Disconnects

[ahf]

Lots of disconnects since yesterday

Anyone else with the same problem?

Location Bellville South

 

[Cell_C]

Lots of disconnects since yesterday

Anyone else with the same problem?

Location Bellville South

Hi ahf, Let us know if the problem still persists today. *DM*

 

[ahf]

Hi DM

Will do.
Speed no problem see below:

Last Result:
Download Speed: 4502 kbps (562.8 KB/sec transfer rate)
Upload Speed: 724 kbps (90.5 KB/sec transfer rate)
Latency: 117 ms
08 May 2013 11:20:06

 

[ahf]

Three disconnects since 06:00

 

[1geoff99]

Hi ahf, Let us know if the problem still persists today. *DM*

Disconnecting every few minutes so far today.

 

[RichardG]

Had this issue on Friday/Saturday morning a couple of times. Experienced it today twice.

 

[Cell_C]

Capacity upgrades are currently underway. We are hoping from this week, you will start experiencing improvements and less disconnection issues. Keep us posted.

 

[1geoff99]

Capacity upgrades are currently underway. We are hoping from this week, you will start experiencing improvements and less disconnection issues. Keep us posted.

Thanks for the feedback.

 

[lotus123]

Capacity upgrades are currently underway. We are hoping from this week, you will start experiencing improvements and less disconnection issues. Keep us posted.

And they dropped all the upgrades off at my house! And I'm keeping them, so don't ask.

Download Speed: 8170 kbps (1021.3 KB/sec transfer rate)
Upload Speed: 2309 kbps (288.6 KB/sec transfer rate)
Latency: 52 ms
13 May 2013 04:15:19 PM

 

[RichardG]

Capacity upgrades are currently underway. We are hoping from this week, you will start experiencing improvements and less disconnection issues. Keep us posted.

How long will this take and will there be any downtime whatsoever. Hopefully users will be impacted during midnight.

 

[Cell_C]

How long will this take and will there be any downtime whatsoever. Hopefully users will be impacted during midnight.

This will take place during the course of this week. There wont be major disruptions. I will be monitoring this threads, for any improvements with regards to dropped calls and disconnection issues... *DM*

 

[ginggs]

Capacity upgrades are currently underway. We are hoping from this week, you will start experiencing improvements and less disconnection issues. Keep us posted.

Can you tell us in which areas these capacity upgrades are taking place?

 

[Cell_C]

Can you tell us in which areas these capacity upgrades are taking place?

most of Gauteng + Mpumalanga North of N4 + Limpopo East of N1 *DM*

 

[ginggs]

most of Gauteng + Mpumalanga North of N4 + Limpopo East of N1 *DM*

The recent complaints of frequent disconnects in this thread and this thread all seem to be in the Cape Town area.

 

[whatwhat]

When are upgrades scheduled for Durban North/La Lucia?

 

[RichardG]

most of Gauteng + Mpumalanga North of N4 + Limpopo East of N1 *DM*

Are the base stations being upgraded or microwave links and backhaul capacity.

Hopefully I will experience data connectivity during the day.

 

[1geoff99]

The recent complaints of frequent disconnects in this thread and this thread all seem to be in the Cape Town area.

No disconnections for me for over 10 hours since this morning. Yesterday I was being disconnected every few minutes.

And I would like to add, peak time speed speeds are excellent compared to a few weeks ago.

 

[tiger001]

Hi ahf, Let us know if the problem still persists today. *DM*

In the KOSH area (Stilfontein) the service is on a down ward spiral data and voice cant make or receive calls
Data tower ID 60583 .. If I down load even a small file it has errors. Tower ID 13742 ...disconnects every 2 minutes
Down load speed has dropped dramatically in the last two weeks

 

[whatwhat]

In La Lucia Durban today I cannot make phone calls. It doesn't even ring. SMS's work fine, as I get sms's about missed calls.

 

[Vengeful]

Disconnected heavily this weekend. Latency was at a all time low. Usually quite good, but with congestion and weather, things just get bad.