Cool Ideas Fibre ISP – Feedback Thread 4

Phinix

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Jun 18, 2010
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My line just went down for about 20 minutes. Also OS.
Had wondered for a moment if CI had forgotten to pay for my line.
 

ajcpt

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My line just went down for about 20 minutes. Also OS.
Had wondered for a moment if CI had forgotten to pay for my line.
My parents' OS line just went down for about 20 minutes as well, but they're with Afrihost not CI. So I suspect the issue is one with OS.
 

PBCool

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Funny enough i started playing more or les when you posted this... my experience was not great sadly... ping was about 5-10ms higher and i kept getting packet loss spikes, i was funny enough coming here to see if anything was up
View attachment 1026214

Trace is clean at the moment but i was spiking quite a bit in game
May have been when the peer was coming up and routing tables were converging?
 

MDE

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I guess some CloudFlare and Twitter services prefer France now?

Increase of 7ms compared to LDN peer.
5345fd0f76b11fee267553780ca0d885.jpg
 

PBCool

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I guess some CloudFlare and Twitter services prefer France now?

Increase of 7ms compared to LDN peer.
5345fd0f76b11fee267553780ca0d885.jpg
This subnet is announced at France and London, we will be tweaking things as we go. Any idea what this host is for?
 

neoassasin

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Dec 22, 2005
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Vumatel started install cables the beginning of the month in my area. Checking on the Vumatel website now it shows Vuma Reach is available at my address but your website and other ISP websites show no fibre available when I enter my address. When will I be able to order fibre.
 

CrypticZA

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May have been when the peer was coming up and routing tables were converging?
I assume I was playing when the peer kicked in since ping shot to 300 for like a second only in game not on discord but after that things were not great the same issue as we saw in London a while back where there was really bad inconsistent ping and my IND indicator was going crazy I will test again tonight though and report back
 

r00igev@@r

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Dec 14, 2009
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Anyone in Slaapstad notice issue with outlook.live.com. Is Microsoft broken south of the boerewors curtain?
 

SpaceCowboy-D

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Apr 25, 2019
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Vumatel started install cables the beginning of the month in my area. Checking on the Vumatel website now it shows Vuma Reach is available at my address but your website and other ISP websites show no fibre available when I enter my address. When will I be able to order fibre.
Which area is this for? Seems like Vumatel is still rolling out fibre there from your description, and is not live as yet.

You are more than welcome to pop us an email to connect@cisp.co.za and request to pre-order or an update on the status of the fibre going live in that suburb.
 

CrypticZA

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Same.

Best FNO according to MyBB.

edit: And we're back.
Dear Frogfoot Customer,

Please be advised of the following Emergency maintenance:

Change Request Reference:FRG1154614
Change Title:Emergency| LFP installation & commissioning| Parklands
Maintenance Type:Emergency
Maintenance Description:Backup-power upgrades
Technical Description:Ensure adequate back up power at Parklands node to protect services from power failures.
Impact Description:down time expected
Reason for change:Backup-power upgrades
Probability of customer impact:Certain
Maintenance Date and Time:2021-02-26 07:00:00.0 to 2021-02-26 20:00:00.0
Change Status:Planned Change
We appreciate your cooperation in this regard.The possible clients affected, if any can be found within the attached spreadsheet.

Should you have any queries, please do not hesitate to contact our support desk:

Email: support@frogfoot.com
Contact Number: 021 448 7225

Kind Regards
Frogfoot Networks

Source - https://rss.rocketnet.co.za/i/
 
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