Cool Ideas Fibre ISP – Feedback Thread 4

[NickZA_]

Same

 

[SHANRSA]

Facebook universe still intermittent.

 

[PBCool]

There was a route reflector problem but it's since been fixed. Please let me know if ongoing?

 

[Neuro]

Any one else's connection just completely die?
Frogfoot. FIsh Hoek.

 

[Neuro]

Any one else's connection just completely die?
Frogfoot. FIsh Hoek.

And it's back....

 

[Cranjus McBasketball]

There was a route reflector problem but it's since been fixed. Please let me know if ongoing?

Seems to have stabilised for now. We shall see how long it lasts

 

[Enzo Matrix]

There was a route reflector problem but it's since been fixed. Please let me know if ongoing?

Fixed when?

 

[PBCool]

Fixed when?

Since my post? Are you still having trouble?

 

[SHANRSA]

The issue seems to have been resolved.

 

[labratza]

@PBCool @TheRoDent

Please can the following ticket be looked at

#COOL-20221205-1077869​

See what the issue is please if it is a Vuma issue

 

[NickZA_]

@PBCool @TheRoDent
Please advise. This is making rdp'ing for my work almost impossible. This has been like this for weeks.

 

[kyton]

Anyone else have their lines drop about 20min ago for a few seconds?

 

[Cranjus McBasketball]

Anyone else have their lines drop about 20min ago for a few seconds?

Yup and another one just now. There's clearly an ongoing issue at Cool Ideas. Would be nice if they fixed whatever the problem is properly,

 

[chrisGolf]

@PBCool @TheRoDent , this is still an issue since tuesday.

HOST: DELL-PC                 Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- DELL-PC.mshome.net     0.0%     5    1.7   1.5   0.6   2.0   0.5
  2.|-- router.lan                 0.0%     5    3.1   2.9   2.2   3.3   0.4
  3.|-- 154.0.0.120                0.0%     5    4.5   4.5   3.8   6.0   0.9
  4.|-- 100.99.1.225               0.0%     5    5.2   5.3   4.3   7.2   1.1
        100.99.1.226
  5.|-- 100.98.1.51                0.0%     5    5.2   5.2   4.5   6.9   1.0
        100.99.0.81
        100.99.0.85
  6.|-- 100.99.0.180               0.0%     5    5.0   5.0   4.5   5.5   0.4
  7.|-- ???                       100.0     5    0.0   0.0   0.0   0.0   0.0
  8.|-- dns9.quad9.net             0.0%     5  305.3 304.5 304.2 305.3   0.5

Another member in the forum from CT confirmed it's okay, most likely a JHB issue?

Again, I don't really use 9.9.9.9 , just worried that routing issues are not completely resolved?

@PBCool still happening. do I need to log a ticket? (ping is local when using LTE)

 

[Puffy_Nipples]

Its still in discussion with dev I believe as we have to downgrade all the customers using their API post the promotion.

No stress just keep us updated

 

[Enzo Matrix]

Since my post? Are you still having trouble?

Im still having occasional timeouts on all traffic. Teams calls. Whatsapp. Mybb etc. You can see reports from others also

 

[Soprono]

Im still having occasional timeouts on all traffic. Teams calls. Whatsapp. Mybb etc. You can see reports from others also

Same here, just happened again to me.

 

[TheRoDent]

@PBCool @TheRoDent
Please advise. This is making rdp'ing for my work almost impossible. This has been like this for weeks. View attachment 1435037

Hi, can you re-check this for me?

 

[TheRoDent]

@PBCool still happening. do I need to log a ticket? (ping is local when using LTE)

We're looking at resolving this with the Quad9 NOC. Their return path seems to prefer international.

 

[KoolKop]

This thread doesn't instill a lot of confidence in my choice to join cool ideas and Openserve literally just let me know they released line. Ugh...