Cool Ideas Fibre ISP – Feedback Thread 4

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PBCool

Cool Ideas Rep
Company Rep
Joined
Jan 11, 2016
Messages
13,304
This morning's tests. No packet loss but a lousy 43ms latency as not routing directly to CT once again it seems and slow speeds. This test is done behind my router. There is no issues with my internal network.



|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.3.1 - 0 | 65 | 65 | 2 | 5 | 21 | 2 |
| 154.0.0.246 - 0 | 65 | 65 | 25 | 28 | 50 | 25 |
| 100.98.0.3 - 0 | 65 | 65 | 25 | 28 | 41 | 26 |
| 100.98.0.12 - 0 | 65 | 65 | 25 | 28 | 45 | 26 |
| cloudflare.ixp.capetown - 0 | 65 | 65 | 25 | 30 | 52 | 26 |
| one.one.one.one - 0 | 65 | 65 | 25 | 29 | 46 | 36 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.3.1 - 0 | 41 | 41 | 2 | 5 | 21 | 21 |
| 154.0.0.246 - 0 | 41 | 41 | 25 | 30 | 53 | 35 |
| 100.98.0.2 - 0 | 41 | 41 | 25 | 30 | 53 | 35 |
| 100.98.0.4 - 0 | 41 | 41 | 26 | 30 | 53 | 35 |
| cloudflare.ixp.capetown - 0 | 41 | 41 | 26 | 33 | 70 | 35 |
| 104.22.21.243 - 0 | 41 | 41 | 25 | 31 | 53 | 35 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.3.1 - 0 | 48 | 48 | 2 | 7 | 96 | 46 |
| 154.0.0.246 - 0 | 48 | 48 | 25 | 30 | 129 | 68 |
| 100.98.0.2 - 0 | 48 | 48 | 25 | 29 | 72 | 68 |
| 100.99.2.226 - 0 | 48 | 48 | 41 | 47 | 145 | 92 |
| 100.99.1.251 - 0 | 48 | 48 | 41 | 47 | 145 | 92 |
| 196-60-9-113.ixp.joburg - 0 | 48 | 48 | 43 | 51 | 129 | 106 |
| 172.253.65.181 - 0 | 48 | 48 | 43 | 49 | 145 | 92 |
| 216.239.40.249 - 0 | 48 | 48 | 42 | 47 | 92 | 92 |
| jnb02s04-in-f3.1e100.net - 0 | 48 | 48 | 42 | 49 | 145 | 106 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

View attachment 1457815


ONT Test

also no packet loss

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 154.0.0.246 - 0 | 50 | 50 | 22 | 23 | 46 | 22 |
| 100.98.0.3 - 0 | 50 | 50 | 22 | 24 | 50 | 23 |
| 100.98.0.12 - 0 | 50 | 50 | 22 | 25 | 107 | 23 |
| cloudflare.ixp.capetown - 0 | 50 | 50 | 23 | 26 | 108 | 23 |
| one.one.one.one - 0 | 50 | 50 | 22 | 25 | 107 | 23 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 154.0.0.246 - 0 | 60 | 60 | 22 | 22 | 35 | 23 |
| 100.98.0.3 - 0 | 60 | 60 | 22 | 23 | 41 | 23 |
| 100.98.0.4 - 0 | 60 | 60 | 22 | 23 | 48 | 23 |
| cloudflare.ixp.capetown - 0 | 60 | 60 | 23 | 26 | 63 | 24 |
| 104.22.21.243 - 0 | 60 | 60 | 22 | 23 | 35 | 23 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 154.0.0.246 - 0 | 62 | 62 | 22 | 22 | 34 | 22 |
| 100.98.0.1 - 0 | 62 | 62 | 22 | 22 | 40 | 22 |
| 100.99.2.226 - 0 | 62 | 62 | 38 | 41 | 56 | 38 |
| 100.99.1.250 - 0 | 62 | 62 | 38 | 41 | 60 | 39 |
| 196-60-9-113.ixp.joburg - 0 | 62 | 62 | 40 | 43 | 60 | 42 |
| 172.253.65.181 - 0 | 62 | 62 | 39 | 42 | 60 | 39 |
| 216.239.40.249 - 0 | 62 | 62 | 39 | 42 | 56 | 39 |
| jnb02s04-in-f3.1e100.net - 0 | 62 | 62 | 38 | 40 | 60 | 38 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

