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Well there could be multiple reasons for it happening at the PoP. Glitch during cutover from Eskom to Battery. Batteries faulty of getting old not holding charge. Generator not kicked in fast enough or not at all............... , or like you say, no battery backup. Also something along the path at multiple points between you and CISP their could have been a glitch, failure due to loadshedding. It becomes noticeable when there are loadshedding that continues for days, as the batteries do not get time to fully recharge, or generators run out of fuel and cannot get replenish fast enough. The higher the loadshedding Stage the more failover and failures also starts cascading, like when we had that Stage 4 & 6 last year or year before.... caused a quite a bit of chaos.Restart of fiber box worked...the first time I've ever had to do that in years. My whole network is power backed up, so I never get reset. Why would the fiber go down during loadshedding this time, like red lights down? On fail and restore. Don't octotel use batteries for backup anymore?
Sent at 10:19Service light on ONT went out. PPoE came back, but still no internet. Anyone else?
|Change Request Reference:||FRG1532073|
|Change Title:||Redundancy upgrades and failover tests | Parklands|
|Maintenance Description:||The team needs to bring up the MC-LAG redundancy to the OLT from both Ciena switches.|
|Technical Description:||The team will fix and implement MC-LAG redundancy toward Parklands OLT, test failover on MC-LAG as well as the backup path along the metro-E.|
|Impact Description:||There will be intermittent Connectivity during the cut-over.|
|Reason for change:||Network Upgrades required to ensure optimal redundancy toward Parklands OLT.|
|Probability of customer impact:||Certain|
|Maintenance Date and Time:||2021-10-12 23:00:00.0 to 2021-10-13 06:30:00.0|
|Change Status:||Change Completed|
why do they always f things up. Like don't they stage these changes in a Dev/QC instances firstSent at 10:19
Dear Frogfoot Customer,
Please be advised of the following Standard maintenance:
Change Request Reference: FRG1532073 Change Title: Redundancy upgrades and failover tests | Parklands Maintenance Type: Standard Maintenance Description: The team needs to bring up the MC-LAG redundancy to the OLT from both Ciena switches. Technical Description: The team will fix and implement MC-LAG redundancy toward Parklands OLT, test failover on MC-LAG as well as the backup path along the metro-E. Impact Description: There will be intermittent Connectivity during the cut-over. Reason for change: Network Upgrades required to ensure optimal redundancy toward Parklands OLT. Probability of customer impact: Certain Maintenance Date and Time: 2021-10-12 23:00:00.0 to 2021-10-13 06:30:00.0 Change Status: Change Completed