- Jul 6, 2010
Yeah I wasn't disputing the right to return goods for being unsafe or defective.The Michalsons blog on this isn't very detailed, but I had to include direct marketing as it also applies to electronic communications and also touches base with the ECT Act, but doesn't apply when section 44 (ECT) is applied to the transaction. When receiving an FNB Connect promotional email it is direct marketing in these terms. Note that I have mistakenly quoted 5 days, but it should have been 10 days under the correct circumstances,
It is the CPA which needs to be looked at,
Do read section 19 as well.
For good measure, here is the ECT Act: https://www.gov.za/sites/default/files/gcis_document/201409/a25-02.pdf (PDF)
Reading that, some webmasters will quickly notice that their websites don't abide by the law.
Just illustrating that I don't think the cool down period applies here, but yes I guess if his sale happened directly because of a marketing email it could apply.