Cool Ideas Fibre ISP – Feedback Thread 4

[Popcornzz]

Octotel Rondebosch

#COOL-20220122-859565 - Packet Loss​

 

[Popcornzz]

 

[PBCool]

View attachment 1314892

Hi, Based on this there is a whole lot of loss to your router. Are you using a cable to test?

 

[grantduke]

@PBCool Frogfoot seems to be down in CPT. 3 connections including a FTTB all over Frogfoot. Would you mind checking with Frogfoot NOC?

 

[PBCool]

@PBCool Frogfoot seems to be down in CPT. 3 connections including a FTTB all over Frogfoot. Would you mind checking with Frogfoot NOC?

No notifications? Can you pop me your business support ref?

 

[Ace_92_sa]

@PBCool Frogfoot seems to be down in CPT. 3 connections including a FTTB all over Frogfoot. Would you mind checking with Frogfoot NOC?

Not just affecting CI users, affecting multiple ISPs

 

[grantduke]

No notifications? Can you pop me your business support ref?

Can't call from office line, VoIP is down. But will call it in over mobile in a sec

 

[randomgamer]

down in burgundy estate cpt as well

#COOL-20220525-938823

 

[Fulcrum29]

Dead in Strand since around 15 minutes ago.

 

[AfricanTech]

Down in Pinelands (Cape Town).

Perversely glad that it's not me only.

 

[Fulcrum29]

I guess a certain FNO is back to the usual. On a Wednesday, that is new.

 

[AfricanTech]

I guess a certain FNO is back to the usual. On a Wednesday, that is new.

Yeah, changing it up from Friday mid-morning.

 

[mack_again]

Seeing a lot of issues around Africainx in CPT. Coming from Vumatel, in Panorama. The issue is intermittent.




We go from a 30ms Ping with no loss, to what we see in the attached screen grab.

 

[AfricanTech]

I presume it's the same issue affecting CI customers

 

[Conack]

Think so.

 

[Fulcrum29]

Internet is back up, but the quality is a bit intermittent though operational.

 

[AfricanTech]

up since 10h35

 

[Conack]

Seeing intermittent packetloss / very degraded performance on Frogfoot.
Neighbourhood folks also confirmed the same.

Been troublesome the last few days in the southern cape.

 

[Maurice Kitching]

Seeing intermittent packetloss / very degraded performance on Frogfoot.
Neighbourhood folks also confirmed the same.

Been troublesome the last few days in the southern cape.

Still down in South Peninsula.

 

[EpicPotato]

Metrofibre Umbilo now down.

It's especially enjoyable when I get disconnected while I am in the middle of my work. So much fun.