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On your decoder? He meant online / mobile, I can confirm it was all off.
On Saturday morning after an unexplained blackout of the SABC's TV channels, the broadcaster said on the Twitter feeds of its SABC1, SABC2 and SABC3 channels that "We apologise for the earlier blackout, however we are back".
There's not been any explanation for what took the channels off air.
DStv has refreshed its online streaming platform to improve the user experience, MultiChoice announced this week.
The update to the app includes changes to the DStv app’s user interface — moving the navigation menu to the left-hand side of the screen and merging its Live TV menu with the TV guide.
“This means you can now see what is showing across all channels for the rest of the day while still easily accessing your most recently watched channels,” DStv said.
MultiChoice explained that DStv’s app is the online version of the video entertainment platform that offers live TV and Catch Up viewing on various devices.
“We have apps for smartphones, tablets, Android and Apple TV, our DStv Explora and Explora Ultra decoders, as well as selected Smart TVs and gaming consoles,” MultiChoice stated.
It also highlighted that this update is exclusive to the app installed on lean-back or larger devices. To get these updates, simply download the latest version of the app from the iOS or Android app stores.
The app is available to all DStv customers at no additional cost and is downloadable from the Apple App Store and Google Play store on compatible devices.
DStv rolled out an update for its streaming app on Wednesday, 13 October 2021, and several customers have taken to social media and the Google Play store to voice their frustrations with the changes.
The update features a completely revamped app but has made it more difficult to stream, even on high-bandwidth fibre connections, and several posts suggest DStv’s troubleshooting steps don’t help.
When streaming live TV, users experienced a lot of stuttering and Catch Up titles only seemed to load after a second attempt at opening them.
Stupid question but I assume you tried new batteries? That is exactly what happens when my batteries run low....Asking in behalf if my folks.thry have pvr maybe 5 years old. They are battling to change channels volume etc, so they went to get a new remote but still bot helping. Could it be the actual dstv box? Would it be the receiver side side or itsself? It changes the channels perfect when you do it manually on the box itself but battling with the remote?
Any ideas what to do
Besides the batteries, any new equipment in the room, or a change of position of the decoder? Even a new light bulb can have an effect.Asking in behalf if my folks.thry have pvr maybe 5 years old. They are battling to change channels volume etc, so they went to get a new remote but still bot helping. Could it be the actual dstv box? Would it be the receiver side side or itsself? It changes the channels perfect when you do it manually on the box itself but battling with the remote?
Any ideas what to do