Cool Ideas Fibre ISP – Feedback Thread 6

Whatever happened to SACS. Are any ISPs using them for lower latency?
We wouldn't use it for transit due to gaming ironically, but a VPN for some gamers to use would make more sense.
 
Did Cool Ideas suddenly switch to CGNAT on Openserve without telling anyone?
 
@PBCool Do you perhaps know when Cloudflare will be peering in Durban again? It's been peering in JHB since a few weeks ago.
 
Did Cool Ideas suddenly switch to CGNAT on Openserve without telling anyone?
CGNat is just for overflow, or you have made it onto the CGNat test access router.
 
@PBCool Do you perhaps know when Cloudflare will be peering in Durban again? It's been peering in JHB since a few weeks ago.
Not sure, I imagine they pickup their international from the East Coast cable systems in KZN. So, possibly once they restore?
 
I believe you have public IP of of 3hrs ago.
Yes but I had to release and renew my PPPOE connection, this isn't an acceptable long term solution. Neither is quietly implementing CGNAT, which breaks so much stuff for power users, like the users who want an ISP who may charge more but doesn't just lump them into a massive CGNAT pool ala VOX, Mweb etc.
 
Yes but I had to release and renew my PPPOE connection, this isn't an acceptable long term solution. Neither is quietly implementing CGNAT, which breaks so much stuff for power users, like the users who want an ISP who may charge more but doesn't just lump them into a massive CGNAT pool ala VOX, Mweb etc.
ISP isn't required to give you a public IP, they doing it as a kind gesture
 
Yes but I had to release and renew my PPPOE connection, this isn't an acceptable long term solution. Neither is quietly implementing CGNAT, which breaks so much stuff for power users, like the users who want an ISP who may charge more but doesn't just lump them into a massive CGNAT pool ala VOX, Mweb etc.
If its that crucial, best to get a static IP.
There is your long term solution:)
 
ISP isn't required to give you a public IP, they doing it as a kind gesture
They really aren't doing it as "kind gesture" - they are changing the service they previously provided, quietly, without being open about it. Now you could argue, well there is a IPv4 shortage, then my simple answer is, why don't they run IPv6 already? Mostly because they haven't gotten around to it. And for those saying "get a static IP address", I could also get a cheaper ISP and mesh everything thing through a cheap VPS running wireguard, and I may well do that, after moving to a cheaper ISP, but its not really the point. The point is why should I need to when one of my main reasons for moving to CI is this is the "power user" ISP, with the premium price to boot. Why should I wake up on a Saturday morning to an email about failing vpn tunnels, only to realise that same ISP has suddenly (as admitted to by the, found your way onto out CGNAT test router) decided fundamentally change the connection I pay for.

Unless I missed it, I didn't get an email or see a SMS or whatsapp saying hey, dude, we are going to fundamentally change the way your connection works, and if CI is now saying, we are the ISP of the masses, and the masses don't understand CGNAT they just want Youtube, cool, but then I need to move.
 
They really aren't doing it as "kind gesture" - they are changing the service they previously provided, quietly, without being open about it. Now you could argue, well there is a IPv4 shortage, then my simple answer is, why don't they run IPv6 already? Mostly because they haven't gotten around to it. And for those saying "get a static IP address", I could also get a cheaper ISP and mesh everything thing through a cheap VPS running wireguard, and I may well do that, after moving to a cheaper ISP, but its not really the point. The point is why should I need to when one of my main reasons for moving to CI is this is the "power user" ISP, with the premium price to boot. Why should I wake up on a Saturday morning to an email about failing vpn tunnels, only to realise that same ISP has suddenly (as admitted to by the, found your way onto out CGNAT test router) decided fundamentally change the connection I pay for.

