DStv short-changing customers on refunds for involuntary Disney+ subscriptions

[Jan]

DStv short-changes customers billed for free Disney+ subscriptions

DStv is only partially refunding some customers for Disney+ subscriptions it added to their bills without permission.

In the past few days, numerous DStv customers complained about monthly Disney+ subscriptions of R139 appearing on their DStv bills.

 

[now05ster]

The incompetence is quite something. Competing with guvment.

 

[FiestaST]

Frankly anything related with/to DSTV is “cheekily”.

 

[Enzo Matrix]

Cheekily is now the same as fraudulently.

Same way ANC used the word untruths for lies

 

[Rickster]

Class action lawsuit anyone?

 

[Enzo Matrix]

Honest mistake

 

[Unreal]

MBB- Consumer Champion

 

[now05ster]

MBB- Consumer Champion

What is a MBB?

 

[Totempole]

It was just a fundraiser to pay for the Christmas party. DSTV execs must eat.

 

[Mirai]

Everyone forgets Disney's role in this. They are complicit. Do send them comments on Twitter.

Contact Us - The Walt Disney Company

Contact Us

thewaltdisneycompany.com

 

[SubtleBeast]

MultiChoice had taken R9 for a service they never wanted.


As a result, they cancelled their entire DStv Premium package and said they would rather use a family member’s unused stream for watching sports.

Lovely Taking a principled stand against corporate thievery.

Also, how stupid are Mawela's boys?
Losing R900 over R9?

 

[Unreal]

What is a MBB?

MyBroadBand

 

[supersunbird]

What is a MBB?

Messerschmitt-Bölkow-Blohm, was a West German aerospace manufacturer.

 

[elf_lord_ZC5]

DSTV adopting ANC practices ...

Welcome to Africa

 

[BBSA]

People willing paying R115 for "access fees" every month and now they cry about R9?

 

[elf_lord_ZC5]

People willing paying R115 for "access fees" every month and now they cry about R9?

Not one of those, being abused, fortunately.

 

[cpu.]

People willing paying R115 for "access fees" every month and now they cry about R9?

They choose to pay the R115, not the R9.

 

[BBSA]

They choose to pay the R115, not the R9.

The "access fee" is a form of extortion, stages that people will choose to pay it.

The access fee was just added to my account when I bought a decoder. I actually had to phone them to cancel it.

 

[KleinBoontjie]

Nothing new, they've been doing this for ages. I left them in 2012 and a year or 2 later they debited me out of the blue. Took me over a month to get my money back.

 

[Nephew_]

They can only fix a mistake with a mistake?
My short change is R8.97 , but it is about the principle and the stupidity