Cool Ideas Fibre ISP – Feedback Thread 4

image132

Expert Member
Joined
Apr 3, 2010
Messages
1,388
Difference between Frogfoot and Openserve in Lynnwood Pretoria.

Took this sample on my router over the last 24 hours. It is always worse during peek times. Have a look at the blue loss line.....

Happy that i moved over to openserve.

Frogfoot

Openserve

Holy moly. Openserve looking great.

If only more of this type of information was readily available. Great job bud.
 

remoten

Well-Known Member
Joined
Nov 5, 2016
Messages
123
Ahhh a Fresh 4th Thread. Cool Idea! lol

Anyways @PBCool

Over the last month or so I noticed the pings for PUBG on PC to the AWS servers in EU being erratic. With that I mean that some servers now gives much higher pings that what we are used to. Normally it's +150 -160ms from CPT.

However as said it seems that some new servers got spun up or they moved some, since some servers we play on give us +- 190-200ms pings, which is not nice.

I'm not sure if the change is due tothe IPs being routed via AWS themselves or not, but I guess so.

I have monitored some IPS with Netlimiter and found a few examples of IPs that isn't playing nice.

35.158.107.168 - ec2-35-158-107-168.eu-central-1.compute.amazonaws.com
I noticed JHB is in the mix here as well.
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                  RT-AC68U-27C8.RT-AC68U -    0 | 1113 | 1113 |    0 |    0 |   10 |    0 |
|               nnpd-cust.coolideas.co.za -    0 | 1113 | 1113 |    2 |    4 |   50 |    7 |
|               n9b8-cust.coolideas.co.za -    0 | 1113 | 1113 |    2 |    5 |   66 |    3 |
|               n9d9-cust.coolideas.co.za -    0 | 1113 | 1113 |    1 |    1 |   14 |    2 |
|                              100.98.0.2 -    0 | 1113 | 1113 |    1 |    1 |   15 |    2 |
|                             100.98.0.49 -    1 | 1109 | 1108 |   17 |   17 |   34 |   17 |
|                             100.99.2.34 -    0 | 1113 | 1113 |   17 |   17 |  105 |   17 |
|                          197.96.214.112 -    1 | 1110 | 1109 |   21 |   24 |   46 |   25 |
|           pr2-pkl-xe-2-2-0.ip.isnet.net -    1 | 1110 | 1109 |   21 |   21 |   80 |   21 |
|                 196-60-9-105.ixp.joburg -    1 | 1110 | 1109 |   22 |   22 |   37 |   22 |
|                            52.93.56.120 -    1 | 1110 | 1109 |   22 |   23 |   65 |   23 |
|                            52.93.56.133 -    0 | 1113 | 1113 |   21 |   21 |   44 |   22 |
|                            52.93.56.146 -    0 | 1113 | 1113 |  193 |  193 |  211 |  194 |
|                           52.93.134.182 -    0 | 1113 | 1113 |  193 |  194 |  213 |  206 |
|                   No response from host -  100 |  226 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  226 |    0 |    0 |    0 |    0 |    0 |
|                           52.93.134.181 -    0 | 1113 | 1113 |  193 |  194 |  237 |  195 |
|                           52.93.133.132 -    0 | 1113 | 1113 |  193 |  194 |  213 |  200 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

18.184.168.177 - ec2-18-184-168-177.eu-central-1.compute.amazonaws.com
Seems like the JHB routing is causing the extra ms

