Cool Ideas Fibre ISP – Feedback Thread 4

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gool

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Given the poor gaming performance for months on CI with no end in sight and lack of Afrihost activation fee and permanent speed upgrade, I think I'll be moving to their 50/50. 30 day notice period though :cautious:
 
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gool

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Valorant: Can't connect to London, restarted the game a few times in case.
Forces me into Frankfurt, which doesn't have a lot of loss (30 packets lost in 6 minutes, better than normal but does vary minute by minute/day by day).

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200 packets lost in 30 minutes with Wireguard Cloudfare, not much changed there .
 
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CrypticZA

CrypticZA

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My Vuma is still 50/50 Vuma speedtest is still 50/50 too they probably doing suburb by suburb like last time
 
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Seeyou

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gool said:
Valorant: Can't connect to London, restarted the game a few times in case.
Forces me into Frankfurt, which doesn't have a lot of loss (30 packets lost in 6 minutes, better than normal but does vary minute by minute/day by day).

View attachment 1329782

200 packets lost in 30 minutes with Wireguard Cloudfare, not much changed there .
Click to expand...

If your loss persists when using Warp then it's more likely to be FNO related, and switching ISPs will result in the same issues and a far less responsive set of ears to complain to :)
 
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x7razor

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gool said:
Given the poor gaming performance for months on CI with no end in sight and lack of Afrihost activation fee and permanent speed upgrade, I think I'll be moving to their 50/50. 30 day notice period though :cautious:
Click to expand...

Yeah also moving not just about the gaming part but the price difference compared to other ISP's packages.
 
PBCool

PBCool

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zoozi said:
Valorant: Ping is 200ms to London, still get packet loss.
And I also got disconnected twice in one match (the second time the ping spiked from 60 lost to 1300 lost in about 5 seconds, then I got DC'd. Rejoined and packet loss went from 0-497 pretty quickly.
Will look again tonight when there's more congestion.
Far less loss using Warp with Wireguard.
View attachment 1329614
View attachment 1329610
Click to expand...
200ms but the trace is 170ms? We would need to try get the correct IP as it doesn't match up.
 
PBCool

PBCool

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Seeyou said:
If your loss persists when using Warp then it's more likely to be FNO related, and switching ISPs will result in the same issues and a far less responsive set of ears to complain to :)
Click to expand...
I believe @gool actually changed FNO and the same persisted, can we try get a trace using Vox as I can't find a looking glass. Both us and warp are using LINX to get to riots network and there is loss on both.
 
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Seeyou

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PBCool said:
I believe @gool actually changed FNO and the same persisted, can we try get a trace using Vox as I can't find a looking glass. Both us and warp are using LINX to get to riots network and there is loss on both.
Click to expand...

Aah, my bad then, makes sense.
 
Frankie23

Frankie23

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Hey CISP gang,

A quick question, on the FTTH product, does a customer's assigned public IP change, and if so, how often?
 
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