Discovery health - how to speak to someone

LetsDance

Senior Member
Joined
Mar 23, 2012
Messages
667
I want to speak to someone at Discovery Health. I dial 0860 998 877 , press 1 then I get some options, but nowhere do I hear the option to speak to someone. This is fekking maddening f**k sake. I tried the whatsapp help at 0860756756 and still no option to speak with anyone. I need help urgently please.
 

Ghost64

Expert Member
Joined
Sep 12, 2021
Messages
1,844
Ye just press it, they should say please hold for a consultant.
 

LetsDance

Senior Member
Joined
Mar 23, 2012
Messages
667
0 is an option for documents only. I am now hopping mad!! Can I email someone?
 

LetsDance

Senior Member
Joined
Mar 23, 2012
Messages
667
I eventually got through to a live person by logging into the website - clicking on the chat icon on the bottom right and typing 'need an agent' . Generally, support sucks during this covid-19 lockdown. I also struggled with dstv.
 
Top