Dealing with Telscum

ParadoX

New Member
Joined
Oct 31, 2006
Messages
3
Since the first month of our adsl contract they've been charging a "DSL contract fee" which is in fact a cancellation fee (R62.19 excl. VAT), even though we haven't cancelled or upgraded.

I've been to the Telscum shop (can't stand hold music) 3 times now and they always tell me that the problem will be fixed soon, but the next account always has this amount on!

So, what must I do to get this looked at with some priority? (Except for holding them up at gunpoint like that guy who was trying to get his ID book a while back.)
 

Rapts

Active Member
Joined
Nov 2, 2006
Messages
73
You need to go into one of their stupid customer non care centres and demand this be dealt with.
 
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