Cool Ideas Fibre ISP – Feedback Thread 4

[Fulcrum29]

It is intermittent, been down two times (to my knowledge) in Strand. Yesterday we had scheduled Eskom maintenance, lasted about 6-7 hours, but FF only came back on ~30 minutes later. I don't know whether it is related, but FF isn't the most stable FNO in SA.

 

[DeatheCore]

Is there no regulation in the FNO space? It seems that anyone with enough capital and/or the wrong motives can slap together an FNO, land the right contracts, and lock entire suburbs/thousands of consumers into their shoddy service, and of course alternatives aren't always available in these areas, such as in my case. Luckily Vuma were the ones who came in guns (shovels) blazing, but hell if they sucked even nearly as badly as FF and Octo, I'd be pretty damn livid. Obviously this is quite a cynical view on things, I'm sure they just got in over their heads, but when it gets to this point, something needs to be done..

 

[CrypticZA]

Is there no regulation in the FNO space? It seems that anyone with enough capital and/or the wrong motives can slap together an FNO, land the right contracts, and lock entire suburbs/thousands of consumers into their shoddy service, and of course alternatives aren't always available in these areas, such as in my case. Luckily Vuma were the ones who came in guns (shovels) blazing, but hell if they sucked even nearly as badly as FF and Octo, I'd be pretty damn livid.

Well the residents can all rally together and approach another FNO, my area was just Openserve when it was super expensive and then i saw out of the blue Vuma appear and apparently people got enough interested for them to come into the area.

Sunningdale Frogfoot is basically down like once a week at least i always see people complaining about it...

 

[smokemaryjane]

Sunningdale Frogfoot is basically down like once a week at least i always see people complaining about it...

And the painful thing is, people are working from home. Not sitting around sipping tea at home. No internet makes for no work.

 

[Pure_Acid]

Major packet loss right now on my FrogFoot line, SunningDale CapeTown, anyone else?

 

[Praemon]

Major packet loss here too (Octotel, Cape Gate).

 

[rash1233]

Something is borked (Octotel, City bowl)

 

[Fulcrum29]

Is it only me or is the network degraded?

 

[MDE]

Seems 154.0.0.242 is having a wobbly

Edit: Seems restored.

 

[TheRoDent]

Seems 154.0.0.242 is having a wobbly

Edit: Seems restored.

Wasn't us

 

[Frankie23]

Any update at all about the Frogfoot outage on CPT?

https://coolzone.cisp.co.za/announcements.php?announcement=16068-cape-town-84

WFH is a nightmare

Gordon's Bay, Frogfoot.

 

[Fulcrum29]

FF is the worst. Been down long since this morning. FNOs can at least give notice in advance.

Frogshedding.

 

[dakota]

Looks like something is up with Openserve in Centurion, getting around 1mbps on my 500mbps line, I've got a Afrihost account with the same issue.

 

[PBCool]

Looks like something is up with Openserve in Centurion, getting around 1mbps on my 500mbps line, I've got a Afrihost account with the same issue.

Please log as normal for me.

 

[dakota]

Please log as normal for me.

Have done so (COOL-20220602-944849). Got at least three other people in the same suburb (Irene) with the same issue, I've told them to please log an issue with their ISP.

 

[PBCool]

Have done so (COOL-20220602-944849). Got at least three other people in the same suburb (Irene) with the same issue, I've told them to please log an issue with their ISP.

Yeah Openserve seems to have capacity constraints on one of their paths in the area, this isnt the first time.

 

[PBCool]

Any update at all about the Frogfoot outage on CPT?

https://coolzone.cisp.co.za/announcements.php?announcement=16068-cape-town-84

WFH is a nightmare

Gordon's Bay, Frogfoot.

Still ongoing, we have escalated to executive level.

