Cool Ideas Fibre ISP – Feedback Thread 4

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CrypticZA

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Sep 21, 2019
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I'm getting the kind of packet loss where someone pops around a corner and you get front-loaded damage where the death log shows 3 PK shots but you only see 1 go off before you die.

EDIT: Somethin' ain't right:

View attachment 1311036

Loss happening on the Apex side I think:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   60 |   60 |    0 |    0 |    0 |    0 |
|                             154.0.0.242 -    0 |   60 |   60 |    0 |    2 |   70 |    1 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|              be20.asr01.thn.as20860.net -    4 |   52 |   50 |    0 |  143 |  190 |  141 |
|                          130.180.202.81 -    0 |   60 |   60 |  142 |  145 |  219 |  144 |
|             1717.g1.1ug.dc5.as20860.net -    7 |   48 |   45 |    0 |  147 |  210 |  164 |
|                          217.147.89.101 -    4 |   52 |   50 |  141 |  143 |  218 |  141 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Yea this is either Apex side or your FNO since if it were CISP London/Amsterdam would have loss but Belgium and Frankurt wouldn't since they picked up locally and go via AWS & Google that Singapore is also picked up in JHB
 

jannier

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Joined
Jul 31, 2005
Messages
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I'm getting the kind of packet loss where someone pops around a corner and you get front-loaded damage where the death log shows 3 PK shots but you only see 1 go off before you die.

EDIT: Somethin' ain't right:

View attachment 1311036

Loss happening on the Apex side I think:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   60 |   60 |    0 |    0 |    0 |    0 |
|                             154.0.0.242 -    0 |   60 |   60 |    0 |    2 |   70 |    1 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|              be20.asr01.thn.as20860.net -    4 |   52 |   50 |    0 |  143 |  190 |  141 |
|                          130.180.202.81 -    0 |   60 |   60 |  142 |  145 |  219 |  144 |
|             1717.g1.1ug.dc5.as20860.net -    7 |   48 |   45 |    0 |  147 |  210 |  164 |
|                          217.147.89.101 -    4 |   52 |   50 |  141 |  143 |  218 |  141 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Must be your Line, area or FNO.

It is clean on Vuma Trenched, Brackenfell, CPT

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.88.1 -    0 |   71 |   71 |    0 |    0 |    0 |    0 |
|                            155.93.232.1 -    0 |   71 |   71 |    2 |   22 |  107 |    3 |
|                             154.0.1.125 -    0 |   71 |   71 |    1 |    1 |    1 |    1 |
|                              100.98.0.2 -    0 |   71 |   71 |    1 |    1 |    1 |    1 |
|                            100.99.0.126 -    0 |   70 |   70 |  140 |  140 |  148 |  140 |
|                             100.98.1.98 -    2 |   67 |   66 |  140 |  140 |  141 |  140 |
|                          195.66.224.207 -    0 |   70 |   70 |  141 |  141 |  149 |  141 |
|                          130.180.202.81 -    0 |   70 |   70 |  142 |  143 |  249 |  142 |
|                           87.117.210.26 -    0 |   70 |   70 |  142 |  144 |  166 |  154 |
|                          217.147.89.101 -    0 |   70 |   70 |  142 |  142 |  150 |  142 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,705
I connected to a different PPPoE server, and the loss is gone. For reference, TERRAR6.coolideas was the one giving problems.
 

Markd

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is anyone else having buffering issues on YouTube or other sites? Has been happening sporadically all day today and its very annoying. Blouberg/CapeTown/Octotel
 

luckystrike

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Joined
Nov 13, 2007
Messages
171
Hello,

Anybody else with no internet this morning?

Lynnwood Pretoria Openserve.

Tried to look if coolideas have an announcement and i got this. Is it maybe related?

1652936565429.png
 

TheLostPacket

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Oct 31, 2019
Messages
173
is anyone else having buffering issues on YouTube or other sites? Has been happening sporadically all day today and its very annoying. Blouberg/CapeTown/Octotel
Yeah same here, YouTube can't even stream at 144p then it buffers. Google must still not have capacity
 

WickedP3NGU1N

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Messages
374
is anyone else having buffering issues on YouTube or other sites? Has been happening sporadically all day today and its very annoying. Blouberg/CapeTown/Octotel
I have noticed some issues with Amazon Prime on my TV that there was some buffering and quality drops that have not been there of late, and Youtube has been a bit sketchy as well. Disney+ launched yesterday so I signed up and last night I noticed immediate buffering. Not sure if I must put that down to it being new and ISPs not having optimized for it yet, but overall there has been buffering on most streaming video of late but appears intermittent.
 

CrypticZA

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Sep 21, 2019
Messages
3,046
I have noticed some issues with Amazon Prime on my TV that there was some buffering and quality drops that have not been there of late, and Youtube has been a bit sketchy as well. Disney+ launched yesterday so I signed up and last night I noticed immediate buffering. Not sure if I must put that down to it being new and ISPs not having optimized for it yet, but overall there has been buffering on most streaming video of late but appears intermittent.

Seen complains everywhere where it just was a flat flop last night
 

Conack

Expert Member
Joined
Oct 3, 2005
Messages
2,630
Yeah same here, YouTube can't even stream at 144p then it buffers. Google must still not have capacity

I'm battling a bit with Youtube streaming as well. Lower res is fine, but 4k is buffering which is quite unusual.
 

Radioboy

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Apr 12, 2013
Messages
980
Constant disconnects from Blizzard EU - anyone else ?
Fairland Vuma
 
Last edited:

SandMan

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Jul 31, 2003
Messages
188
ping154.PNG
Today I'm getting constant intermittent packet loss to hosted servers, VPN keeps dropping and makes work practically impossible. Is there a known issue somewhere?

Openserve in Bellville.

Update: Seems to be sorted @ 13:10
 
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Jason-ZA

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Sep 23, 2019
Messages
625
I am having it this morning.

The last few weeks trying to play WoW have been terrible on Cool Ideas.
Yep wow has been bad, it's because of the Google capacity issues in JHB. WoW servers are a hybrid setup, some are hosted on Blizzards infrastructure and some on Google cloud, as you switch between zones and instances in-game you switch between Google cloud and Blizzards servers.

The UK VPN solves the latency and disconnecting issues, I have not had any disconnects or latency issues on wow since using it.

Using the UK VPN causes you to bypass Google's POP in JHB and forces the traffic to use CISPs transit instead of Google's
 

RiNCEw1ND

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Aug 15, 2009
Messages
136
Yep wow has been bad, it's because of the Google capacity issues in JHB. WoW servers are a hybrid setup, some are hosted on Blizzards infrastructure and some on Google cloud, as you switch between zones and instances in-game you switch between Google cloud and Blizzards servers.

The UK VPN solves the latency and disconnecting issues, I have not had any disconnects or latency issues on wow since using it.

Using the UK VPN causes you to bypass Google's POP in JHB and forces the traffic to use CISPs transit instead of Google's
Hmm okay thanks!

Not sure I can be bothered to use a VPN just to play WoW though haha! But I will look into it!

Using this one mentioned here? https://mybroadband.co.za/forum/threads/cool-ideas-vpn-server-s.1142537/
 
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