Cool Ideas Fibre ISP – Feedback Thread 4

[PBCool]

Google seems to be having issues with transit capacity, seems our GGC is managing but in certain circumstances it still needs to use their transit. I wonder if we can fill the GGC from UK possibly.

 

[PBCool]

Apologies I've been travelling so just catching up on everything.

 

[PBCool]

I can only play games while connected to the coolideas vpn. What's going on?

What happens when not on VPN? And which game/s?

 

[PBCool]

Apex Legends and Call of duty warzone. I get error messages when not on VPN View attachment 1305314 View attachment 1305324

Which router and fibre provider?

 

[labratza]

I can only play games while connected to the coolideas vpn. What's going on?

what cool ideas VPN? Did not know they had one how do we get it?

 

[Jason-ZA]

what cool ideas VPN? Did not know they had one how do we get it?

Cool Ideas VPN Server(s)

As previously mentioned we've setup a free VPN server for Cool Ideas customers to connect directly to the UK, should there be a need to avoid local peering arrangements and increased LAG/Ping, such as can happen with gameservers hosted on AWS, or Google cloud. The server has our best path to...

mybroadband.co.za

 

[Seeyou]

Why did you guys pick Softether over something like WIreguard, out of interest?

 

[Jason-ZA]

Something is wrong with NAP CPT peering, loads of packet loss to all CPT NAP peers

MTR:


Smokeping to 1.1.1.1

 

[BuLLeT_ZA]

Morning all. Having big issues with Teams and Outlook this morning. Connection quality is terrible. I even had issues logging in here.

 

[Jason-ZA]

Morning all. Having big issues with Teams and Outlook this morning. Connection quality is terrible. I even had issues logging in here.

Yep, having the same issue my side, have posted an MTR and smokeping above for @PBCool @TheRoDent

 

[standerr]

Anybody else having issues this morning. It started with Teams/Email really struggling, but then Whatsapp also started having issues.

MTR to www.google.com


MTR to mtr teams.microsoft.com


Linux Speedtest via CLI on LAN


I'm in Durbanville, VUMA
Package: 1GB/200Mb

 

[ctriaan]

Cape Town Octotel mtr mybroadband.co.za

 

[shooter_za]

Yip. There is something wrong. Random stuff not working, CPT on Octotel in Tableview Area

 

[standerr]

Cape Town Octotel mtr mybroadband.co.za

View attachment 1305430

I've got general issues, but also to MBB

 

[JuanVermeulen]

Morning. I also have issues with Microsoft Teams this morning. Very difficult to start calls. Frustrating.

 

[mack_again]

Tracing the route to my office packets starts getting lost between the following hops:

0% Loss - 100.98.0.4
21% Loss - africanx.ixp.capetown - 196.60.70.7

Microsoft Sites seems to affected as well as mybroadband.

 

[jetlee]

also having issues this morning
Octotel CISP cape town southern suburbs

 

[Gambit]

Certain websites are really sluggish to load here on Vuma trenched Durbanville. Looks like packet loss to Cloudflare.

 

[Jason-ZA]

Announcements - Cool Ideas

coolideas.co.za

 

[mrafiq1]

Same issues as described above.
Vumatel Trenched - Panorama POP