Cool Ideas Fibre ISP – Feedback Thread 4

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SeaSickMama

SeaSickMama

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@TheRoDent

Hey bud any reason for such slow speeds on google drive ?

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Use cloudflare Warp i get around 20MBps

Speedtests are all good

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@PBCool Can you provide any feedback on this, friend on a wisp downloaded at 20Mbps when I asked him to test that same file
 
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James946

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will the speed upgrades include vuma reach users or just the vuma core users?
 
TheRoDent

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370z said:
Hi @PBCool , any thoughts on implementing a debit order system? I often forget to pay.
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You can also schedule a recurring EFT payment. Simply select the "recurring/instant EFT" option on the invoice when logged into coolzone to get the reference for your account. Schedule a payment on the 1st of the month and we will automatically pick it up.
 
DuckKnuckle

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Can anyone explain the difference between Openserve’s data only vs line + data packages? Would a home user be able to drop to the data only package?
 
Mzezman

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DuckKnuckle said:
Can anyone explain the difference between Openserve’s data only vs line + data packages? Would a home user be able to drop to the data only package?
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I believe a home user can go data only but then you don't have the support of the ISP in resolving issues ... that's how it was explained to me
 
DYreX146

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DuckKnuckle said:
Can anyone explain the difference between Openserve’s data only vs line + data packages? Would a home user be able to drop to the data only package?
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It's not really relevant anymore because everything is uncapped now, but say for example you are paying for a line + data through Afrihost, you can then pay for a data only account through CISP and use the PPPoE details they give you so you can switch between ISPs whenever you want.

This was mainly useful in the capped days where you could order a line with a small cap through one ISP and get a Vox fatpipe account to get more data. The only use case I can see for it now would be if you want to change between networks for some reason.
 
CrypticZA

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DYreX146 said:
It's not really relevant anymore because everything is uncapped now, but say for example you are paying for a line + data through Afrihost, you can then pay for a data only account through CISP and use the PPPoE details they give you so you can switch between ISPs whenever you want.

This was mainly useful in the capped days where you could order a line with a small cap through one ISP and get a Vox fatpipe account to get more data. The only use case I can see for it now would be if you want to change between networks for some reason.
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This, buying data only just allows you into another network e.g. if ISP X is down you can hop onto ISP Z.

Openserve don't hold you hostage to using 1 ISP like other FNOs
 
PBCool

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EpicPotato said:
Are Twitch streams, especially SA streams ever going to stop having buffering issues?
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If you are watching a stream and it buffers vs a European one it's probably related to the streamer, which is why we have things like relays etc to assist.
 
CrypticZA

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PBCool said:
If you are watching a stream and it buffers vs a European one it's probably related to the streamer, which is why we have things like relays etc to assist.
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So this is what Death was talking about Twitch is preferring France peering and it lags like crazy when you connect to certain streams mainly SA people, when it peers in the UK this is not the case
 
DeatheCore

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PBCool said:
We have tweaked some routes, specifically things like Gaming peers to pref using LINX. Have you seen any differences?
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Yep definitely seeing a difference thanks. Watched a couple local and international peeps without any buffering. Seems that streams are being pulled from London again :thumbsup:
Code: 
Request URL: https://video-edge-c6d444.lhr04.abs.hls.ttvnw.net
 
TheRoDent

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DuckKnuckle said:
Can anyone explain the difference between Openserve’s data only vs line + data packages? Would a home user be able to drop to the data only package?
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The data-only package is simply there if you're already paying another ISP for the line, and want to use one of our accounts as well.

Similar to DSL in the old days. Someone still needs to pay for the Line, so if the line is migrated to us, the line fee will be added to the the bill. Else, you can stick with your old ISP (paying for the line+data) and have a "backup account" with us.

We did this because some users wanted the "try before you buy" option.

Only works on Openserve.
 
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