Cool Ideas Fibre ISP – Feedback Thread 4

[KoolKop]

Hi.

So I finally got my router from CI today too. Using my pc was straightforward, plug and play. It worked right away. But my mobile devices all have exceptionally low speeds.

Are they being "throttled" by the router on default, if so where do I set them up? I see that my router has a "5G" wireless option too, but I can't seem to pick it up, is this because my devices are not compatible for 5Ghz?

I tried playing around in the router admin page but nothing seems to be set up against my mobile devices. I literally plugged it in tonight and haven't changed anything.

 

[TheLostPacket]

Hi.

So I finally got my router from CI today too. Using my pc was straightforward, plug and play. It worked right away. But my mobile devices all have exceptionally low speeds.

Are they being "throttled" by the router on default, if so where do I set them up? I see that my router has a "5G" wireless option too, but I can't seem to pick it up, is this because my devices are not compatible for 5Ghz?

I tried playing around in the router admin page but nothing seems to be set up against my mobile devices. I literally plugged it in tonight and haven't changed anything.

You will definitely get much better speeds on the 5Ghz option but 5Ghz is not that good with going through walls and stuff so signal will be lower than on 2Ghz

2Ghz will give you much better range but lower speeds

 

[KoolKop]

You will definitely get much better speeds on the 5Ghz option but 5Ghz is not that good with going through walls and stuff so signal will be lower than on 2Ghz

2Ghz will give you much better range but lower speeds

But I don't see 5Ghz as an option to connect to? How do I set up my mobile devices to benefit from the massive speed of Fibre? They're just getting 20mbps? 20 out of 500....

 

[William1102]

But I don't see 5Ghz as an option to connect to? How do I set up my mobile devices to benefit from the massive speed of Fibre? They're just getting 20mbps? 20 out of 500....

Some routers combine it automatically the best way is to separate the 2.4Ghz and 5Ghz as separate networks usually in Wi-Fi settings not sure what router you have

 

[NR7]

Anyone else just have dns issues yet again?

Mybb is dead, dstv now as well (right as they go to penalties in the WC...)

Openserve jhb

 

[KoolKop]

Anyone else just have dns issues yet again?

Mybb is dead, dstv now as well (right as they go to penalties in the WC...)

Openserve jhb

Yeah, I'm down too. Openserve/cool ideas

 

[KoolKop]

Some routers combine it automatically the best way is to separate the 2.4Ghz and 5Ghz as separate networks usually in Wi-Fi settings not sure what router you have

Cudy, that is what CI sent me.

 

[StoneCold]

Seeing some issues on my end with YouTube at the moment...page loads, but no videos want to play.

Also on Openserve.

EDIT: Switching to 1.1.1.1 solves it. Definitely CISP DNS acting up.

 

[KoolKop]

Seeing some issues on my end with YouTube at the moment...page loads, but no videos want to play.

Also on Openserve.

What a day this turned out to be. Many hours no electricity, no water, now no broadband....

 

[StoneCold]

What a day this turned out to be. Many hours no electricity, no water, now no broadband....

I switched to 1.1.1.1 and my problems are gone. I suggest you do the same until CISP dns is back to normal.

 

[KoolKop]

I switched to 1.1.1.1 and my problems are gone. I suggest you do the same until CISP dns is back to normal.

Indeed that worked! Thanks man

 

[NR7]

Anyone else just have dns issues yet again?

Mybb is dead, dstv now as well (right as they go to penalties in the WC...)

Openserve jhb

8 hours later and it's still down @PBCool @TheRoDent

DNS change to 1.1.1.1 suggested above has fixed it.

 

[TheRoDent]

8 hours later and it's still down @PBCool @TheRoDent

DNS change to 1.1.1.1 suggested above has fixed it.

Resolved now. Seems like certain regions such as KZN and portions of the network had a stale routing entry for 154.0.1.1

Edit: Still seems to be getting a stuck path, investigating.

 

[Grynne]

Resolved now. Seems like certain regions such as KZN and portions of the network had a stale routing entry for 154.0.1.1

Still down for me in KZN and also since last night. Should I wait for the fix to take effect or change my DNS as others have suggested?

Also to add to the other comments I’ve also been experience intermittent but somewhat frequent disconnects for a while now. Dawncliffe/Westville on Openserve.

 

[TheRoDent]

Still down for me in KZN and also since last night. Should I wait for the fix to take effect or change my DNS as others have suggested?

Also to add to the other comments I’ve also been experience intermittent but somewhat frequent disconnects for a while now. Dawncliffe/Westville on Openserve.

The DNS issue has been resolved now.

 

[PBCool]

Still down for me in KZN and also since last night. Should I wait for the fix to take effect or change my DNS as others have suggested?

Also to add to the other comments I’ve also been experience intermittent but somewhat frequent disconnects for a while now. Dawncliffe/Westville on Openserve.

Hi if you are having disconnect issues please log them with support.

 

[KoolKop]

@TheRoDent @PBCool do either of you know how I can set up my new router(Cudy) that CISP sent me? My PC(wired) has correct speed(500Mbps) but all my mobile devices only get 20Mbps?

 

[CrypticZA]

@TheRoDent @PBCool do either of you know how I can set up my new router(Cudy) that CISP sent me? My PC(wired) has correct speed(500Mbps) but all my mobile devices only get 20Mbps?

To achieve the higher speeds you need to be running 5Ghz are you? Or only 2.4Ghz?

 

[Seeyou]

Since CPT is not on the roll out radar at the moment, it would be REALLY nice to sort out these bottom tier Cogent routes to Germany, instead of hearing about how Cogent WILL be falling away, at some unspecified time in the future. Gaming is not possible when the route goes London > NY > Sao Paolo > London. Surely you could just notify them of the problem and have them sort out whatever insanity is determining that route?

 

[PBCool]

Since CPT is not on the roll out radar at the moment, it would be REALLY nice to sort out these bottom tier Cogent routes to Germany, instead of hearing about how Cogent WILL be falling away, at some unspecified time in the future. Gaming is not possible when the route goes London > NY > Sao Paolo > London. Surely you could just notify them of the problem and have them sort out whatever insanity is determining that route?

So the short term solution is to get LINX going for particular routes, I have reached out to riot and Blizzard thus far. Do you have the example for me so I can add to the list?