Unless I missed it, I didn't get an email or see a SMS or whatsapp saying hey, dude, we are going to fundamentally change the way your connection works, and if CI is now saying, we are the ISP of the masses, and the masses don't understand CGNAT they just want Youtube, cool, but then I need to move.
I’m not reading all of that.
It is not stated anywhere in a contract that you will always have a public IP. So they are doing it as a gesture. End of discussion, stop crying over this, you got it back. They could have charged you for a static IP. Be grateful for once
 
They really aren't doing it as "kind gesture" - they are changing the service they previously provided, quietly, without being open about it. Now you could argue, well there is a IPv4 shortage, then my simple answer is, why don't they run IPv6 already? Mostly because they haven't gotten around to it. And for those saying "get a static IP address", I could also get a cheaper ISP and mesh everything thing through a cheap VPS running wireguard, and I may well do that, after moving to a cheaper ISP, but its not really the point. The point is why should I need to when one of my main reasons for moving to CI is this is the "power user" ISP, with the premium price to boot. Why should I wake up on a Saturday morning to an email about failing vpn tunnels, only to realise that same ISP has suddenly (as admitted to by the, found your way onto out CGNAT test router) decided fundamentally change the connection I pay for.

Unless I missed it, I didn't get an email or see a SMS or whatsapp saying hey, dude, we are going to fundamentally change the way your connection works, and if CI is now saying, we are the ISP of the masses, and the masses don't understand CGNAT they just want Youtube, cool, but then I need to move.
Like @PBCool said, its "overflow", meaning if an IP pool gets full on the particular router you connect on, you get a CGNAT IP. IMO thats better than no Internet at all while you wait to get a pub IP again. There is nothing sneaky about it lol. Yes for you its maybe a problem because of what you do. But like i said again, get a static IP and you will be fine lol
 
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They really aren't doing it as "kind gesture" - they are changing the service they previously provided, quietly, without being open about it. Now you could argue, well there is a IPv4 shortage, then my simple answer is, why don't they run IPv6 already? Mostly because they haven't gotten around to it. And for those saying "get a static IP address", I could also get a cheaper ISP and mesh everything thing through a cheap VPS running wireguard, and I may well do that, after moving to a cheaper ISP, but its not really the point. The point is why should I need to when one of my main reasons for moving to CI is this is the "power user" ISP, with the premium price to boot. Why should I wake up on a Saturday morning to an email about failing vpn tunnels, only to realise that same ISP has suddenly (as admitted to by the, found your way onto out CGNAT test router) decided fundamentally change the connection I pay for.

Unless I missed it, I didn't get an email or see a SMS or whatsapp saying hey, dude, we are going to fundamentally change the way your connection works, and if CI is now saying, we are the ISP of the masses, and the masses don't understand CGNAT they just want Youtube, cool, but then I need to move.
Just to comment on this, it isn't something we've changed. This model has been in place for quite a while. We have enough v4 allocation. This is just a design thing to use for overflow in the case a router locks up or the like.

v6 implementation was held back due to our current access routers, but alternatives are in test at the moment, so it will also be an alternative. Even though you will need some sort of v4 anyway.
 
Just to comment on this, it isn't something we've changed. This model has been in place for quite a while. We have enough v4 allocation. This is just a design thing to use for overflow in the case a router locks up or the like.

v6 implementation was held back due to our current access routers, but alternatives are in test at the moment, so it will also be an alternative. Even though you will need some sort of v4 anyway.
Any ETA on this ?

HE Tunnel is really crappy now. So much that I have dropped my tunnel to just use v4 for now
 
Connection down.
Looks to be a bigger outage.

Vuma Trenched, Germiston.
 
HI All, Please take note of maintenance tomorrow morning.

Coolideas has scheduled the following planned maintenance:


Start Date & Time: 28/05/2024@ 04:00am
End Date & Time: 28/05/2024@ 06:00am
Duration: 2 Hours
Affected Area/s: All FNO's in Gauteng

Impact: Customers may experience Intermittent to no connectivity during maintenance period.
 
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