Discovery Bank clients experience the future of banking, now

rvZA

Honorary Master
Joined
Jan 3, 2021
Messages
16,777
I have to admit, saw yesterday how effective Discovery was. A friend went on their site, registered a new account and within less than a minute of submitting the form, his phone rang. A Discovery agent went through the different options, then explaining the costs, did an agreement and told him to download the app and complete the application. In 20 minutes the account was approved and opened, now just waiting for the card to be issued and delivered.

As far as I know they may well be the only bank in SA allowing a client to open an account online, without the need to visit any branch or kiosk.
 
Joined
Mar 6, 2004
Messages
41,764
I have to admit, saw yesterday how effective Discovery was. A friend went on their site, registered a new account and within less than a minute of submitting the form, his phone rang. A Discovery agent went through the different options, then explaining the costs, did an agreement and told him to download the app and complete the application. In 20 minutes the account was approved and opened, now just waiting for the card to be issued and delivered.

As far as I know they may well be the only bank in SA allowing a client to open an account online, without the need to visit any branch or kiosk.

Bank Zero does that as well.
 

Stefan.dl

Active Member
Joined
Jan 8, 2016
Messages
99
I have to admit, saw yesterday how effective Discovery was. A friend went on their site, registered a new account and within less than a minute of submitting the form, his phone rang. A Discovery agent went through the different options, then explaining the costs, did an agreement and told him to download the app and complete the application. In 20 minutes the account was approved and opened, now just waiting for the card to be issued and delivered.

As far as I know they may well be the only bank in SA allowing a client to open an account online, without the need to visit any branch or kiosk.
I did the whole application on the app without having to speak to anyone. Really efficient and they delivered the card next business day. You can even add additional cards on your profile and select who it's for (if you have discovery medical aid it's all integrated). I tried the same thing with Standard Bank and Absa and neither of them was successful with issues like OTPs not sending etc.

Well done Discovery
 

ToxicBunny

Oi! Leave me out of this...
Joined
Apr 8, 2006
Messages
113,638
I have to admit, saw yesterday how effective Discovery was. A friend went on their site, registered a new account and within less than a minute of submitting the form, his phone rang. A Discovery agent went through the different options, then explaining the costs, did an agreement and told him to download the app and complete the application. In 20 minutes the account was approved and opened, now just waiting for the card to be issued and delivered.

As far as I know they may well be the only bank in SA allowing a client to open an account online, without the need to visit any branch or kiosk.

TymeBank does as well.. the visit to the kiosk is purely to do the FICA stuff and print the Card which gives you higher limits in the account... and given that the kiosks are in pretty much every PnP its something that everyone can do whilst doing something else productive as well.
 

MrGray

Executive Member
Joined
Aug 2, 2004
Messages
9,397
I have to admit, saw yesterday how effective Discovery was. A friend went on their site, registered a new account and within less than a minute of submitting the form, his phone rang. A Discovery agent went through the different options, then explaining the costs, did an agreement and told him to download the app and complete the application. In 20 minutes the account was approved and opened, now just waiting for the card to be issued and delivered.

As far as I know they may well be the only bank in SA allowing a client to open an account online, without the need to visit any branch or kiosk.
Yeah, I applied online and I'm still waiting for my Discovery credit card. It's been about a year...
 

backstreetboy

Honorary Master
Joined
Jun 15, 2011
Messages
37,687
No thanks. I pay R60 in bank fees with a Credit Card included. Why would I pay thrice or more of that?

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rvZA

Honorary Master
Joined
Jan 3, 2021
Messages
16,777
What is the age requirement to open an account (for a child)

Not sure about Discovery, but the other big banks, under 18 the parent will open the account. Only from 18 years can the child open his or her own account.
 
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