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                  RT-AC68U-27C8.RT-AC68U -    0 |   14 |   14 |    0 |    0 |    1 |    0 |
|               nnpd-cust.coolideas.co.za -    0 |   14 |   14 |    2 |    5 |   22 |    8 |
|               n9b8-cust.coolideas.co.za -    0 |   14 |   14 |    3 |    5 |   15 |    4 |
|               n9d9-cust.coolideas.co.za -    0 |   14 |   14 |    1 |    1 |    5 |    5 |
|                              100.98.0.3 -    0 |   14 |   14 |    1 |    2 |    5 |    5 |
|                             100.98.0.49 -    0 |   14 |   14 |   17 |   18 |   26 |   26 |
|                             100.99.2.34 -    0 |   14 |   14 |   17 |   17 |   18 |   17 |
|                          197.96.214.112 -    0 |   14 |   14 |   21 |   25 |   34 |   27 |
|           pr2-pkl-xe-2-2-0.ip.isnet.net -    0 |   14 |   14 |   21 |   22 |   30 |   26 |
|                 196-60-9-105.ixp.joburg -    0 |   14 |   14 |   22 |   22 |   27 |   27 |
|                             52.93.56.72 -    0 |   14 |   14 |   19 |   20 |   27 |   27 |
|                             52.93.56.87 -    0 |   14 |   14 |   18 |   18 |   26 |   26 |
|                            52.93.56.148 -    0 |   14 |   14 |  173 |  186 |  195 |  178 |
|                           52.93.134.182 -    0 |   14 |   14 |  173 |  186 |  197 |  177 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                           52.93.134.181 -    0 |   14 |   14 |  173 |  186 |  197 |  174 |
|                         150.222.240.250 -   10 |   10 |    9 |  193 |  194 |  198 |  193 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Here is another IP routed via JHB - 35.156.227.127
ec2-35-156-227-127.eu-central-1.compute.amazonaws.com

Here is one which looks correct
3.121.223.114 - ec2-3-121-223-114.eu-central-1.compute.amazonaws.com

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                  RT-AC68U-27C8.RT-AC68U -    0 |   44 |   44 |    0 |    0 |    3 |    0 |
|               nnpd-cust.coolideas.co.za -    0 |   44 |   44 |    2 |    3 |   14 |    3 |
|               n9b8-cust.coolideas.co.za -    0 |   44 |   44 |    2 |    5 |   25 |    3 |
|               n9d9-cust.coolideas.co.za -    0 |   44 |   44 |    1 |    1 |    5 |    2 |
|                              100.98.0.1 -    0 |   44 |   44 |    1 |    1 |    5 |    1 |
|                            100.99.0.126 -    0 |   44 |   44 |  141 |  141 |  149 |  141 |
|                             100.98.1.98 -    0 |   44 |   44 |  141 |  141 |  142 |  141 |
|                          195.66.225.175 -    0 |   44 |   44 |  141 |  142 |  150 |  141 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    8 |    0 |    0 |    0 |    0 |    0 |
|                            52.93.135.17 -    0 |   44 |   44 |  155 |  156 |  165 |  156 |
|                         150.222.240.221 -    0 |   44 |   44 |  156 |  156 |  165 |  156 |

|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

View attachment 1003056
I get this as well but with Apex but I just chalked it up it just being Apex server architecture being ass.

Only thing for me that is stable is Overwatch. JHB Here
 

Conack

Expert Member
Joined
Oct 3, 2005
Messages
2,328
Connection is dropping here, Brackenfell, Cape Town. Zoom calls all failing to connect. Vumatel trenched

[mention]PBCool [/mention]

Same, international dropped completely for little bit.
Edit: Down again.
uktest.cisp.co.za
1611930232412.png
 

PBCool

Cool Ideas
Company Rep
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Jan 11, 2016
Messages
11,698
We saw a drop on international for a minute in Cape Town it should be restoring, apologies all maintenance is complete.
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
2,235
I get this as well but with Apex but I just chalked it up it just being Apex server architecture being ass.

Only thing for me that is stable is Overwatch. JHB Here
Apex servers are very bad... i got over 600 hours in the game, tried VPN's you name in and it just comes down to EA's servers being horrible, random packet loss, bad hit reg you name it but EA will blame you and your ISP but then even streamers are having issues a lot of the time...
 

S.Claus

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Joined
Nov 14, 2017
Messages
1,707
Apex servers are very bad... i got over 600 hours in the game, tried VPN's you name in and it just comes down to EA's servers being horrible, random packet loss, bad hit reg you name it but EA will blame you and your ISP but then even streamers are having issues a lot of the time...
Are you aware of SBMM ? Maybe they have a similar model as Call of Dooky where they manipulate connections to ensure everyone’s got a “fun experience “
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
2,235
Are you aware of SBMM ? Maybe they have a similar model as Call of Dooky where they manipulate connections to ensure everyone’s got a “fun experience “
PUBS (none ranked games) its random MM i have two Apex accounts my first game on a brand new account i had top 500 players (can be seen by dive trails) as well as my teammates who were bronze, and then there is ranked where they try keep certain ranks together e.g. bronze, silver gold together then some plats will be in those lobbies as well etc.

