DSTV Decoder Trouble

[Chris_H]

Just wanna know, I bought a new decoder (the normal single view decoder) a couple of months back and recently noticed that the audio would disappear for around 5 to 10 minutes and then come back. Switching channels doesn't help. Anyone else have this happen to them? I already had to swap out the new decoder once as it went t1ts up

 

[BLIXEMPIE]

Ya, it happens. Don't know why.

 

[bsntombela]

Sure happens to me too!!!

At one stage I thought it was my newly acquired 42" black Samsung LED Full HD that sits right next to my newly acquired PS3 in my new bachelor pad...;-)

 

[xrapidx]

Happens to me too - and I have a dual view - sometimes for entire episodes....

 

[Kloon]

Yep getting the same with my decoder. A reset fix the audio, but still irretates me.

 

[McGuywer]

The problem is with the decoders firmware...
DStv isn't actually updating the firmware.

 

[Chris_H]

Thanks for the input guys! now at least I don't have to make time to get it swapped out again. *erm... might have been better than having the fiance moaning and bitching every time this happens though lol

 

[dr_phalange]

Happens to us as well...

Newest problem since last week Thursdays software update is that the frequency of the remote is now the same as my Sony TV/DVR...so everytime you press a button it opens some stupid DSTV decoder menu...

Exceptionally annoying, and sadly no way to fix it!

 

[Sackboy]

It doesn't happen on the DSD990.
We occasionally have no audio on a channel, but, hey, this is Efrika.

 

[kayvee]

Switching channel then reverting back tends to fix the audio, at least on the HD PVR. Very annoying, though.

It's not a frequency issue dr_phalange, all remotes operate at an IR carrier frequency of 38kHz, it's more like a decoding issue where a new code has been implemented on the decoder side, which happens to clash with your Sony one.

 

[dr_phalange]

Thanks Kayvee

Heard from a friend with a LG DVR that's doing the same thing.

It sounds like anti-competitive behaviour to me...buy our PVR decoder or else!

Can we institute a class action suite

 

[Milano]

Depends on your decoder model but I see some software updates for certain decoders were released today - see the forums on dstv.com.

 

[iceman23]

I have a SD PVR and it happens to me as well.

 

[avr-rulez]

I have a Dreambox DM8000 and it does not happen to me.

 

[dr_phalange]

Thanks milano

updated and seems to have solved the problem (got 990 Single View Decoder)

 

[CrzWaco]

Anybody having the problem where movie magic channel 2 sound would be mute? all the other channels are okay, apart from the audio volume inconsistencies.

 

[Sackboy]

I have a Dreambox DM8000 and it does not happen to me.

Very nice!
Does it work with any smartcard or only up to a particular issue number?

 

[avr-rulez]

So far every version I tried worked form 2.2 to 5.3

 

[MagicDude4Eva]

So far every version I tried worked form 2.2 to 5.3

can you point me in the right direction what is needed to get DSTV and the Dreambox working? What is needed if I have a current dualview setup and how does the EPG work?

 

[Sackboy]

can you point me in the right direction what is needed to get DSTV and the Dreambox working? What is needed if I have a current dualview setup and how does the EPG work?

As far as the EPG is concerned - DSTV have gone their own way with that system. It means you would have to load a file 'scraped' from DSTV listings and compiled. It won't load their EPG as their own boxes do.