Ex Customer Gets Odd IBurst 'Invoice'

LoneGunman

Expert Member
Joined
Sep 23, 2003
Messages
4,552
Out of the blue, the stinky ho's at IBurst sent me the following thing:

=========
Dear Sir/Madam

Attached please find Invoice No. xxxxx, in respect of iBurst goods or services purchased from WBS.

Please be advised that your account will be debited within the next two to three days for the value of the attached invoice.

If you would like to query this invoicing notification, please contact the credit controller specified on the invoice at (011) 877-4700.

Please note our accounts department operates from 8:30 to 17:00 Monday to Friday.
=============

(attached to this was a small .doc attachment, showing a bill for an amount of R139 - with Vat - bringing it to R159, with no explanation for what it was for.)

=============
Given that I havent had IBurst for a while now, its gonna be a fun phone call in the morning.
I sent the following mail back, and cc'd it to Thami, and Shaun Green

----------
To Whom It May Concern

you wrote:

>Attached please find Invoice No. xxxxx, in respect of iBurst goods or
>services purchased from WBS.
>Please be advised that your account will be debited within the next two
>to three days for the value of the attached invoice.
...

I have no idea what this invoice or amount (of R159.00) is for, as I am NOT an IBurst customer - and have not been for some time.

Be advised that any attempt to debit my account, for any reason whatsoever (assuming you even have my bank information) will be automatically reversed by my Bank, and may well be considered grounds for a case of fraud, given that I am not an IBurst customer.

yours sincerely
xxxxxxxxxx
 

Lucas Buck

Executive Member
Joined
Jun 20, 2005
Messages
5,628
They must be charging a disconnection fee...that fee is in fine print written with invisible ink :D
 

LoneGunman

Expert Member
Joined
Sep 23, 2003
Messages
4,552
well boy oh boy, did THEY pick the wrong guy to try do that to.
As an ex IBurst customer who wasted a lot of time (as forumites will know :p ) trying to get this company to do what I was paying them for - I'd rather tear up R159 and flush it down the toilet, rather than allow them to try and take it now that I'm no longer a customer.
If it is a 'disconnection' fee, they're not getting it.
 

Lucas Buck

Executive Member
Joined
Jun 20, 2005
Messages
5,628
alchamy said:
R159? The price of an extra GB of bandwidth?

Thought R159 was the cost of two cell calls to helpdesk (oops why do I bring up such painfull memories)
 
Top