Degrading Telkom LTE Uncapped speeds

Sneeky

Sneeky

Honorary Master
Joined
May 5, 2004
Messages
12,129
Hop 5 improved, still Telkom PTA links that are fubar though.

Tracing route to www.google.com [216.58.223.36]
over a maximum of 30 hops:

1 2 ms 9 ms 9 ms homerouter.cpe [192.168.1.1]
2 * * * Request timed out.
3 46 ms 43 ms 26 ms 172.17.48.9
4 35 ms 37 ms 40 ms 172.17.48.17
5 29 ms 37 ms 53 ms 8ta-150-179-01.telkomadsl.co.za [41.150.179.1]
6 273 ms 281 ms 244 ms ndn-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.7.165]
7 42 ms 42 ms 35 ms rrba-ip-lir-1-gig-5-0-0.telkom-ipnet.co.za [196.43.52.38]
8 262 ms 268 ms 265 ms 72.14.212.1
9 383 ms 413 ms 445 ms 72.14.239.129
10 46 ms 39 ms 44 ms jnb01s08-in-f4.1e100.net [216.58.223.36]
Click to expand...

600-700ms pings on gaming servers, and far from consistent either.
 
Last edited:
Sneeky

Sneeky

Honorary Master
Joined
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Messages
12,129
xeslaro said:
If the fickle latency changes radically, I'll update. Durban South.

View attachment 376200
Click to expand...

So Im in Toti, 5 bar!
DBN ping based on location
5486131029.png


now try jhb Telkom in Randburg

5486139387.png


See the problem here????
 
C

CAPS LOCK

Executive Member
Joined
Jun 29, 2009
Messages
5,794
Made this comparison more than once, now - results remain consistent for each host. EDIT: Time was several minutes ago - not sure why the pic times show 11:00.


DURBAN HOST: TELKOM

5486184956.png

RANDBURG HOST: TELKOM

5486190746.png

RANDBURG HOST: COOL IDEA (Although image shows Telkom)


5486193242.png
 
Sneeky

Sneeky

Honorary Master
Joined
May 5, 2004
Messages
12,129
Randburg SAIX
5486215470.png


Tracert www.bbc.com if you have time for info.
Thx

Hop 5 tits up as usual again this time.
Tracing route to prod.bbc.map.fastlylb.net [151.101.16.81]
over a maximum of 30 hops:

1 6 ms 9 ms 3 ms homerouter.cpe [192.168.1.1]
2 * * * Request timed out.
3 33 ms 36 ms 40 ms 172.17.48.13
4 32 ms 52 ms 44 ms 172.17.48.21
5 379 ms 355 ms 395 ms 8ta-150-179-02.telkomadsl.co.za [41.150.179.2]
6 362 ms 342 ms 384 ms ndn-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.90.33]
7 512 ms 530 ms 532 ms 196.43.9.86
8 679 ms 624 ms 643 ms ldn-b5-link.telia.net [62.115.35.89]
9 667 ms 642 ms 592 ms ldn-bb3-link.telia.net [80.91.246.96]
10 950 ms 938 ms 931 ms ldn-b3-link.telia.net [62.115.140.241]
11 * * * Request timed out.
12 548 ms 511 ms 520 ms 151.101.16.81

Trace complete.
Click to expand...
 
PhireSide

PhireSide

Honorary Master
Joined
Dec 31, 2006
Messages
14,236
Durban:



Slaapstad:



Gallo Manor:



Traceroute to bbc.co.uk:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Phil>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.246.78]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms homerouter.cpe [10.0.0.2]
2 * * * Request timed out.
3 99 ms 99 ms 111 ms 172.17.48.9
4 73 ms 82 ms 82 ms 172.17.48.17
5 86 ms 101 ms 72 ms 8ta-150-179-01.telkomadsl.co.za [41.150.179.1]
6 520 ms 546 ms 532 ms 196.25.188.73
7 246 ms 241 ms 234 ms lon-ip-dir-telecity-pos-1-1-0.telkom-ipnet.co.za
[196.43.9.50]
8 591 ms 632 ms 678 ms ldn-b5-link.telia.net [62.115.35.89]
9 269 ms 244 ms 249 ms atos-ic-315186-ldn-b5.c.telia.net [62.115.144.16
1]
10 * * * Request timed out.
11 * * * Request timed out.
12 691 ms 670 ms 670 ms ae0.er02.cwwtf.bbc.co.uk [132.185.254.90]
13 721 ms 717 ms 657 ms 132.185.255.165
14 274 ms 254 ms 270 ms 212.58.246.78

Trace complete.
Click to expand...

2016...what a time to be alive
 
Last edited:
Noob-Noob

Noob-Noob

Executive Member
Joined
Feb 1, 2010
Messages
7,030
Can we please follow this "Allan Houson's" request


Please can I humbly suggest that everybody:

1) Post your diagnostics to the Telkom Community thread in the article above

2) Email Telkom's Hello Peter team "HP@telkom.co.za" referencing the thread, and this article

My experience before everything started going downhill on Telkom LTE was nothing short of stellar - great pings and fantastic speeds - I really hope that with sufficient customer encouragement we can get things back to how they were.
Click to expand...

I pledge to email them each and every day until this is fixed. If everyone does the same, We can win this.
 
R

Red Plumstead

Expert Member
Joined
Jun 20, 2011
Messages
3,274
That is why I will not use Telkom. They can't even sort out their ADSL. In the evenings it seems you have dial up. never ever will I do a contract with them.
 
