Cool Ideas Fibre ISP – Feedback Thread 4

CrypticZA

CrypticZA

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Apparently Octotel is down because of a cable break on the R27... Cable thieves broke the cable when trying to steal electrical cable :confused: not sure how true this is but have heard from multiple sources
 
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leppie

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CrypticZA said:
Apparently Octotel is down because of a cable break on the R27... Cable thieves broke the cable when trying to steal electrical cable :confused: not sure how true this is but have heard from multiple sources
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Eish, are they trying to steal during the daytime?
 
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linkinpark

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linkinpark said:
I'm getting sporadic loss of connectivity (Vuma trenched Durban), it only happened about 5 times so far for a few minutes each time. Will get an MTR the next time it happens.
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Getting the same connectivity loss again. Happened about 3 or 4 times so far tonight.
 
Applebag

Applebag

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Started having issues on Wednesday, complete loss of connection at this stage. Sure the issue is with the FNO (Vodacom). Would be great if someone can escalate as a weekend without internet is going to be terrible.

COOL-20210408-658967 is my latest ticket.
 
CoolChick

CoolChick

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Applebag said:
Started having issues on Wednesday, complete loss of connection at this stage. Sure the issue is with the FNO (Vodacom). Would be great if someone can escalate as a weekend without internet is going to be terrible.

COOL-20210408-658967 is my latest ticket.
Click to expand...

Hi @Applebag I am checking this for you.
 
S.Claus

S.Claus

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PBCool said:
Well let's see what we can do with it, as I mentioned it's possible we get a response that they wont change anything as they load balance via the two paths via MPLS, but worth a try.
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Any feedback on this ?Currently getting 15ms to the Cool Ideas Randburg server.
 
jannier

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Last edited:
DuckKnuckle

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jannier said:
@PBCool @TheRoDent

I am having a bizarre upload speed issue on international only. Is like I am capped at 5Mbps
Vuma trenched, Brackenfell, CPT 1000/100

Local,
https://speedtest.mybroadband.co.za/result/16829266
View attachment 1049927

Coreix London,


Spitfire London
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Looks to be just you. Fine on my side here in Brackenfell

Coreix:

11240925281.png


Spitfire:

11240936415.png
 
jannier

jannier

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DuckKnuckle said:
And I ran my tests on FIrefox
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But is crazy how it only affects International upload speed and not Local on Edge.
Do they have some setting in Edge that limits international upload speed? I'ma baffled :unsure::confused:
I cannot find any speed control setting in Edge, or am I blind?
 
DeatheCore

DeatheCore

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jannier said:
But is crazy how it only affects International upload speed and not Local on Edge.
Do they have some setting in Edge that limits international upload speed? I'ma baffled :unsure::confused:
I cannot find any speed control setting in Edge, or am I blind?
Click to expand...
Looks to me like some sort of tcp window scaling issue
 
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