Cool Ideas Fibre ISP – Feedback Thread 4

Armizael

Senior Member
Joined
May 31, 2006
Messages
568
Looks like it's slowly getting lower:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.0.254 -    0 |   74 |   74 |    0 |    1 |    3 |    1 |
|                             154.0.0.246 -    0 |   74 |   74 |    2 |    2 |    7 |    3 |
|                              100.98.0.3 -    0 |   74 |   74 |    2 |    3 |    5 |    3 |
|                            100.99.0.126 -    2 |   70 |   69 |  142 |  142 |  149 |  143 |
|                             100.98.1.98 -    2 |   70 |   69 |  142 |  143 |  146 |  143 |
|              be20.asr01.thn.as20860.net -    0 |   73 |   73 |  143 |  144 |  149 |  144 |
|              po201.dc9core1.as20860.net -    0 |   73 |   73 |  146 |  150 |  211 |  147 |
|        94.zone.4.r.dc9.redstation.co.uk -    0 |   73 |   73 |  146 |  149 |  160 |  152 |
|                        queen.cisp.co.za -    2 |   70 |   69 |  145 |  146 |  150 |  147 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

Quintus26

Well-Known Member
Joined
Aug 26, 2009
Messages
137
So a week later. When the clock strikes 00:00, service is down for about 14 minutes. Pretty much identical to last week at the exact same time. Is it an Openserve issue or do you guys do some sort of maintenance at midnight at Cool Ideas?
So since 01:15 my and my neighbor's (who is also on Cool Ideas) connection was down. Can Cool Ideas please get in touch with Openserve and ask them what they are doing in the midnight hours around the Menlyn region. Fibre is down for a couple of minutes almost every evening. It's now 01:24 and service has been resumed. It's mildly annoying.
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,713
So since 01:15 my and my neighbor's (who is also on Cool Ideas) connection was down. Can Cool Ideas please get in touch with Openserve and ask them what they are doing in the midnight hours around the Menlyn region. Fibre is down for a couple of minutes almost every evening. It's now 01:24 and service has been resumed. It's mildly annoying.
Hi, have you logged this as yet?
 

blacklung

Well-Known Member
Joined
Apr 23, 2013
Messages
243
@PBCool
whats the process to install a second fibre line for business,
Im not getting much joy
COOL-20210218-615782
 

Armizael

Senior Member
Joined
May 31, 2006
Messages
568
@PBCool loss again tonight - even got a friend close by, also on Frogfoot (Parklands), but with Vox, to do the same MTR - he's seeing the same loss.

#COOL-20210205-605017​


Divian mentioned that it needs to be recurring (2nd night in a row now) and not only affecting me to escalate to Frogfoot - does this suffice?
 

AfricanTech

Honorary Master
Joined
Mar 19, 2010
Messages
38,645
Internet just died.

Pinelands Cape Town

FF Trenched

100/100

Edit: 2m later - Back up again

Edit 2: Dropped again at 00:29
 
Last edited:

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,713
Outage at Teraco Cape Town due to power feed maintenance, looks like some parts of NAP are down.

Edit: most things have restored.
 
Last edited:

MDE

Expert Member
Joined
May 18, 2009
Messages
2,144
Outage at Teraco Cape Town due to power feed maintenance, looks like some parts of NAP are down.

Edit: most things have restored.
I still see a few things routing up to JHB, I'm assuming these will restore once things have been fixed at Teraco?
 

requiem

Expert Member
Joined
May 10, 2009
Messages
3,954
Is it worth upgrading to the 1000/100 from 200/200.

How hard capped is the international 100? can it exceed when there is capacity?
 

Loppas

Senior Member
Joined
Dec 16, 2014
Messages
691
Is it worth upgrading to the 1000/100 from 200/200.

How hard capped is the international 100? can it exceed when there is capacity?
Its worth it if you are downloading big things like new games ect. For example, you could do a 50gb steam game in 10-15min~ on 1000/100.

No limit atm, it will max out your line if the server is capable and conditions are right on your line (no packetloss or backhaul congestion).
 

Armizael

Senior Member
Joined
May 31, 2006
Messages
568
Another painful night on Frogfoot:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.0.254 -    0 |   73 |   73 |    0 |    0 |    5 |    1 |
|                             154.0.0.246 -    4 |   61 |   59 |    2 |    3 |   21 |    4 |
|                              100.98.0.2 -    4 |   63 |   61 |    3 |    4 |   74 |    3 |
|                            100.99.0.126 -   10 |   53 |   48 |    0 |  144 |  180 |  143 |
|                             100.98.1.98 -    5 |   60 |   57 |  142 |  144 |  228 |  143 |
|              be20.asr01.thn.as20860.net -    5 |   61 |   58 |  143 |  145 |  182 |  145 |
|              po201.dc9core1.as20860.net -   10 |   52 |   47 |  146 |  149 |  189 |  147 |
|        94.zone.4.r.dc9.redstation.co.uk -   10 |   51 |   46 |  147 |  149 |  156 |  153 |
|                        queen.cisp.co.za -    6 |   59 |   56 |  146 |  146 |  173 |  146 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

WhiteyOP

Active Member
Joined
Sep 8, 2013
Messages
53
Another painful night on Frogfoot:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.0.254 -    0 |   73 |   73 |    0 |    0 |    5 |    1 |
|                             154.0.0.246 -    4 |   61 |   59 |    2 |    3 |   21 |    4 |
|                              100.98.0.2 -    4 |   63 |   61 |    3 |    4 |   74 |    3 |
|                            100.99.0.126 -   10 |   53 |   48 |    0 |  144 |  180 |  143 |
|                             100.98.1.98 -    5 |   60 |   57 |  142 |  144 |  228 |  143 |
|              be20.asr01.thn.as20860.net -    5 |   61 |   58 |  143 |  145 |  182 |  145 |
|              po201.dc9core1.as20860.net -   10 |   52 |   47 |  146 |  149 |  189 |  147 |
|        94.zone.4.r.dc9.redstation.co.uk -   10 |   51 |   46 |  147 |  149 |  156 |  153 |
|                        queen.cisp.co.za -    6 |   59 |   56 |  146 |  146 |  173 |  146 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Yip can say that Again!
 
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