Dead iMac

lupedelupe

Well-Known Member
Joined
Dec 19, 2007
Messages
222
My iMac is dead. Zero response from the power button. Have had this a few times since the power cuts have started again. It's been through the hands of Denis (old repairs.com), who thought it was a temporary issue. Runs via UPS, have been okay for about 7-10 days and now dead in the water again. The moer in ... this is a work machine.

What now? Take to iStore? Insurance? How long will this take?
 

Grant

Honorary Master
Joined
Mar 27, 2007
Messages
60,621
My iMac is dead. Zero response from the power button. Have had this a few times since the power cuts have started again. It's been through the hands of Denis (old repairs.com), who thought it was a temporary issue. Runs via UPS, have been okay for about 7-10 days and now dead in the water again. The moer in ... this is a work machine.

What now? Take to iStore? Insurance? How long will this take?

try this, can be tricky to do if you are not close to the power switch (mains)
with mac powered off, switch off power supply at wall socket (or disconnect power cable from mac.
while disconnected from power source, gold down mac's power button for about 15 seconds.
then without releasing power button, turn on power at wall socket (or connect power cable if you used that method to disconnect from power source)
keep holding power button down for a further 10 seconds, then release power button and immediately press it again to power up the mac.

see if that gets it to power on.
if it does, in all probability the fans will come on at full speed and there will be a loss of certain functions while powered up like this. if it powers up using this method, then the power management unit on the board had issues with the smc.


either way, submit an insurance claim for a new mac
 

agentrfr

Executive Member
Joined
Jul 8, 2008
Messages
5,303
Its a mac. You're supposed to get a new one every 4 months. If you dont like that, get a proper computer.
 

Thor

Honorary Master
Joined
Jun 5, 2014
Messages
44,236
Can I have your old one please? Even broken I just want to stare at it
 

lupedelupe

Well-Known Member
Joined
Dec 19, 2007
Messages
222
try this, can be tricky to do if you are not close to the power switch (mains)
with mac powered off, switch off power supply at wall socket (or disconnect power cable from mac.
while disconnected from power source, gold down mac's power button for about 15 seconds.
then without releasing power button, turn on power at wall socket (or connect power cable if you used that method to disconnect from power source)
keep holding power button down for a further 10 seconds, then release power button and immediately press it again to power up the mac.

see if that gets it to power on.
if it does, in all probability the fans will come on at full speed and there will be a loss of certain functions while powered up like this. if it powers up using this method, then the power management unit on the board had issues with the smc.


either way, submit an insurance claim for a new mac

Cheers. Have tried the hold-power-button-while-plugging-in-power-cord trick a few times, no luck. When this happens next I will try to continue holding it down, release and pressing again.

So far it seems to shake itself out after a good few hours of me quietly reading some distance away. Doesn't help with crunching deadlines though.
 

lupedelupe

Well-Known Member
Joined
Dec 19, 2007
Messages
222
Its a mac. You're supposed to get a new one every 4 months. If you dont like that, get a proper computer.


Gee, that's so useful. What's the weather like in Joburg today (assuming you have experienced fresh air today).
I have a proper computer, and I leave it on the other side of my office and avoid using it: it's noisy, annoying and spends far too much time flicking through its cumbersome architecture when it is supposed to do work. Plus it uses 7 times more electricity.
 

$m@Rt@$$

Expert Member
Joined
Jul 6, 2009
Messages
2,227
My iMac is dead. Zero response from the power button. Have had this a few times since the power cuts have started again. It's been through the hands of Denis (old repairs.com), who thought it was a temporary issue. Runs via UPS, have been okay for about 7-10 days and now dead in the water again. The moer in ... this is a work machine.

What now? Take to iStore? Insurance? How long will this take?

Bummer about the iMac. You should probably concider getting a Macbook Pro then. I know if you have a thunderbolt cable you can use your iMac as a slave screen - unless it is completely kaput.
 

bwana

MyBroadband
Super Moderator
Joined
Feb 23, 2005
Messages
89,382
Bummer about the iMac. You should probably concider getting a Macbook Pro then. I know if you have a thunderbolt cable you can use your iMac as a slave screen - unless it is completely kaput.

I thought the iMac had to be able to run (in Target Display mode) to use it as an external display?
 

$m@Rt@$$

Expert Member
Joined
Jul 6, 2009
Messages
2,227
I thought the iMac had to be able to run (in Target Display mode) to use it as an external display?

I'm not 100% sure myself. I have never done it before. Was more of a suggestion than advise :p
 

Grant

Honorary Master
Joined
Mar 27, 2007
Messages
60,621
Cheers. Have tried the hold-power-button-while-plugging-in-power-cord trick a few times, no luck. When this happens next I will try to continue holding it down, release and pressing again.

So far it seems to shake itself out after a good few hours of me quietly reading some distance away. Doesn't help with crunching deadlines though.

the critical thing here is while disconnected from power hold the power button down for at least 10 secs, then while still holding the power button down reconnect power and keep holding the power button down for at least a further 5 secs - then release the power button and immediately press it (and release) again as you would normally power on.
 

GreGorGy

BULLSFAN
Joined
Jan 18, 2005
Messages
15,289
Its a mac. You're supposed to get a new one every 4 months. If you dont like that, get a proper computer.

I thought we agreed that these kinds of comments were infraction-worthy going forward - lemme go find that post. In the mean time, perhaps consider editing your useless retort.
 

bwana

MyBroadband
Super Moderator
Joined
Feb 23, 2005
Messages
89,382
I thought we agreed that these kinds of comments were infraction-worthy going forward - lemme go find that post. In the mean time, perhaps consider editing your useless retort.

O/T: You ever watch the video in my sig?
 
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