Credit rating nightmare for Cell C subscriber

[Jamie McKane]

Credit rating nightmare for Cell C subscriber

Resolving issues with your credit rating may seem as simple as settling matters with the credit provider in question - but this is not always the case.

One Cell C customer told MyBroadband how they were unable to restore their credit rating and reflect that their account was paid up with Transunion, despite Cell C supplying all assistance necessary.

 

[Crowley]

Transunion is pathetic with their credit report changes. I've been trying to change my marital status since April and it is still not done.

 

[elf_lord_ZC5]

Just another day in Africa, welcome to indifference, ineptitude, and pathetic attitude.

 

[Solitude]

Sounds like Transunion is at fault here. Pretty pathetic that they didn't even respond to MyBroadband.

 

[km2]

This customer can take the small consolation that they still have a better credit rating than Cell C.

 

[backstreetboy]

I can't even login to Transunion.

 

[elf_lord_ZC5]

I can't even login to Transunion.

Not surprising ...

 

[Budza]

Should CellC have reported them in the first place for only one missed/late payment??

 

[mercurial]

TransUnion is absolutely rubbish.

 

[elf_lord_ZC5]

Should CellC have reported them in the first place for only one missed/late payment??

Probably an automated system ... , no oversight, or supervision