View attachment 1457817
Yeah so still peak time congestion on the FNO it seems, I am still awaiting feedback from their "capacity planning team"
 

AsianSpaceman

Well-Known Member
Joined
May 9, 2019
Messages
160
Fibre not working in Century City with Century City Connect (ticket #COOL-20230115-1109385)

After a factory reset of my router last night my connection came back up.

This morning is died again, and just came back up a few minutes ago, is it back up your side?
 

DJZassie

Well-Known Member
Joined
Dec 10, 2011
Messages
389
I really hope this : https://coolideas.co.za/announcements/22165
isn't dying batteries or something because it came back up as soon as load shedding ended in the area...
That being said, net has been dropping often during load shedding and coming back up 30 - 45 minutes later, while still load shed

So fingers crossed!

Edit: scratch that... down again... so I guess it ain't batteries :D
 
Last edited:

TheRoDent

Cool Ideas Rep
Joined
Aug 6, 2003
Messages
6,218
I really hope this : https://coolideas.co.za/announcements/22165
isn't dying batteries or something because it came back up as soon as load shedding ended in the area...
That being said, net has been dropping often during load shedding and coming back up 30 - 45 minutes later, while still load shed

So fingers crossed!

Edit: scratch that... down again... so I guess it ain't batteries :D
With 4.5 hours of loadshedding every 3.5 hours today I'm sure we can expect to see some really rough stuff happening.

If it's not your POP, it could be one upstream from where your POP feeds connectivity.


Unfortunately only the FNO's have a view on the dependencies.
 

jannier

Expert Member
Joined
Jul 31, 2005
Messages
2,075
With 4.5 hours of loadshedding every 3.5 hours today I'm sure we can expect to see some really rough stuff happening.

If it's not your POP, it could be one upstream from where your POP feeds connectivity.


Unfortunately only the FNO's have a view on the dependencies.

Jissis ja, this loadshedding is rof, and I cannot imagine that FNO's installed Lithium batteries at the price they cost. Most will run Lead Acid or Gel deep cycles, with the amount of loadshedding happening, the lengths at times and the short periods to recharge is killing these batteries. What about keeping PoP's with Generator supplied with Fuel.
This is living the horror movie :ROFL:. I am amazed the internet is still working, don't even want to imagine the amounts of money FNO's and places like Teraco, NAP Africa must be forking out to replace batteries and keeping the fuel tanks filled.

These 4/5 hour outages then with 2 hours up, followed by another 2/3 hours down then again up for 4 hours followed by 4/5 hours down again, these batteries just cannot get fully charged and I have already noticed that all my batteries (Electric Gate, garage door, UPS's) are loosing capacity, so the available battery time is degrading , all due to the average 50% discharge only. With a 4/5 hours down you easily hit a 100% discharge. Note even deep cycle Lead Acid or Gel batteries can handle that without degradation. These batteries were designed for the occasional power outage, not loadshedding.
 

Satedah

Active Member
Joined
May 11, 2022
Messages
90
k. But I have a friend who I play games with in the evening, living on a remote farm using telkom LTE. Who doesn't have any packet loss in the evenings. Ever. During loadshedding. His connection slows down a bit.
I find it incredibly hard to believe that there is simply not solution to this ****.

Every ****ing evening.
Every single evening for months. Then when there isn't any packet loss, it's hard to celebrate, because all you have to do is wait one more day for it.
I'm ****ing done. R1499 a month. For what?
The moment your internet connectivity starts running like a eskom schedule you're ****ed.
 

Satedah

Active Member
Joined
May 11, 2022
Messages
90
Seriously... it's actually unacceptable.
I think it's about time, that every day you provide intermittent connectivity. Packet loss, down time whatever.
You should be applying prorata rates to peoples monthly fee.
Because there's no incentive here to ACTUALLY fix the problem.
 
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