Data bundle depletion notifications

[Acol]

Can anyone confirm my suspsicion that Cell C is one of few ISPs that refuse to send a notification / warning when a person is about to reach their data cap? I wonder what their motivation for this might be?

 

[ginggs]

Can anyone confirm my suspsicion that Cell C is one of few ISPs that refuse to send a notification / warning when a person is about to reach their data cap? I wonder what their motivation for this might be?

I get SMS notifications when my Cell-C bundle is almost depleted.

 

[Acol]

I get SMS notifications when my Cell-C bundle is almost depleted.

That's interesting - maybe they only refuse to send notifications for people that subscribed to their Woosh special? I've got the 5GB per month special and I specifically asked them if they can send me notifications - they say they can't. This makes their motives even more suspect because clearly their system can send notifications if they want it to!?

 

[migp4ad]

I am also on the 5GB special package and I get notifed once I have less than 250MB remaining, (also sometimes when i hit under 100MB), of my monthly bundle. Strange that you dont get this? I would have thought it is a standard process/procedure? You should most certainly take this up further.

 

[ginggs]

That's interesting - maybe they only refuse to send notifications for people that subscribed to their Woosh special?

I also have their 5GB woosh special.

I've got the 5GB per month special and I specifically asked them if they can send me notifications - they say they can't. This makes their motives even more suspect because clearly their system can send notifications if they want it to!?

Are you talking about having the notifications sent to a different SIM to the one in your modem?

 

[Acol]

I also have their 5GB woosh special.

Are you talking about having the notifications sent to a different SIM to the one in your modem?

I'm talking about any form of notification - they have my email address - they could easily email people with a warning that their limit is being reached. My sim is not in a phone, it's in my Netcom router which came as part of the deal from Cell-C, so I can't receive sms's on that sim.

 

[ginggs]

I'm talking about any form of notification - they have my email address - they could easily email people with a warning that their limit is being reached. My sim is not in a phone, it's in my Netcom router which came as part of the deal from Cell-C, so I can't receive sms's on that sim.

If you router is unable to do USSD or SMS you can check your balance online, see Cell-C Online Account Info thread.

 

[hambone]

I get one when its almost about to reach its limit: but sometimes the data is so fast its used up whats left by the time I get the SMS!