Dealer sold me a car with non OEM parts

[notinterested]

Before contacting the dealer principal etc. contact the original selling dealer's service department on Monday and say you want to check the service history of a vehcile you want to buy. Based on the VIN number they should be able to tell you what was done on the vehicle. BUT based on time frame the purchase was during/around lockdown so there was even more room than normal for shady **** to go down at the dealer.

New vehicles also generally go through a PDI (pre-delivery inpsection) -> ask for a copy of the job card.

If the vehicle is financed -> involve the finance insitution as they are often quite helpful when they have a sub quality vehicle on their books and they have a bit more clout than the average guy in the street.

This sounds like a good plan. Thank you.

 

[Stonemason]

I once bought a 'new' car from Grand Central motors. It later turned out that the car had been used as a demo for several months with the speedo disabled.

 

[notinterested]

First of all. Big court ruling. You are allowed to use non-OEM parts in a car. They cannot cancel the warranty because of that. Point it out to them.

Also they need to point out that the OEM part caused the fault, if it didnt. They dont have a real case.

As far as I know that ruling only applies from July? This part would have been replaced before I received the car, which would have been latest May 2020.

 

[notinterested]

I once bought a 'new' car from Grand Central motors. It later turned out that the car had been used as a demo for several months with the speedo disabled.

Wtf. Dodgy c#nts.

 

[TheChamp]

As far as I know that ruling only applies from July? This part would have been replaced before I received the car, which would have been latest May 2020.

I would chill on invoking court rulings, it will just make it look like you are trying hard to justify installing a non OEM part in the car, stick to one argument, the car was bought new and you have no idea who installed non OEM things in it.

Let the two dealers sort it out.

 

[airborne]

As far as I know that ruling only applies from July? This part would have been replaced before I received the car, which would have been latest May 2020.

As I understand it the ruling only applies to the labour you have to still use original parts?

 

[killerbyte]

OP, did you buy a Giulia or Stelvio? Or was it one of the last Giuliettas?

 

[Cosmik Debris]

Most modern day cars are parts of other cars all over. Just look at Aston Martin. Most inside is Mercedes and BMW parts

Correct. No OEM makes all the parts for their cars. And even those BMW's and Mercs have parts from all over. All cylinder heads of Audi, BMW and Merc are made by the same third party manufacturer.

When parts come into SA the same batch is packed into OEM boxes and "Pirate" non OEM boxes. The parts in the OEM boxes are far more expensive despite being from the same batch.

I know of OEM dealers that buy parts from a spares shops when they run out of parts because the parts are from the same third party manufacturer. You will be charged the OEM and dealers price though.

 

[Voicy]

Ask the c#nts why in hell you would choose to repair your own brand new car with non OEM parts if it's still under warranty, where the repair costs aren't even your concern?

Lawyer up...and if you can't do that, take someone with you to the meeting so they don't try and strong-arm you...hopefully someone you know in the auto industry.

Also mention if they don't sort it out you're taking a transcript of the meeting to the newspapers. For added fun, take your phone out and record the entire meeting.

 

[TheChamp]

Correct. No OEM makes all the parts for their cars. And even those BMW's and Mercs have parts from all over. All cylinder heads of Audi, BMW and Merc are made by the same third party manufacturer.

When parts come into SA the same batch is packed into OEM boxes and "Pirate" non OEM boxes. The parts in the OEM boxes are far more expensive despite being from the same batch.

I know of OEM dealers that buy parts from a spares shops when they run out of parts because the parts are from the same third party manufacturer. You will be charged the OEM and dealers price though.

I think we need to understand the meaning of OEM in context, it means original equipment manufacturer, not necessarily that BMW or Toyota builds its own parts.

If the OEM for electrical parts in a Toyota is Denso then a Delphi part has no business in a Toyota car, I think that's what this thread is about, a non OEM part was found in a new car and that's where the discrepancy is.

 

[TheChamp]

Most modern day cars are parts of other cars all over. Just look at Aston Martin. Most inside is Mercedes and BMW parts

Finding a Mahindra engine in an Aston If the OEM engine manufacter for Aston is BMW would be a cause for great concern, wouldn't it?

 

[Rocket-Boy]

Ask the c#nts why in hell you would choose to repair your own brand new car with non OEM parts if it's still under warranty, where the repair costs aren't even your concern?

Lawyer up...and if you can't do that, take someone with you to the meeting so they don't try and strong-arm you...hopefully someone you know in the auto industry.

Also mention if they don't sort it out you're taking a transcript of the meeting to the newspapers. For added fun, take your phone out and record the entire meeting.

This makes perfect sense and I would use that exact line.
Why would you pay someone else to put a non OEM part in when the car is under warranty, any reasonable person would just take it to a dealer in the network and ask them to fix it under warranty.

 

[notinterested]

OP, did you buy a Giulia or Stelvio? Or was it one of the last Giuliettas?

It's a giulia.

 

[B-1]

Whats important here is that you dont sign anything or agree to anything without knowing the repercussions. These things usually go one of two ways. They want to dump everything on you or they want to gather evidence to nail the shady franchise. The ombudsman is also pretty good in cases where they are entirely wrong so if you feel they are trying to corner you ask them for the details of the ombudsman and see how they react. By law they have to give you his details.

 

[killerbyte]

It's a giulia.

Congrats! I can't wait to get mine.

 

[notinterested]

Congrats! I can't wait to get mine.

It's a great car. Just don't buy it from GCM lol

 

[killerbyte]

It's a great car. Just don't buy it from GCM lol

I plan to buy one in the UK once I move there.

 

[Cosmik Debris]

I think we need to understand the meaning of OEM in context, it means original equipment manufacturer, not necessarily that BMW or Toyota builds its own parts.

If the OEM for electrical parts in a Toyota is Denso then a Delphi part has no business in a Toyota car, I think that's what this thread is about, a non OEM part was found in a new car and that's where the discrepancy is.

I agree with your post but the identity of the part has not been revealed yet.

 

[notinterested]

take your phone out and record the entire meeting.

I plan on doing this. Don't want any he said/she said BS at a later stage.

 

[The Darkness]

Good luck OP. I’m following this thread. I have a special disliking for car dealers, and my gut tells me this is a rat.
might even be grounds for a refund?