Datacard support calls

snap

Well-Known Member
Joined
Apr 5, 2006
Messages
201
I guess v3g is the only one that can do anything about this but here goes:

Why is it that if you place a support call on a datacard problem and leave your cell no. when support calls back they always call the datacard no? I have mentioned it to support before but next time as soon as they escalate the call its back to calling the datacard no.
 

vodacom3g

Vodacom Representative
Joined
Jan 14, 2005
Messages
12,065
snap said:
I guess v3g is the only one that can do anything about this but here goes:

Why is it that if you place a support call on a datacard problem and leave your cell no. when support calls back they always call the datacard no? I have mentioned it to support before but next time as soon as they escalate the call its back to calling the datacard no.

And then they claim they can't get hold of you and close the call......

This has come up so many times.....

Won't you PM me the details, your data number, etc. and I'll report it.
 
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