Disappearing data?

Jagtiger

Expert Member
Joined
Mar 3, 2009
Messages
1,594
Hi all,

I use 60GB prepaid.

I received 5120MB at beginning of month. I used 200MB and next time I plugged in, I found that 3500MB missing.

Unexpected "windows updates/downloads", excepted. Someone else using at it at house, as well excepted.


What happened to 3500MB? Where did it go?
 

bilal786

Well-Known Member
Joined
Mar 5, 2011
Messages
243
Hi all,

I use 60GB prepaid.

I received 5120MB at beginning of month. I used 200MB and next time I plugged in, I found that 3500MB missing.

Unexpected "windows updates/downloads", excepted. Someone else using at it at house, as well excepted.


What happened to 3500MB? Where did it go?

or do u have a virus or malware?
 

Jagtiger

Expert Member
Joined
Mar 3, 2009
Messages
1,594
This is excepted as well, here is my usage:

Yesterday: Plugged in modem, checked data = 5120MB.
Yesterday, Hours later: Checked data = 4900MB, plugged out modem.
Today: Plugged in modem, checked data = 1500MB...
 

Jagtiger

Expert Member
Joined
Mar 3, 2009
Messages
1,594
What's with all these "exceptions"?

If the updates were unexpected, then they were unexpected. :confused:

Exceptions are meant by that it is very unlikely reason for missing traffic.

Read following.

Yesterday: Plugged in modem, checked data = 5120MB.
Yesterday, Hours later: Checked data = 4900MB, plugged out modem.
Today: Plugged in modem, checked data = 1500MB...

There is no way to use 3.5GB without plugging in modem.
 

Ninja*J

Active Member
Joined
Aug 28, 2012
Messages
33
Hi, do a virus and malware scan. After you scanned your PC check that there's no back ground programs running that can use data.

Cheers
 

bilal786

Well-Known Member
Joined
Mar 5, 2011
Messages
243
Oh maybe just take the sim back to cellc and let them check for u, if the data usage is correct
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
Exceptions are meant by that it is very unlikely reason for missing traffic.

Read following.

Yesterday: Plugged in modem, checked data = 5120MB.
Yesterday, Hours later: Checked data = 4900MB, plugged out modem.
Today: Plugged in modem, checked data = 1500MB...

There is no way to use 3.5GB without plugging in modem.

HI

Please can you PM me your details.
Will check usage on the system to see what could of happened.

Regards
±AM±
 
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