Cool Ideas Fibre ISP – Feedback Thread 4

kombi-man

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Mar 14, 2017
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371
Many of us are limited these muppets in our trenched street network, I know we are here in Parklands.. But, it's just tiring lately.. Esp being either involved in online gaming, live streaming, sim racing, ANYTHING that requires a constant connection.. And as usualy, sweet F-A that will be done.. fark steaks!
 

PBCool

Cool Ideas
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Jan 11, 2016
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Why oh WHY can't Cool ideas etc install their OWN fkkn Fibre! Why do we HAVE to sh!tz off with this CR@PPY fkkn FF kak that is fibre to the home! JEEEZ this PI$$ES me off no end!
Its not a bad idea, apologies from the FNOs side.
 

grantduke

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Mar 12, 2011
Messages
415
Its not a bad idea, apologies from the FNOs side.
I'd fully support a Cool Ideas FNO, but I don't think it's right for an ISP to apologise for the FNO, who in the case is Frogfoot, and they clearly f'd up something - yet again.
 

tardomatic

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May 3, 2006
Messages
265
Many of us are limited these muppets in our trenched street network, I know we are here in Parklands.. But, it's just tiring lately.. Esp being either involved in online gaming, live streaming, sim racing, ANYTHING that requires a constant connection.. And as usualy, sweet F-A that will be done.. fark steaks!
I feel you… every night as I settle in to chill gaming or streaming it fcuks out. So fukcing annoying
 

FrankyF

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Jan 22, 2013
Messages
1,933
Not sure what time service was restored but my link is back up.

Gordon's Bay, Frogfoot
 

TheRoDent

Cool Ideas Rep
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Aug 6, 2003
Messages
5,695
*Outage Update*

*Outage title:* Outage | DBN | Richards Bay & Empangeni | Degraded Services
*Service Type:* FTTH & FTTB
*Outage ref (solid):* FRG1609432
*Impact start time:* 2021-10-26 08:30
*Impact:* Degraded

*Outage Update*
*26-10-2021*
-- Logged to Frogfoot ME.
-- ME investigating.
-- ME still investigating.
-- Teams arranging field resource & stock for resolution.
-- Liaising internally to get hardware replaced.
-- Hardware unavailable sourcing new stock. ETA to be shared 09:00 AM

*27-10-2021*
-- Techs are on site busy working, more updates to follow.
 

r00igev@@r

Executive Member
Joined
Dec 14, 2009
Messages
7,542
*Outage Update*

*Outage title:* Outage | DBN | Richards Bay & Empangeni | Degraded Services
*Service Type:* FTTH & FTTB
*Outage ref (solid):* FRG1609432
*Impact start time:* 2021-10-26 08:30
*Impact:* Degraded

*Outage Update*
*26-10-2021*
-- Logged to Frogfoot ME.
-- ME investigating.
-- ME still investigating.
-- Teams arranging field resource & stock for resolution.
-- Liaising internally to get hardware replaced.
-- Hardware unavailable sourcing new stock. ETA to be shared 09:00 AM

*27-10-2021*
-- Techs are on site busy working, more updates to follow.
So I assume no onsite resilience / redundancy?
 

PBCool

Cool Ideas
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Jan 11, 2016
Messages
11,086
The KZN-CPT Coastal route is currently in production on the national level, we are turning up vlans to London then will shift traffic that way, you may already actually see some load balancing on the international side of things between JHB and CPT.
 

DYreX146

Senior Member
Joined
Nov 14, 2018
Messages
508
The KZN-CPT Coastal route is currently in production on the national level, we are turning up vlans to London then will shift traffic that way, you may already actually see some load balancing on the international side of things between JHB and CPT.
Seeing about 5ms less to CPT via the new route (22ms down from 27ms), although for some reason latency to uktest.cisp.co.za and other international IPs keeps changing between 163ms and 168ms (could even be Openserve related, I have no idea):

1635384361446.png

Also 8.8.8.8 traffic as well as some other JHB IPs seem to be going through the new route for some reason:

1635385292774.png
 
Last edited:

Nerhzelok

Expert Member
Joined
Nov 20, 2007
Messages
2,048
Internet down since I checked just after 5. CPT Zone 5 vumatel.
Think it was still a problem since power came back on last night.
 
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