I doubt they change the server you on since you pick what server you want to play on and for example if you choose Bahrain and are plat ranked you won't find any games it will be dead, same goes if you high ranked e.g. masters you won't be able to find ranked games until late afternoon unless you play on a popular server e.g. New York in the morning for us. However these are assumptions, who knows what goes on behind the scenes at EA...

Their servers are 20 tick... the likes of CS (private games) and Valorant are 128 tick for comparison...
 

Armizael

Senior Member
Joined
May 31, 2006
Messages
568
Latency also seems higher - getting 180ms from CPT to London, instead of the normal 140 - 150.
Frogfoot CPT



Code:
Tracing route to queen.cisp.co.za [62.233.65.195]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2     3 ms     2 ms     3 ms  154.0.0.242
  3     3 ms     2 ms     2 ms  100.98.0.3
  4    18 ms    18 ms    18 ms  100.98.1.1
  5   177 ms   177 ms   177 ms  100.98.1.78
  6   178 ms   179 ms   179 ms  100.98.1.98
  7   199 ms   180 ms   180 ms  be20.asr01.thn.as20860.net [195.66.224.207]
  8   182 ms   181 ms   181 ms  po202.dc9core1.as20860.net [62.128.205.141]
  9   184 ms   224 ms   196 ms  94.zone.4.r.dc9.redstation.co.uk [185.20.96.154]
 10   203 ms     *      181 ms  queen.cisp.co.za [62.233.65.195]

Trace complete.
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
2,235
Latency also seems higher - getting 180ms from CPT to London, instead of the normal 140 - 150.
Frogfoot CPT



Code:
Tracing route to queen.cisp.co.za [62.233.65.195]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2     3 ms     2 ms     3 ms  154.0.0.242
  3     3 ms     2 ms     2 ms  100.98.0.3
  4    18 ms    18 ms    18 ms  100.98.1.1
  5   177 ms   177 ms   177 ms  100.98.1.78
  6   178 ms   179 ms   179 ms  100.98.1.98
  7   199 ms   180 ms   180 ms  be20.asr01.thn.as20860.net [195.66.224.207]
  8   182 ms   181 ms   181 ms  po202.dc9core1.as20860.net [62.128.205.141]
  9   184 ms   224 ms   196 ms  94.zone.4.r.dc9.redstation.co.uk [185.20.96.154]
10   203 ms     *      181 ms  queen.cisp.co.za [62.233.65.195]

Trace complete.
When WACS dies backup Seacom kicks in normally
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
11,698
Traffic routed via JHB, please confirm if back to normal. There is a problem with the accelerator.
 

Armizael

Senior Member
Joined
May 31, 2006
Messages
568
Much better now:

Code:
Tracing route to queen.cisp.co.za [62.233.65.195]
over a maximum of 30 hops:

  1     1 ms     1 ms     2 ms  192.168.0.254
  2     3 ms     2 ms     2 ms  154.0.0.242
  3     3 ms     2 ms     2 ms  100.98.0.3
  4   142 ms   142 ms   142 ms  100.99.0.126
  5   142 ms   142 ms   142 ms  100.98.1.98
  6   144 ms   142 ms   143 ms  be20.asr01.thn.as20860.net [195.66.224.207]
  7   146 ms   146 ms   146 ms  po202.dc9core1.as20860.net [62.128.205.141]
  8   154 ms   148 ms   147 ms  94.zone.4.r.dc9.redstation.co.uk [185.20.96.154]
  9   146 ms   146 ms   145 ms  queen.cisp.co.za [62.233.65.195]

Trace complete.
 

Hunted

Senior Member
Joined
Aug 6, 2003
Messages
985
No man, what cooking now... Keep dropping in Pubg and loosing TS connection.
 
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