Cool Ideas Fibre ISP – Feedback Thread 4

[ripclaw]

Check for me now? Both paths came back up but one couldn't pass frames beyond a certain size.

Yep, internet is back.

 

[PBCool]

Google, Youtube and Mybroadband are working for me now, but other international sites are not loading. Even https://coolideas.co.za is down for me.

Probably peering in KZN, which would make sense.

 

[Nimz]

Is it back on all providers or just Openserve?

Still nothing on my side, Balwin fibre

Any idea if we’ll get connectivity before 9pm?

 

[remoten]

Just wondering , what is going on with MFN in Midrand right now ?

 

[PBCool]

So the planned changes for the KZN NLDs will resolve any packet loss as well as improve international latency via the coastal route. Should be next week based on current plans.

 

[PBCool]

Any idea if we’ll get connectivity before 9pm?

Is there an announcement for Balwin?

 

[PBCool]

Just wondering , what is going on with MFN in Midrand right now ?

What seems to be the problem? Service down?

 

[Nimz]

Is there an announcement for Balwin?

Residents on other isps haven’t had an issue, only those on cisp

 

[remoten]

What seems to be the problem? Service down?

Well my issue got sorted the cable got fixed ( thanks CISP )- however it seems something major happening with MFN according to their Twitter , lights are still out on the CPE

 

[TheRoDent]

Any idea if we’ll get connectivity before 9pm?

Which area, and FNO ?

 

[Nimz]

Which area, and FNO ?

Balwin fibre - Ballito
Estate manager confirmed that its only residents on CISP that are affected

 

[DYreX146]

So the planned changes for the KZN NLDs will resolve any packet loss as well as improve international latency via the coastal route. Should be next week based on current plans.

Does this mean the KZN routing to France that you guys mentioned a few months ago?

 

[TheRoDent]

Balwin fibre - Ballito
Estate manager confirmed that its only residents on CISP that are affected

Which specific complex ? Can you PM me your account number or email ?

 

[Nimz]

Which specific complex ? Can you PM me your account number or email ?

PM sent

Thanks

 

[TheRoDent]

PM sent

Thanks

Our interface to Balwin in KZN is fine, and I can see the vlan that you used to log in with.

It's not a general issue for KZN on our network. Can you please log a ticket ?

 

[Nimz]

Our interface to Balwin in KZN is fine, and I can see the vlan that you used to log in with.

It's not a general issue for KZN on our network. Can you please log a ticket ?

#COOL-20210928-777996​

 

[PBCool]

Does this mean the KZN routing to France that you guys mentioned a few months ago?

Nah it will be a sort of express route to Cape Town and London from there via WACs.

 

[DYreX146]

Nah it will be a sort of express route to Cape Town and London from there via WACs.

Ah I see, are there still any plans for the east coast routing or not anymore?

 

[PBCool]

Ah I see, are there still any plans for the east coast routing or not anymore?

There basically is no point, latency is lower via the coastal NLD. Unless we turn up some Seacom capacity which then is similar.

 

[VandaL]

Hi @PBCool could you PM me more information regarding the Zoom Fibre CI users being moved over to axxess, a rep called me earlier today but did not give me much information at all.