Cool Ideas Fibre ISP – Feedback Thread 4

PBCool · Jan 23, 2023

Satedah said:
@TheRoDent
My connection has been running pretty well since Thursday last week. Thankfully. Will keep an eye on this throughout the week this week.
I see a few comments regarding FNO congestion. Is there any actual indication of this, or visibility.
Just want to start planning ahead, in case this is a vumatel issue they're just not willing to correct, it would probably make sense to sign up with Open Serve.

FNO congestion seems to rear its head at some point or another, if it is an ongoing issue and there are alternative FNOs then we will assist you move. But it it isn't a problem, then don't worry about it.

Noah · Jan 23, 2023

PBCool said:
It seems FNO congestion is becoming a major issue again.

Are you sure?
I mean it's not like I've been posting graphs and bitching every day for the last 20+ days in the other thread.

PBCool · Jan 23, 2023

Noah said:
Are you sure?
I mean it's not like I've been posting graphs and bitching every day for the last 20+ days in the other thread.

As in this isn't the first time we have had FNO congestion. My contact at Vumatel are aware of the congestion in the coastal region, they tried to turn up some emergency capacity but didn't have any luck.

I am hopefully getting an indicative ETA from them today on resolution.

There is so much stuff going on at DFA and Vumatel it's been a nightmare.

linkinpark · Jan 23, 2023

Vuma trenched Durban, issues starting again:

Satedah · Jan 23, 2023

@PBCool I can imagine, when the FNO network starts failing it becomes a nightmare for the isp's.
Unfortunately, for me, it seems that OpenServe isn't in my immediate area.
I'm trying to get hold of them to see what's required to run a cheeky line down the street lol.
At the end of the day, packet loss = unusable internet in my case.
But things have been better lately so we'll see.

PBCool · Jan 23, 2023

linkinpark said:
Vuma trenched Durban, issues starting again:
View attachment 1462447

Looks like a path switch from what we see.

linkinpark · Jan 23, 2023

PBCool said:
Looks like a path switch from what we see.

Seems stable now thanks

maniac6911 · Jan 23, 2023

Not great on Vuma this evening in PE again and by not great I mean pretty much unusable.

PBCool · Jan 23, 2023

maniac6911 said:
Not great on Vuma this evening in PE again and by not great I mean pretty much unusable.

View attachment 1462645

View attachment 1462649

Yeah Vumatel have admitted to the congestion, we are pushing them for an ETA for resolution.

zx14 · Jan 23, 2023

COOL-20230109-1104736

Updated with off peak Iperfs from 49 to 90.

Will do more later.

kyton · Jan 23, 2023

Line dropped completely. Rebooted ONT . No service now

kyton · Jan 23, 2023

Red light now on ont box

kyton · Jan 23, 2023

Backup but i think the lightning in the area is causing the issues

99ms to CT currently. Hopefully it will normalise once the lightning has passed

PBCool · Jan 23, 2023

kyton said:
Backup but i think the lightning in the area is causing the issues

99ms to CT currently. Hopefully it will normalise once the lightning has passed

Lightning typically has no effect on fibre services, unless it strikes a pop.

kyton · Jan 23, 2023

PBCool said:
Lightning typically has no effect on fibre services, unless it strikes a pop.

Thats what I thought, service went down then 4 green lights and a few min later one red light showing no service etc. rebooted again and back up.

PBCool · Jan 23, 2023

kyton said:
Thats what I thought, service went down then 4 green lights and a few min later one red light showing no service etc. rebooted again and back up.

Pop maybe lost power briefly?

kyton · Jan 23, 2023

Possibly

kyton · Jan 23, 2023

PBCool said:
Pop maybe lost power briefly?

Fired up my PC. Cant stream DSTV without Buffering.

I think somthing might have gotten clapped.

packet loss to CT.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.3.1 - 0 | 64 | 64 | 0 | 0 | 0 | 0 |
| 154.0.0.238 - 32 | 29 | 20 | 0 | 28 | 31 | 29 |
| 100.98.0.2 - 33 | 28 | 19 | 27 | 27 | 29 | 28 |
| 100.98.0.12 - 25 | 33 | 25 | 26 | 27 | 31 | 28 |
| cloudflare.ixp.capetown - 33 | 28 | 19 | 0 | 31 | 58 | 58 |
| 104.22.21.243 - 40 | 25 | 15 | 27 | 27 | 29 | 27 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

JHB

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.3.1 - 0 | 52 | 52 | 0 | 0 | 0 | 0 |
| 154.0.0.238 - 28 | 25 | 18 | 0 | 28 | 30 | 28 |
| 100.98.0.3 - 31 | 23 | 16 | 26 | 30 | 76 | 26 |
| 100.99.2.226 - 24 | 26 | 20 | 43 | 44 | 46 | 45 |
| 100.99.1.250 - 34 | 21 | 14 | 0 | 44 | 46 | 45 |
| 196-60-9-113.ixp.joburg - 53 | 17 | 8 | 44 | 45 | 47 | 44 |
| 172.253.65.179 - 40 | 20 | 12 | 43 | 44 | 46 | 44 |
| 172.253.65.249 - 24 | 26 | 20 | 43 | 44 | 48 | 45 |
| jnb02s03-in-f3.1e100.net - 39 | 21 | 13 | 43 | 44 | 45 | 43 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

DJZassie · Jan 23, 2023

I've noticed that WoW traffic seems to be routing via ixp jhb from cape town.
Is there a reason for this? Adding what seems to be around 30ms of latency.
Switching to VPN in the UK and i'm at the normal 145 - 150ms mark.

PBCool · Jan 23, 2023

kyton said:
Fired up my PC. Cant stream DSTV without Buffering.

I think somthing might have gotten clapped.

View attachment 1462761

packet loss to CT.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.3.1 - 0 | 64 | 64 | 0 | 0 | 0 | 0 |
| 154.0.0.238 - 32 | 29 | 20 | 0 | 28 | 31 | 29 |
| 100.98.0.2 - 33 | 28 | 19 | 27 | 27 | 29 | 28 |
| 100.98.0.12 - 25 | 33 | 25 | 26 | 27 | 31 | 28 |
| cloudflare.ixp.capetown - 33 | 28 | 19 | 0 | 31 | 58 | 58 |
| 104.22.21.243 - 40 | 25 | 15 | 27 | 27 | 29 | 27 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

JHB

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.3.1 - 0 | 52 | 52 | 0 | 0 | 0 | 0 |
| 154.0.0.238 - 28 | 25 | 18 | 0 | 28 | 30 | 28 |
| 100.98.0.3 - 31 | 23 | 16 | 26 | 30 | 76 | 26 |
| 100.99.2.226 - 24 | 26 | 20 | 43 | 44 | 46 | 45 |
| 100.99.1.250 - 34 | 21 | 14 | 0 | 44 | 46 | 45 |
| 196-60-9-113.ixp.joburg - 53 | 17 | 8 | 44 | 45 | 47 | 44 |
| 172.253.65.179 - 40 | 20 | 12 | 43 | 44 | 46 | 44 |
| 172.253.65.249 - 24 | 26 | 20 | 43 | 44 | 48 | 45 |
| jnb02s03-in-f3.1e100.net - 39 | 21 | 13 | 43 | 44 | 45 | 43 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

FNO congestion as discussed during peak unfortunately.

Cool Ideas Fibre ISP – Feedback Thread 4

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