Cool Ideas Fibre ISP – Feedback Thread 4

under_sky

Expert Member
Joined
Dec 26, 2013
Messages
1,856
Getting a lots of drops here tonight 2 in the past 10 minutes already
MFN Carlswald
 

R4m80

Well-Known Member
Joined
Oct 31, 2014
Messages
308
Why is it not possible to move from 1 ISP to another on Openserve without a break in service. Trying to move from MTS to Cool Ideas and are being told I will be without Internet for an unknown amount of time.
 

Slinetpixel

Well-Known Member
Joined
May 10, 2016
Messages
126
Trying to play Valorant and I see all my friends (non CISP customers) are getting a ping of about 120-130 to Bahrain where mine is sitting at about 220+. I'm assuming I'm going to the UK and then routing back. Unfortunately Bahrain is our closest physical servers but because of the parties average ping to the UK being "best" at 180+ that's where we play.

Would it be possible for different routing or would it be best to use a VPN to SA for a different break out?
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,605
Trying to play Valorant and I see all my friends (non CISP customers) are getting a ping of about 120-130 to Bahrain where mine is sitting at about 220+. I'm assuming I'm going to the UK and then routing back. Unfortunately Bahrain is our closest physical servers but because of the parties average ping to the UK being "best" at 180+ that's where we play.

Would it be possible for different routing or would it be best to use a VPN to SA for a different break out?
Use Warp from Cloudflare its free and has the Bahrain peer enabled connects locally in CT/JHB
 

PBCool

Cool Ideas
Company Rep
Joined
Jan 11, 2016
Messages
10,090
Why is it not possible to move from 1 ISP to another on Openserve without a break in service. Trying to move from MTS to Cool Ideas and are being told I will be without Internet for an unknown amount of time.
It's typically seamless, but there is a risk of fibre provider issues.
 

R4m80

Well-Known Member
Joined
Oct 31, 2014
Messages
308
It's typically seamless, but there is a risk of fibre provider issues.
Your call centre told me specifically that I will be without Internet for at least the whole weekend and they have no idea how long it will take from the Monday after the weekend to get the line moved and get me up and running again.
 

CoolChick

Cool Ideas Rep
Company Rep
Joined
Aug 23, 2017
Messages
42
Your call centre told me specifically that I will be without Internet for at least the whole weekend and they have no idea how long it will take from the Monday after the weekend to get the line moved and get me up and running again.
Have DM'd you
 

CrypticZA

Expert Member
Joined
Sep 21, 2019
Messages
1,605
Is anyone having speed issues today?
Been noticing pretty slow browsing speed going to change DNS servers to see if it improves. My gaming experience earlier on apex was rather rough kept getting packet loss spikes
 

Bleach999

Member
Joined
Jul 6, 2015
Messages
11
Same deal. Intermittently internet would shut off while browsing. Now packet loss while gaming is terrible and speeds are very low.

OpenServe CPT
 

B3ns

Well-Known Member
Joined
Jul 23, 2010
Messages
109
Yeah also having issues, trying to login to wow, I couldnt get in. Turned on windscribe and no problem logging in and playing
 

Jason-ZA

Well-Known Member
Joined
Sep 23, 2019
Messages
260
@PBCool Since last night I've had horrible packet loss to France related traffic.

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.1 -    0 |   97 |   97 |    0 |    0 |    2 |    1 |
|                             154.0.0.246 -    0 |   97 |   97 |   16 |   17 |   28 |   17 |
|                              100.98.0.3 -    0 |   97 |   97 |   16 |   17 |   88 |   17 |
|                            100.99.0.126 -    0 |   97 |   97 |  157 |  157 |  171 |  157 |
|                             100.98.1.98 -    0 |   97 |   97 |  156 |  157 |  211 |  157 |
|                           37.49.236.144 -   14 |   45 |   39 |  163 |  168 |  273 |  164 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                           94.23.122.146 -   15 |   41 |   35 |  168 |  173 |  338 |  169 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                            5.135.162.xxx -   11 |   47 |   42 |  167 |  172 |  359 |  168 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Reverse MTR:
1619249832156.png
 
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