Cool Ideas Fibre ISP – Feedback Thread 4

[Armizael]

Anyone else down on Vumatel?
Am in the Edgemead area, CPT.

 

[mack_again]

Just went down in Panorama,CPT, Vumatel default gateway nor responding to ping

 

[CrypticZA]

Down in Table View Vumatel

 

[MDE]

Oh YAY Stage 6 from 12PM Lots of areas going to experience issues now.

 

[Pegasus]

Oh YAY Stage 6 from 12PM Lots of areas going to experience issues now.

Ya nee.

Trying to figure out what the fk is happening with Fibre. Then eskom comes to the party.

 

[BrendanMc]

Bothasig Western Cape Vuma trenched also down, Next to Edgemead.

 

[CoolChick]

Good day

Please see below network incident from Vumatel pertaining to CT:

 

[zx14]

If you are on a windows PC can you also try the following command in administrator privilege cmd prompt.

netsh int tcp set global autotuninglevel=normal

Hi, response was "ok" no difference.

Accelerator made a huge difference, thank you to all.

 

[Pegasus]

Good day

Please see below network incident from Vumatel pertaining to CT:
View attachment 1436697

When will it be fixed?

 

[CrypticZA]

When will it be fixed?

Mine is back up in Table View

 

[Veneficus]

Openserve connection down
Cool ideas contact centre says there is outage northriding sharonlea randburg area

 

[Pegasus]

Mine is back up in Table View

Good news.

 

[_kabal_]

Anyone else down on Vumatel?
Am in the Edgemead area, CPT.

I’m down. Plattekloof Glen.

Thought it was because I forgot to pay my bill

 

[Armizael]

I’m down. Plattekloof Glen.

Thought it was because I forgot to pay my bill

Yeah mine still down as well.

Edit: Back up now

 

[_kabal_]

I’m down. Plattekloof Glen.

Thought it was because I forgot to pay my bill

I’m back too

 

[Muttley]

Hi @PBCool
Does anyone reply to complaints@coolideas.co.za or is this mailbox just for show?
My father logged a complaint last week and no one has bothered to reply...

 

[CoolChick]

When will it be fixed?

Vumatel has reported:

Wed 7th December 2022 - 12:32:16

Core switch restored. Services are recovering

Are you still experiencing issues?

 

[CoolChick]

Hi @PBCool
Does anyone reply to complaints@coolideas.co.za or is this mailbox just for show?
My father logged a complaint last week and no one has bothered to reply...

Can you please DM me the subject or the email address the email was sent from. I will follow up with the relevant contacts.

 

[Pegasus]

Vumatel has reported:

Wed 7th December 2022 - 12:32:16

Core switch restored. Services are recovering

Are you still experiencing issues?

Working fine thanks.

 

[NR7]

This is getting annoying now. Random websites can't open again. DNS issues and very slow.

Even wanted to open "downforeveryoneorjustme.com" to check if it was just me but it doesn't even open. Speedtest doesn't load properly.


What is going on guys... I'm not even on Vumatel. Openserve JHB East, used to be flawless until a couple weeks ago.

@CoolChick