- Oct 6, 2010
Looks like Vumatel trenched.
Hop 2 is on the Vumatel network before it hits the ISPs network at hop 3. There is a chance there is something wrong with your line or the port from your router to the ONT.
I would still suggest moving to CISP and then have CISP support work with Vumatel to sort out your issue. Alternatively you can try the WA support and get the line issue sorted.
I'm testing today by plugging directly into CPE device on my wall. Could be the router.