SeaSickMama

SeaSickMama

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Joined
Dec 26, 2013
Messages
2,248
Results that im geting now at 5:44pm

Durban


Last Result:
Download Speed: 33996 kbps (4249.5 KB/sec transfer rate)
Upload Speed: 8746 kbps (1093.3 KB/sec transfer rate)
Latency: 39 ms
Jitter: 7 ms
7/19/2016, 5:43:00 PM

JHB


Last Result:
Download Speed: 10514 kbps (1314.3 KB/sec transfer rate)
Upload Speed: 8956 kbps (1119.5 KB/sec transfer rate)
Latency: 39 ms
Jitter: 1 ms
7/19/2016, 5:43:49 PM

Cape Town


Last Result:
Download Speed: 35004 kbps (4375.5 KB/sec transfer rate)
Upload Speed: 8915 kbps (1114.4 KB/sec transfer rate)
Latency: 40 ms
Jitter: 7 ms
7/19/2016, 5:44:37 PM


These are all done on http://durban.spdtst.saix.net/
 
SeaSickMama

SeaSickMama

Expert Member
Joined
Dec 26, 2013
Messages
2,248
under_sky said:
Results that im geting now at 5:44pm

Durban


Last Result:
Download Speed: 33996 kbps (4249.5 KB/sec transfer rate)
Upload Speed: 8746 kbps (1093.3 KB/sec transfer rate)
Latency: 39 ms
Jitter: 7 ms
7/19/2016, 5:43:00 PM

JHB


Last Result:
Download Speed: 10514 kbps (1314.3 KB/sec transfer rate)
Upload Speed: 8956 kbps (1119.5 KB/sec transfer rate)
Latency: 39 ms
Jitter: 1 ms
7/19/2016, 5:43:49 PM

Cape Town


Last Result:
Download Speed: 35004 kbps (4375.5 KB/sec transfer rate)
Upload Speed: 8915 kbps (1114.4 KB/sec transfer rate)
Latency: 40 ms
Jitter: 7 ms
7/19/2016, 5:44:37 PM


These are all done on http://durban.spdtst.saix.net/
Click to expand...

To add tonight my ping has been very good on dota and world of tanks EU seems to be fixed to an extent although i did complain to someone at openserve
 
L

LStock

Member
Joined
Feb 8, 2013
Messages
23
Hey,

Sorry to jump in - I lost the thread I was on where guys were talking about the Toolbox and options to change the "mhz" settings,

Do you know where this thread is ? and/or can it work on a Mac ?

I took over LTE in Norwood and initially 30MBps+ with bunny antenna, then daily (all times), under 3Mbps, reported a fault, three days later, full speeds - 45+, anytime of day, late night, whatev's

Now I've just had to log another fault -

Any ideas's, I don't think there are many who have it in this area.
 
SeaSickMama

SeaSickMama

Expert Member
Joined
Dec 26, 2013
Messages
2,248
LStock said:
Hey,

Sorry to jump in - I lost the thread I was on where guys were talking about the Toolbox and options to change the "mhz" settings,

Do you know where this thread is ? and/or can it work on a Mac ?

I took over LTE in Norwood and initially 30MBps+ with bunny antenna, then daily (all times), under 3Mbps, reported a fault, three days later, full speeds - 45+, anytime of day, late night, whatev's

Now I've just had to log another fault -

Any ideas's, I don't think there are many who have it in this area.
Click to expand...

LStock said:
Hey,

Sorry to jump in - I lost the thread I was on where guys were talking about the Toolbox and options to change the "mhz" settings,

Do you know where this thread is ? and/or can it work on a Mac ?

I took over LTE in Norwood and initially 30MBps+ with bunny antenna, then daily (all times), under 3Mbps, reported a fault, three days later, full speeds - 45+, anytime of day, late night, whatev's

Now I've just had to log another fault -

Any ideas's, I don't think there are many who have it in this area.
Click to expand...

I found this toolbox and i know that i live in a LTE advanced area and my router is the B315 one. So i downloaded to toolbox and then set the network band to LTE-Advanced and my signal is now amazing the SINR is 19 as to it being 9-12. The modem hasnt moved at all. Will post a link for the ToolBox Software. https://drive.google.com/folderview?id=0BwLG-HTpJ_sjMkQ2UF9uVHFoc2s&usp=sharing

Hope this helps
 
Last edited:
M

MaximusZA

Senior Member
Joined
Jul 7, 2011
Messages
689
under_sky said:
I found this toolbox and i know that i live in a LTE advanced area and my router is the B315 one. So i downloaded to toolbox and then set the network band to LTE-Advanced and my signal is now amazing the SINR is 19 as to it being 9-12. The modem hasnt moved at all. Will post a link for the ToolBox Software. https://drive.google.com/a/tuks.co.za/folderview?id=0BwLG-HTpJ_sjMkQ2UF9uVHFoc2s&usp=sharing

Hope this helps
Click to expand...

Hey @under_sky would it be possible to get access to that toolbox? i have requested access already not sure if you got it?
 
L

LStock

Member
Joined
Feb 8, 2013
Messages
23
under_sky said:
I found this toolbox and i know that i live in a LTE advanced area and my router is the B315 one. So i downloaded to toolbox and then set the network band to LTE-Advanced and my signal is now amazing the SINR is 19 as to it being 9-12. The modem hasnt moved at all. Will post a link for the ToolBox Software. https://drive.google.com/a/tuks.co.za/folderview?id=0BwLG-HTpJ_sjMkQ2UF9uVHFoc2s&usp=sharing

Hope this helps
Click to expand...

Thanks - I've also requested access, does it work on Mac though?
 
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