Cool Ideas Fibre ISP – Feedback Thread 4

[CVRChameleon]

OpenServe also not working for me since about 15 minutes ago. JHB Houghton

 

[chrisGolf]

Things will vary a bit for now before we fine tune stuff, one change at a time.

I see some of the routing seem to be going via KZN then assuming EASSy instead of WACS

2.|-- router.lan                 0.0%     5    1.9   2.2   1.5   3.5   0.8
  3.|-- 154.0.0.121                0.0%     5    4.0   4.6   3.9   5.4   0.6
  4.|-- 100.99.1.225               0.0%     5    5.2   5.2   4.8   5.6   0.3
        100.99.1.227
        100.99.1.226
  5.|-- 100.99.2.179               0.0%     5    4.2   5.1   4.2   5.8   0.7
  6.|-- 197.103.32.148            40.0%     5    6.4   9.8   6.3  16.7   6.0
  7.|-- 168.209.132.136            0.0%     5   15.0  15.5  14.7  16.4   0.7
  8.|-- za-gp-pkl-p-2-hu-0-1-0-11  0.0%     5   13.7  37.8  13.7 129.9  51.5
  9.|-- 168.209.90.43              0.0%     5   16.4  15.7  15.1  16.4   0.5
 10.|-- za-kzn-umh-hpe-2-be-212.i  0.0%     5   14.1  14.5  13.5  15.3   0.7
 11.|-- mi-za-umh-p8-ten-ge-0-0-1  0.0%     5   13.6  14.0  13.6  14.5   0.4
 12.|-- core2b-dock-pos-0-3-4-1.i  0.0%     5  199.2 199.0 198.5 199.4   0.3
 13.|-- core1b-dock-be-1.ip.ddii.  0.0%     5  191.3 190.4 187.6 191.4   1.6
 14.|-- be20.asr01.thn.as20860.ne  0.0%     5  197.9 197.6 197.0 198.1   0.4

See node 10 ; KZN ...

 

[Enzo Matrix]

wtf just happened

 

[Pegasus]

Working fine thanks.

And broken again.

 

[_kabal_]

Vumatel Plattekloof Glen offline again

 

[CrypticZA]

Vumatel Plattekloof Glen offline again

Yea Table View offline too

 

[NickZA_]

Is this due to stage 6 loadshedding or did something break again?

 

[_kabal_]

Yea Table View offline too

And it’s back

 

[CVRChameleon]

It's back for me is as well. Internet speed is slowish at the moment though. Guess everyone refreshing

 

[CrypticZA]

And it’s back

Yep up and down like a seesaw

 

[kbgvirus]

Having issues aswell Vumatel Ariel JHB North

 

[DYreX146]

I see some of the routing seem to be going via KZN then assuming EASSy instead of WACS

2.|-- router.lan                 0.0%     5    1.9   2.2   1.5   3.5   0.8
  3.|-- 154.0.0.121                0.0%     5    4.0   4.6   3.9   5.4   0.6
  4.|-- 100.99.1.225               0.0%     5    5.2   5.2   4.8   5.6   0.3
        100.99.1.227
        100.99.1.226
  5.|-- 100.99.2.179               0.0%     5    4.2   5.1   4.2   5.8   0.7
  6.|-- 197.103.32.148            40.0%     5    6.4   9.8   6.3  16.7   6.0
  7.|-- 168.209.132.136            0.0%     5   15.0  15.5  14.7  16.4   0.7
  8.|-- za-gp-pkl-p-2-hu-0-1-0-11  0.0%     5   13.7  37.8  13.7 129.9  51.5
  9.|-- 168.209.90.43              0.0%     5   16.4  15.7  15.1  16.4   0.5
 10.|-- za-kzn-umh-hpe-2-be-212.i  0.0%     5   14.1  14.5  13.5  15.3   0.7
 11.|-- mi-za-umh-p8-ten-ge-0-0-1  0.0%     5   13.6  14.0  13.6  14.5   0.4
 12.|-- core2b-dock-pos-0-3-4-1.i  0.0%     5  199.2 199.0 198.5 199.4   0.3
 13.|-- core1b-dock-be-1.ip.ddii.  0.0%     5  191.3 190.4 187.6 191.4   1.6
 14.|-- be20.asr01.thn.as20860.ne  0.0%     5  197.9 197.6 197.0 198.1   0.4

See node 10 ; KZN ...

Honestly the whole thing doesn't make sense, If it's going through KZN then I'm going to JHB and back again and still getting lower latency than you.

 

[chrisGolf]

Honestly the whole thing doesn't make sense, If it's going through KZN then I'm going to JHB and back again and still getting lower latency than you.

View attachment 1436827

lol, causing some minor havoc ... coupled with the recent disconnects, no doubt they're trying to fix things ...?

 

[ItherNiT]

My internet is flapping quite a bit. Vuma Ranburg

 

[DYreX146]

lol, causing some minor havoc ... coupled with the recent disconnects, no doubt they're trying to fix things ...?

I hope so. This is the worst Cool Ideas' routing has ever been, at least since I joined in 2019.

 

[chrisGolf]

Honestly the whole thing doesn't make sense, If it's going through KZN then I'm going to JHB and back again and still getting lower latency than you.

View attachment 1436827

oh, their queen.cisp.co.uk is hosted at redstation, same place as my work's VPN... anyway hope they resolve this today still.. not necessarily looking forward to working with higher latency when on the VPN ...

 

[Captain Morgan]

@PBCool
@TheRoDent
@CoolChick

Please assist with support ticket: #COOL-20221204-1077254

Lack of urgency and copy & paste responses seems to be in order at the end of the day.

 

[SHANRSA]

I hope so. This is the worst Cool Ideas' routing has ever been, at least since I joined in 2019.

I have been plotting to get to Cool Ideas for such a long time and I eventually make it in the midst of a sh#t show.

 

[PBCool]

I have been plotting to get to Cool Ideas for such a long time and I eventually make it in the midst of a sh#t show.

Sorry you feel that way, how so?

 

[Veneficus]

I have been plotting to get to Cool Ideas for such a long time and I eventually make it in the midst of a sh#t show.

Spoke to 3 neighbours of mine all on openserve through various ISP'S all down
So some of the current issues does not appear to be Cool Ideas fault
But they must get it fixed