Cool Ideas Fibre ISP – Feedback Thread 4

[PBCool]

My speeds from a wired Nuc to the tv: down: 1,78. Up: 21.76 on Coreix

Local: 91.84/87.98

100/100 line, TT Connect.

Edenvale, no announcements.

And if you use something other than a nuc? What OS is running on the nuc?

 

[PBCool]

Everything.

If you get 100Mbps on a local test then there is something else at play. Hence why bypassing routers etc is a good starting point.

 

[Phalanx]

@PBCool Please can you look into this for me? I've had a ticket open since 17Nov with no resolution.

500/500 Supersonic ticket#COOL-20221117-10625888

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

www.speedtest.net

 

[zx14]

The Nuc uses Windows 10.

My new IPad gives similar readings on wireless.

 

[zx14]

If you get 100Mbps on a local test then there is something else at play. Hence why bypassing routers etc is a good starting point.

Hence, why I said it is the same as before the rollback.

 

[zx14]

Cool 20230109-1104736

It seems to start at about 7pm.

 

[PBCool]

@PBCool Please can you look into this for me? I've had a ticket open since 17Nov with no resolution.

500/500 Supersonic ticket#COOL-20221117-10625888

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

www.speedtest.net

View attachment 1454827

Sure is this worse at peak times?

 

[PBCool]

The Nuc uses Windows 10.

My new IPad gives similar readings on wireless.

Yea hence the mention of bypassing router etc, unless your packet loss is that bad which would then typically mean your local throughput would be poor as well though.

 

[zx14]

I edited the previous post, it seems to start around 7 pm every day.

 

[Phalanx]

Sure is this worse at peak times?

Thanks. Yep, way worse between about 18h00 - 22h00. It's pretty much normal outside those times

 

[PBCool]

I edited the previous post, it seems to start around 7 pm every day.

So prior to 7PM you have no issues? Points to FNO congestion then.

 

[PBCool]

Thanks. Yep, way worse between about 18h00 - 22h00. It's pretty much normal outside those times

Thanks I believe we are awaiting an upgrade from MTN, I will ask the team for an update.

 

[DYreX146]

I'm seeing some packet loss on international, noticed it during the past few nights at peak time as well.

 

[zx14]

Or ISP congestion, al la Didata fiasco.

 

[PBCool]

I'm seeing some packet loss on international, noticed it during the past few nights at peak time as well.

View attachment 1454831

Not seeing anything on graphs, what does uktest.cisp.co.za look like?

 

[PBCool]

Or ISP congestion, al la Didata fiasco.

No congestion that we can see, if there was it would affect all users on the network as in the past.

Your best bet is to run iperfs during peak and off peak as comparisons. Which we can then take to the FNO.

 

[zx14]

Will do.

 

[Satedah]

There's definitely an issue. 13% packet loss to UK.

 

[DYreX146]

Not seeing anything on graphs, what does uktest.cisp.co.za look like?

uktest looks clean but others like eu.battle.net seem to have loss as well. The only reason I noticed it was because I'm connected to a Teamspeak server which peers internationally (even though it's actually local) and I'm the only one getting loss, sitting at about 10%.

Coreix throughput is also very bad which points to there being some kind of problem (my local tests are completely clean).

https://www.speedtest.net/result/14184590530.png

EDIT: uktest seems to have loss now as well:

 

[PBCool]

uktest looks clean but others like eu.battle.net seem to have loss as well. The only reason I noticed it was because I'm connected to a Teamspeak server which peers internationally (even though it's actually local) and I'm the only one getting loss, sitting at about 10%.

Coreix throughput is also very bad which points to there being some kind of problem (my local tests are completely clean).

https://www.speedtest.net/result/14184590530.png

I will have a look, we get to battle.net via our LINX peer and Coreix via our Transit, so 2 independent services.