 

[Seeyou]

Had some ridiculous in-game packet loss to this server in Apex: 198.20.117.210

Actually shows up in MTR:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   31 |   31 |    0 |    0 |    0 |    0 |
|                             154.0.0.245 -    0 |   31 |   31 |    0 |    1 |    6 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                 196-60-9-198.ixp.joburg -    4 |   27 |   26 |   17 |   19 |   53 |   18 |
|      e0-21.cr1.lon2.gb.unitasglobal.net -   63 |    8 |    3 |    0 |  159 |  159 |  159 |
|      e0-36.cr1.ams1.nl.unitasglobal.net -    0 |   31 |   31 |  163 |  164 |  172 |  164 |
|   250-193-15-45.static.unitasglobal.com -    0 |   31 |   31 |  164 |  168 |  252 |  165 |
|      border4.ae1-bbnet1.ams004.pnap.net -    4 |   27 |   26 |  170 |  172 |  214 |  180 |
|                           95.172.78.134 -    0 |   31 |   31 |  170 |  179 |  321 |  172 |
|agg1.b110.r02.cg130g.ams01.singlehop.net -    4 |   27 |   26 |  162 |  164 |  197 |  163 |
|          aswg-ds107.ord03.singlehop.net -    0 |   31 |   31 |  170 |  170 |  173 |  171 |
|             apx-ams-022.multiplay.co.uk -    4 |   27 |   26 |  170 |  172 |  212 |  171 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Just noticed it was routing through JHB - why is that?

 

[Tinuva]

Had some ridiculous in-game packet loss to this server in Apex: 198.20.117.210

Actually shows up in MTR:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   31 |   31 |    0 |    0 |    0 |    0 |
|                             154.0.0.245 -    0 |   31 |   31 |    0 |    1 |    6 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                 196-60-9-198.ixp.joburg -    4 |   27 |   26 |   17 |   19 |   53 |   18 |
|      e0-21.cr1.lon2.gb.unitasglobal.net -   63 |    8 |    3 |    0 |  159 |  159 |  159 |
|      e0-36.cr1.ams1.nl.unitasglobal.net -    0 |   31 |   31 |  163 |  164 |  172 |  164 |
|   250-193-15-45.static.unitasglobal.com -    0 |   31 |   31 |  164 |  168 |  252 |  165 |
|      border4.ae1-bbnet1.ams004.pnap.net -    4 |   27 |   26 |  170 |  172 |  214 |  180 |
|                           95.172.78.134 -    0 |   31 |   31 |  170 |  179 |  321 |  172 |
|agg1.b110.r02.cg130g.ams01.singlehop.net -    4 |   27 |   26 |  162 |  164 |  197 |  163 |
|          aswg-ds107.ord03.singlehop.net -    0 |   31 |   31 |  170 |  170 |  173 |  171 |
|             apx-ams-022.multiplay.co.uk -    4 |   27 |   26 |  170 |  172 |  212 |  171 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Just noticed it was routing through JHB - why is that?

unitasglobal started peering at JHB NapAfrica it seems in that trace.

 

[CrypticZA]

Had some ridiculous in-game packet loss to this server in Apex: 198.20.117.210

Actually shows up in MTR:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   31 |   31 |    0 |    0 |    0 |    0 |
|                             154.0.0.245 -    0 |   31 |   31 |    0 |    1 |    6 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                 196-60-9-198.ixp.joburg -    4 |   27 |   26 |   17 |   19 |   53 |   18 |
|      e0-21.cr1.lon2.gb.unitasglobal.net -   63 |    8 |    3 |    0 |  159 |  159 |  159 |
|      e0-36.cr1.ams1.nl.unitasglobal.net -    0 |   31 |   31 |  163 |  164 |  172 |  164 |
|   250-193-15-45.static.unitasglobal.com -    0 |   31 |   31 |  164 |  168 |  252 |  165 |
|      border4.ae1-bbnet1.ams004.pnap.net -    4 |   27 |   26 |  170 |  172 |  214 |  180 |
|                           95.172.78.134 -    0 |   31 |   31 |  170 |  179 |  321 |  172 |
|agg1.b110.r02.cg130g.ams01.singlehop.net -    4 |   27 |   26 |  162 |  164 |  197 |  163 |
|          aswg-ds107.ord03.singlehop.net -    0 |   31 |   31 |  170 |  170 |  173 |  171 |
|             apx-ams-022.multiplay.co.uk -    4 |   27 |   26 |  170 |  172 |  212 |  171 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Just noticed it was routing through JHB - why is that?

I had this last night in a ranked game basically was running backwards