This is not a Vumatel issue. I would recommend you skim through the past posts on this forum to get a bit more acquainted on the issues we've been having with the NLD link between DBN and JHB for ages now. @PBCool might also be able to help.
@linkinpark @Cool_Guy1989 Apologies for the confusion. We will escalate this internally and advise further.
@linkinpark @Cool_Guy1989 The issue appears to be resolved for now. Yes things should stabilize. We will continue to monitor.
@Joseph_ Thank you. I have sent your ticket through internally for investigations. Will provide feedback once received.
Good day @FFMG .
HI @Joseph_ , As per your ticket, Please revert back should the issue persist in any way.
mybroadband.co.za
Hi @Genisys
Hi @zollyHas Cool Ideas bumped up speeds on Octotel or will they be doing so in the future? I know Octotel had that double up promotion a while back but our line speed never actually increased? I'm on a 50/50 package.
Frogfoot and Octotel hike prices and increase fibre speeds
Frogfoot and Octotel have adjusted fibre speeds and hiked wholesale prices on several of their packages.
Hi @zolly
Yes, I only saw it now, I have not replied yet.
Thank you for confirming @FFMG. Kindly do contact our support team should there be any other further assistance you might require. Have a wonderful evening
I replied to the ticket, once again, no internet for 24 hours, no idea what happened.
Thank you, but I was referring to the 500Mbps upload Metro fibre direct direct customers are getting on the Gigabit package
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