Cool Ideas Fibre ISP – Feedback Thread 5

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hjlinde said:
Just a curiosity question - there been any progress on IPv6 stuff, as in possible over PPPoE on Openserve yet?
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Hi, its currently in the works, not available as yet unfortunately.

Latest updates below, unless @TheRoDent has further updates to share.
TheRoDent said:
You can connect to 100.100.101.56 with l2tp, without IPSEC if your router or linux host can do that. Use your regular CISP username and password.

Alternatively from windows you can do an l2tp connection but you may need to edit your registry to disable IPSEC, ala this link, and reboot.

Note, that this not yet IPV6 enabled, as I said testing basic V4 functionality, and CGNAT capabilities.

I will start fiddling with DHPCv6 and SLAAC or ND tonight, so the NAS might be unstable. In fact it will be wholly unstable overall :)
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TheRoDent said:
Yeah, we're working on the V6 side of things now. Has to be trunked into our lab environment, and peering setup etc.
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Vumatel trenched seems to have gone down on the East Rand, JHB, 15 minutes ago.
 
The KZN to JHB route has been going down and switching to the backup route everyday now for the past few days. Please investigate
 
Hi guys, I need some help.

Ordered fibre a little over a week ago, frgofoot FNO.

I know coolideas does not have control over when a line can be activated, but after reaching out to frogfoot directly they said they are waiting for confirmation from Coolideas, after being told by coolideas support that they have escalated to Frogfoot. It just seems that reasons are being shifted between people. We have been without any internet since we ordered, and all I am trying to find out is what is the hold up or if there is something missing on our end.

The ticket number is #COOL-20240130-1630779.

Thank you in advance!
 
michaelrosstarr said:
Hi guys, I need some help.

Ordered fibre a little over a week ago, frgofoot FNO.

I know coolideas does not have control over when a line can be activated, but after reaching out to frogfoot directly they said they are waiting for confirmation from Coolideas, after being told by coolideas support that they have escalated to Frogfoot. It just seems that reasons are being shifted between people. We have been without any internet since we ordered, and all I am trying to find out is what is the hold up or if there is something missing on our end.

The ticket number is #COOL-20240130-1630779.

Thank you in advance!
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HI, thank you for reaching out.
There might be some miscommunication here, apologies for this.
I will report this internally for our team to check on the progress
 
sammi01 said:
Ticket was logged prior to posting here. Line was down since at least 05:00 and back up by 8-ish.
It is the second time in a week or so that it was down for a few hours.
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Thanks for letting me know. That is quite strange, but if the issue persists, you can simply re-open the ticket for the team to investigate further.
 
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