomission the speedtest.net servers in Johannesburg and Cape Town?

View attachment 1152730

Nope, they still show up in the app?

 

[leppie]

Nope, they still show up in the app?

Not from the website. Expired certificates maybe?

Edit: Nope, certs look fine (this is for CPT)

 

[PBCool]

Not from the website. Expired certificates maybe?

Weird will have the guys investigate, thanks for the heads up.

 

[leppie]

Weird will have the guys investigate, thanks for the heads up.

Not HTTPS issue. They arent advertised at all, except the randburg one.

https://www.speedtest.net/api/js/servers?engine=js&search=cool&https_functional=false&limit=100

[{"url":"http:\/\/sp1.cisp.co.za:8080\/speedtest\/upload.php","lat":"-26.1453","lon":"28.0406","distance":791,"name":"Randburg","country":"South Africa","cc":"ZA","sponsor":"Cool Ideas","id":"6591","preferred":0,"https_functional":1,"host":"sp1.cisp.co.za.prod.hosts.ooklaserver.net:8080"},{"url":"http:\/\/speedtest.coollink.ng:8080\/speedtest\/upload.php","lat":"6.4281","lon":"3.4219","distance":2968,"name":"Lagos","country":"Nigeria","cc":"NG","sponsor":"Coollink","id":"10689","preferred":0,"https_functional":1,"host":"speedtest.coollink.ng:8080"},{"url":"http:\/\/speedtest.coolnetwork.it:8080\/speedtest\/upload.php","lat":"43.4667","lon":"11.8833","distance":5378,"name":"Arezzo","country":"Italy","cc":"IT","sponsor":"Coolnetwork","id":"3009","preferred":0,"https_functional":1,"host":"speedtest.coolnetwork.it.prod.hosts.ooklaserver.net:8080"}]

 

[RedViking]

I keep on getting a dropped connections during the day, will Cool ideas pick this up on their system?