Customs clearing help

[Hillton]

Hey I hope someone can help me im waiting for a week for my 2 parcels but not one of them is by me and the clearing agents ask me R1500 each of my parcels to clear is there another way to get my parcels clear I dont mind to pay a clearence fee but for 2 parcels is R3000 to clear and my stuff that I bought is half of that price hope someone can help

 

[thehuman]

who is clearance agents ?

 

[Hillton]

Sorry meant customs clearing agents

 

[Segg]

Sounds more like a bribe, are you dealing with the post office? If so take the items invoice with and make sure they recalculate the duty.

 

[Hillton]

Yes im dealing with the post office I just want my parcel to be cleared I bought a drone that I know its duty free but I dont know of my gaming headphones

 

[Swa]

This is bogus. There's only an inspection fee that's less than R100.

 

[SauRoNZA]

Yes im dealing with the post office I just want my parcel to be cleared I bought a drone that I know its duty free but I dont know of my gaming headphones

The import duties can never ever be more than the cost of the actual product.

So something is definitely wrong.

 

[thehuman]

handling fee and vat

 

[Swa]

handling fee and vat

No way. Even DHL only charges R150.

 

[maumau]

Eh? I just paid R700 on 2 x cotton sheets that came from Germany via DHL.

 

[Segg]

Yes im dealing with the post office I just want my parcel to be cleared I bought a drone that I know its duty free but I dont know of my gaming headphones

No way a gadget is duty free, you're definitely going to be paying VAT and a clearance fee as a minimum, that's why I say you need to take the invoice to OR TAMBO International mail centre, or call the center to see what's up

 

[Adoxographist]

Ask them to send it back to customs for reassessment. Happened to us before and if its not urgent just send it back.

 

[Swa]

Eh? I just paid R700 on 2 x cotton sheets that came from Germany via DHL.

That sounds strange. Their clearance fee per item the last time I used them was R150 but the VAT made it much more. You sure that was the CLEARANCE fee you were charged?

 

[thehuman]

could it been that the item was under invoiced by seller and it a fine ?

 

[Swa]

This is a situation where I would just let them send it back. Will be cheaper next time it arrives without any hassles. Easy if you buy on ebay.