Cool Ideas Fibre ISP – Feedback Thread 4

[SolidState]

Pull from the USA I think it's even worse. Currently away so can't test but the other day on a 300mbps package I was getting 4-7mbps

USA about the same

I'm on MetroFiber - most likely the issue

 

[SeaSickMama]

USA about the same

I'm on MetroFiber - most likely the issue

View attachment 1299888

Yeah I'm also MFN

 

[linkinpark]

International issues again:

 

[RiNCEw1ND]

Back with a vengeance. Can we get some feedback @PBCool?

Seems its everyone?

 

[CrypticZA]

View attachment 1299910


Back with a vengeance. Can we get some feedback @PBCool?

Seems its everyone?

CT is fine so JHB core problem again

 

[SolidState]

Jip - messed up ...

 

[DYreX146]

Also seeing international dropping, Vuma Villages PMB.

 

[SolidState]

Just got off the phone with tech support CoolIdeas.
Apparently I am the only guy experiencing international issues.

So it's a case of a problem not logged is not a problem at all.

So please guys - if you experiencing this international issue - open a ticket - seems that one or 2 is nothing to worry about

 

[jannier]

It must be either your Lines, FNO, Area or Region specific.
There is absolutely nothing wrong with international for me.

Vumatel, Trenched, Brackenfell, Cape Town, 1000/200

 

[luckystrike]

Speeds not the problem. Its the random drops for a few seconds.

 

[jannier]

Speeds not the problem. Its the random drops for a few seconds.

View attachment 1300014

There is nothing wrong with international, it is the server / service you are connecting too, it is going in loops.

 

[luckystrike]

There is nothing wrong with international, it is the server / service you are connecting too, it is going in loops.

View attachment 1300022

It just cut off the last ip:

Thats battle net.

And it happens on apex servers.

 

[jannier]

The disconnect happens at the server / service you are connecting too.

 

[DYreX146]

The disconnect happens at the server / service you are connecting too.

JHB takes a different path than CPT to reach WACS, so there must be something wrong with that route specifically, which would affect all regions that route through JHB to reach international servers (eg. KZN).

 

[jannier]

Been running it for a while now, and only hop 9 and 11 throws errors and disconnects. That is not on CISP controlled part of the route.




And a while later:

 

[DuckKnuckle]

Fiber just died in Brackenfell, CPT northern suburbs and Vuma Trenched. CPE restart has made no difference

[mention]jannier [/mention] are you affected as well?

[mention]PBCool [/mention] [mention]TheRoDent [/mention] any notices?

 

[jannier]

Fiber just died in Brackenfell, CPT northern suburbs and Vuma Trenched. CPE restart has made no difference

[mention]jannier [/mention] are you affected as well?

[mention]PBCool [/mention] [mention]TheRoDent [/mention] any notices?

Nope, I am fine.

 

[DuckKnuckle]

Nope, I am fine.

Weird. Multiple restarts and still down here

 

[jannier]

Weird. Multiple restarts and still down here

All good here.

 

[zolly]

@PBCool @TheRoDent I stumbled upon the fact that some of my games that connect to Bahrain now have in the region of 130-160 ping. Guess this has something to do with AWS... anyway, I was wondering if you guys can do anything to stabilise the latency? It's AMAZING being able to get 130 ping but unfortunately it's not super stable and while I don't get packet loss, eliminating the fluctuating ping would be great.