Cool Ideas Fibre ISP – Feedback Thread 4

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TheRoDent

Cool Ideas Rep
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URL unfurl="true"]https://mybroadband.co.za/forum/threads/how-supersonic-rapidly-grew-its-subscriber-base-and-became-isp-of-the-year.1182432/[/URL]


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Pay attention to the dates in the published article.

Disclaimer: We have only paid MyBB once, for a few banners, around 8-12 months ago.
 

SeaSickMama

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If you disagree with this content, then please post in the thread.

Pay attention to the dates in the published article.
Pay to win...
 

CrypticZA

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If you disagree with this content, then please post in the thread.

Pay attention to the dates in the published article.
There is another ISP not going to mention that has been throwing lots of money at them to get paid adverts as well claiming they the best ISP our business account is with that ISP and they are beyond awful like most useless support 2022... they can't fix anything
 

mike.399

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Anyone else been experiencing lag spikes / disconnects while gaming internationally last week or two? I keep disconnecting / spiking hard in wow / dota. - JHB, Melrose, Vumatel.
 

RiNCEw1ND

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Anyone else been experiencing lag spikes / disconnects while gaming internationally last week or two? I keep disconnecting / spiking hard in wow / dota. - JHB, Melrose, Vumatel.
Yes I have been having a very frustrating gaming experience particularly the last few days. Super bad lag / rubber banding and disconnects particularly in WoW.

I was running a trace this morning and then it fixed itself up and I didn't bother to post it, I should have! Now it is back again.

My wife is struggling using Amazon WorkSpaces too.
 

SolidState

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Anyone else been experiencing lag spikes / disconnects while gaming internationally last week or two? I keep disconnecting / spiking hard in wow / dota. - JHB, Melrose, Vumatel.
Yes, not just gaming.
Seems like international bandwidth is limited - lacking.
Also experiencing disconnects - if you run WinMTR as advised by support - you can see the packet losses :(
Speedtests international use to procude 150-180 (on a 200 line) now we lucky is we see 50 :(
Something is definately up and not working right.
I did open a support ticket - but its been pushed off to MetroFiber :rolleyes:
PTA - Centurion
 

MDE

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May 18, 2009
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Yeah something went bonkers last night...

Seems to have stabilized after the peak evening usage.

Octotel/CPT
306a331461e33a370bbe113bb8b42597.jpg
 

ItherNiT

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@PBCool

Is it possible to get a new IP on Vuma trenched?

I don't know what the previous owner of this IP was doing but I noticed my IPS/IDS system blocking a boat load of requests since the IP glitch/change earlier this month.
 

jannier

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@PBCool

Is it possible to get a new IP on Vuma trenched?

I don't know what the previous owner of this IP was doing but I noticed my IPS/IDS system blocking a boat load of requests since the IP glitch/change earlier this month.

Yes, but you will have to contact support, give the above information and ask them to assign a new IP to your ONT/CPE.
 

Seeyou

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May 1, 2007
Messages
2,705
Anyone else been experiencing lag spikes / disconnects while gaming internationally last week or two? I keep disconnecting / spiking hard in wow / dota. - JHB, Melrose, Vumatel.

I've noticed it in Apex the last few days as well. Fair amount of packet loss which can't just be attributed to dodgy Google servers.
 

tp3to

Senior Member
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Messages
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@PBCool

I've been having poor international speeds for almost a week now. Would you be able to help investigate the issue I logged today.
Ref:#COOL-20220428-921897



Local speed and latency are perfect.
International Latency and downloads speed are perfect.

International upload is very slow.

1651142370134.png
 

tardomatic

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305
@PBCool

I've been having poor international speeds for almost a week now. Would you be able to help investigate the issue I logged today.
Ref:#COOL-20220428-921897



Local speed and latency are perfect.
International Latency and downloads speed are perfect.

International upload is very slow.

View attachment 1299724
Are you using Microsoft's Edge browser? If so, try Chrome - Edge for some unknown reason seems to max out at 5Mbps for international uploads.
 

tp3to

Senior Member
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Jul 30, 2009
Messages
967
Are you using Microsoft's Edge browser? If so, try Chrome - Edge for some unknown reason seems to max out at 5Mbps for international uploads.
You are absolutely correct.

Thats a really weird bug because local gets full speed on edge but not international.
 

CrypticZA

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Sep 21, 2019
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I've noticed it in Apex the last few days as well. Fair amount of packet loss which can't just be attributed to dodgy Google servers.
Been noticing in Apex too and i use the CISP VPN so can't be blamed on Google or AWS, international has for sure been rocky the last few days.

Seeing it as well in OW 2 Beta
 

SolidState

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Joined
Oct 9, 2013
Messages
211
Using chrome, my download is horrible since the weekend...

International:
Speetest Int - france.PNG

Local:
Speetest local.PNG
 
Last edited:

Krazee

Active Member
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Nov 28, 2019
Messages
41
Is International being a bit flaky for anyone else?
Vumatel Aerial JHB

Code:
|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                              router.lan -    0 |  168 |  168 |    0 |    0 |    5 |    0 |

|                             154.0.0.112 -    0 |  168 |  168 |    1 |    1 |    5 |    1 |

|                             154.0.4.193 -    0 |  168 |  168 |    0 |    1 |   40 |    1 |

|                            100.98.0.179 -    0 |  168 |  168 |    1 |    1 |    5 |    1 |

|                             100.99.0.84 -    0 |  168 |  168 |    1 |    1 |   16 |    1 |

|                             100.98.1.78 -    3 |  152 |  148 |  157 |  157 |  191 |  157 |

|                             100.98.1.98 -    3 |  152 |  148 |  157 |  157 |  162 |  157 |

|ge-0-1-0-68.peering1.the.lon1.coreix.net -    3 |  152 |  148 |  157 |  160 |  269 |  157 |

|                 e0-core4.enf.coreix.net -    4 |  148 |  143 |  157 |  161 |  219 |  158 |

|                 m12-ai04.enf.coreix.net -    3 |  152 |  148 |  157 |  158 |  162 |  158 |

|                            10.10.10.230 -    3 |  152 |  148 |  158 |  161 |  210 |  160 |

|        85.13.221.178.reverse.coreix.net -    3 |  152 |  148 |  157 |  158 |  186 |  158 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)
 
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